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Ian Trenholm: Integrity, curiosity and effective regulation

Ian Trenholm: Integrity, curiosity and effective regulation

Released Wednesday, 22nd July 2020
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Ian Trenholm: Integrity, curiosity and effective regulation

Ian Trenholm: Integrity, curiosity and effective regulation

Ian Trenholm: Integrity, curiosity and effective regulation

Ian Trenholm: Integrity, curiosity and effective regulation

Wednesday, 22nd July 2020
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Ian Trenholm, Chief Executive of the Care Quality Commission and Rob Behrens discuss the big issues affecting health and social care. Ian explains why integrity and curiosity are vital for effective regulation, and tells us why he thinks the Complaint Standards Framework will make the NHS complaints process better for everyone.

Note that this episode was recorded in February 2020 before the Coronavirus pandemic and lockdown.

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Radio Ombudsman

Radio Ombudsman is our regular podcast hosted by Parliamentary and Health Service Ombudsman Rob Behrens. It features frank conversations on a range of topics including NHS investigations, good complaint handling and improving public services. The Ombudsman makes final decisions on complaints about government departments, other public organisations and the NHS in England. We do this fairly and without taking sides. Visit our website: www.ombudsman.org.ukIntro/outro music (Episodes 15+16): Rhys HamiltonIntro/outro music (Episodes 7-14 and 17): Sea Shanty (Alice in Wonderland) © David Ridley https://soundcloud.com/david-ridleyIntro/outro music (Episodes 1 to 6): Trail by Nobara Hayakawa, licensed under CC 3.0 Source: http://freemusicarchive.org/music/Nobara_Hayakawa/Trail_EP/Nobara_Hayakawa_-_Trail_EP_-_Trail

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