Let’s admit: there’s a tendency to think of internal communications as an afterthought, a function you can bring to your company after you’ve achieved a high-and-mighty growth. In this conversation with J.D. Norton, current Head of Internal Communications at Thumbtack, we challenge you to rethink that notion.

With nearly two decades of driving employee experience at high-profile companies like eBay and Fitbit, J.D. Norton is the go-to figure when it comes to delivering innovative solutions that foster an engaging work environment and company culture. We’re delighted to have him join us at Reboot and share his wealth of knowledge, philosophy, and advice.

In this episode, J.D. emphasizes the significance of listening, asking questions, and giving people space to make connections. He also highlights the difference between proactive vs reactive internal comms, and how the former will set your company and employees up for success and help you better navigate major crises like the current coronavirus pandemic.

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Show notes:

Check out Thumbtack

Connect with J.D. Norton