Building relationships has always been key in an industry where agents and brokers are entrusted to protect their client's assets.  When that bond is properly developed, clients can feel their assets, organizations and ultimity, their families are going to be taken care should a crisis arise.  Ed Wallace, Chief Relationship Officer for The Relational Capital Group, has built his career on developing, monitoring and yielding the rewards derived from these relationships.  Ed is also author of the popular book, Business Relationships That Last.

Today, I'm going to dig deep into Ed's exstensive knowledge to find out, what can we do to build an unbreakable bond with our clients?