Emergency calling is something that many (most?) of us take for granted. The ability to call for help when it’s needed by picking up the phone and dialling a short, well-known number is something with which we’re all familiar but what if it’s n

Airwave to ESN

Nov 12th, 2020 28m 48s

ESN is undoubtedly one of the most talked about subject in the public safety and emergency services sector. So where are we? What does the current landscape look like? And when can we expect to see the end game? Mark Page and Andy Motteram join

Understanding mobile location solutions in the UK

Nov 4th, 2020 35m 46s

“It’s a tool, not a panacea”: mobile location solutions are key to the emergency services ability to help others; and it is an area where the types of calls, emergency or non-emergency, the technologies and the solutions associated with them, r

The Digital Frontline

Oct 29th, 2020 31m 59s

Digital technology plays an ever-increasing role in delivering front line services and is now becoming a critical tool that workers rely on every day. Jimmy Cockerton (Microsoft) joins Ian and Chris in exploring how modern technology such as ar

Celebrating International Control Room Week

Oct 21st, 2020 30m 46s

Join us as we say ‘thank you’ to emergency and critical control room teams, who are always at the end of the phone when we need help, keeping us calm, reassuring us and updating us. Thank you for staying strong and supporting us through the mos

Locating emergency callers in a wireless world

Oct 7th, 2020 34m 4s

Mobile technology has outpaced emergency services in the UK and overseas. Over 80% of emergency calls come from mobile phones but locating them can be an issue. Why can Google Maps locate you anywhere in the world, but first responders may need

Instantly deployable internal tracking of first responders

Sep 30th, 2020 36m 8s

Mid & West Wales Fire and Rescue Service are striving to enhance operational safety and response by exploiting technology to deliver the first truly ‘digitised fireground’ solution. The objective is to improve real time situational awareness us

PSTN Shutdown: a trial update

Sep 23rd, 2020 31m 56s

In 2015, BT announced that they will switch off the PSTN and ISDN in 2025, marking the biggest change in the telecoms industry for over 30 years, but what does this mean for public safety communications? Phil Laws updates us on the latest devel

Work Safe. Work Smart. Using wearables to help guard workforce safety.

Sep 16th, 2020 33m 26s

The world has transformed with people more connected more of the time with advanced technologies using devices in their pockets and on their wrists. To help balance the inherent risk that we all face from COVID-19, while supporting duties of ca

A silent pandemic: mental health injuries in public safety communications

Sep 9th, 2020 36m 32s

Public safety communications professionals are routinely exposed to trauma through their day-to-day duties. Acutely and cumulatively, this trauma impacts the mental health and well-being of these professionals. Often, their work causes them to

COVID reflections and preparations

Sep 2nd, 2020 33m 5s

Welcome to Response Time, the new podcast from the team at British APCO. As we slowly emerge into the post-COVID world, we all are trying to understand how we return to “normal”. Our panel of sector specialists will examine how the pandemic has

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