Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
Success isn't just about having a great
0:02
product or service. You're an entrepreneur
0:04
with a groundbreaking idea, but you're struggling to
0:06
gain traction. You've built an amazing
0:08
product, but sales aren't taking off as
0:10
expected. What's missing? The
0:13
answer may lie in something
0:16
that's often overlooked. Your personal
0:18
brand. In today's
0:20
noisy, crowded marketplace, it's not enough
0:22
to just have a great offering.
0:24
To truly stand out and succeed,
0:27
you need to build a powerful,
0:29
personal brand that establishes your expertise,
0:31
credibility, and unique voice. But
0:33
where do you even start? How do
0:36
you grow an engaged following whilst also
0:38
running your business? And how do you
0:40
translate that audience into meaningful results? To
0:43
unpack this crucial topic, I'm thrilled to be
0:45
joined by my mate, Chris Donnelly. Chris
0:48
is the founder of two successful
0:50
businesses, Burb and Lottie. But he's
0:53
also built an enormous personal brand
0:55
with over 35 million content views
0:57
per week. Brands are
0:59
lining up to work with him, and
1:01
he's become one of the most sought-after
1:03
voices in entrepreneurship. In
1:05
our conversation, Chris shares his insights on
1:07
the power of personal branding for founders.
1:10
We dive into the nuts and bolts
1:12
of how he grew his audience,
1:14
including the importance of consistency, experimentation,
1:17
and cultivating an authentic voice. But
1:19
we also go deeper, discussing the mental
1:22
challenges of putting yourself out there, how
1:24
to partner with others to accelerate growth,
1:26
and how to leverage your audience to
1:28
drive business results. And it's true.
1:31
Building a strong personal brand isn't
1:33
easy. It requires consistency, vulnerability, and
1:35
a willingness to experiment. But
1:38
here's the thing. This isn't just about
1:40
follower counts or vanity metrics. As
1:43
Chris puts it, everything is downstream
1:45
from attention. The audience and
1:47
credibility you build can be rocket fuel
1:49
for your business, opening doors,
1:52
and creating once-in-a-lifetime opportunities. If
1:55
you've been hesitating to prioritize your
1:57
personal brand, consider this your wake-up
1:59
call. Entrepreneurship is not
2:01
for the faint of heart, and those
2:03
who can cut through the noise and
2:06
build real connection will have an undeniable
2:08
edge. Okay, let's get
2:10
on with it. My conversation with
2:13
Chris Donnelly. Let's do this. Hey
2:17
Chris. Hi
2:20
mate. There
2:22
is a saying, you're probably familiar
2:25
with it, everything is
2:27
downstream from attention. What
2:29
do you think of that? It's
2:32
certainly been true of my
2:34
life so far. I think
2:37
if more people understood it, I think it would find
2:39
life a bit easier. But
2:41
it's definitely true. In every
2:43
industry, in any job, in anything almost,
2:45
if you're the one who gets most of the
2:47
attention, you'll get most of the opportunities. Which
2:51
is true of a graduate through
2:53
to middle management or a CEO, through to an entrepreneur.
2:55
It's the same concept in pretty much
2:57
everything. Is
3:00
there an inherent problem with that, where a lot
3:02
of people on social media are just painful attention
3:04
seekers who don't actually know very much about the
3:06
world? Obviously not everyone, but so many don't know
3:08
much about the world, and are
3:10
just constantly trying to hack attention. And
3:13
it can all be very distracting because
3:15
fundamentally people are quite confused about
3:17
who to trust. So how do we square
3:19
off the attention side to the trust side? I
3:22
think that's more on the reader or
3:24
the watcher. That will happen
3:26
forever, that's happened forever. People will always
3:28
be trying to hijack people's attention and
3:31
profit off people's interest and so forth.
3:33
And you've seen that so much in
3:35
the last couple of years with prominent
3:37
people like Tate, etc. But
3:39
the thing I would always put out in my content
3:42
is if you're going to read
3:44
from someone or watch someone, make sure that
3:46
you know what they've actually done and actually
3:48
accomplished to make sure you research the people
3:50
that you're listening to. And I think
3:52
if more people did that, I think that things would
3:54
be generally better. But
3:56
it is very easy to lie these days, and you have
3:58
like a massive rise of... unqualified
4:01
experts, which obviously you're
4:03
seeing a lot with people being exposed these
4:05
days. So who to follow? Yeah, personal preference,
4:07
I would say really put some time into
4:09
researching who you follow. When
4:12
you were like building your business in your
4:14
20s, because that's when we
4:16
met, right? We met whilst you were building Burb and
4:19
I was building Gravel, very different businesses.
4:22
What do you think about attention then? Because
4:25
at that time I was quite literally, you
4:28
know, more concerned with is my business going
4:30
out of business? You know, how
4:32
do I hang on to my staff? How do
4:34
I pay the wage bill? And I suppose in
4:36
that regard, I'm probably, I was probably more like
4:38
a typical business owner than anything
4:40
else. And I actually talk about this in a book I'm
4:42
writing, which is, there was a pretty
4:46
sort of monumental moment for me where I
4:49
woke up one morning and had an email
4:51
that I was on a direct message on
4:53
LinkedIn from the head
4:55
of marketing at Bugatti. And she
4:58
had emailed me, we weren't even connected. And she
5:00
had said, I follow all of your content.
5:02
I love the way that you talk about running your business.
5:04
I love the way you talk about culture. I
5:07
would love to talk to you about the upcoming marketing
5:10
brief for Bugatti Global. And our
5:12
clients at the time were like, you
5:15
know, standard bog standard clients, you know, paying
5:17
a couple hundred quid to a couple thousand
5:20
pounds. And then they came in with this
5:22
like million pound brief. And I remember pretty
5:25
much after that being like, wow, if
5:29
all of the marketing that we do at Verve was
5:32
geared and was expensive and was geared towards getting
5:34
clients, and my, I suppose
5:37
thought leadership as it was, I didn't call it
5:39
that back then. But talking about how I was
5:41
running a business publicly had led to a million
5:43
pound client and not just any, it was Bugatti.
5:45
There's only one Bugatti. I was like, wow, there
5:47
must be some serious power in this. And we
5:50
did over like three or four weeks go
5:52
and pitch them in Germany and have this
5:54
amazing experience and won them. And
5:57
I'm not playing journey back from them. I remember saying to
5:59
my business partner, then ask
6:01
him at the time and being like, you know,
6:03
we're definitely not the best. We were like laughing
6:06
a few drinks in, laughing being like,
6:08
we're definitely not the best agency. We're probably
6:10
not the most qualified for it. But like she found us
6:13
and isn't that quite something? And that actually
6:15
was, I suppose, my like Eureka moment of
6:19
this is powerful. Do
6:21
you think that there's a difference
6:23
in in
6:25
the impact of the stuff running B2B versus B2C?
6:29
Yeah, I mean, contextually, my
6:32
business that I used to run VIRB was
6:35
we were looking for clients
6:37
to book up marketing for them, you
6:39
know, so B2B business, it
6:42
became very much focused on luxury towards the sort
6:44
of later three or four years of the
6:47
business. But for that,
6:49
you can make a perfect argument that my
6:51
personal brand and my online presence that were
6:53
ended up driving over 50% of the inquiries
6:55
for the business, which is so powerful, considering
6:57
how much marketing costs to try and get
7:00
in front of these brands. Nowadays,
7:02
I run a business with my brother called Lottie,
7:04
which is a care home
7:06
marketplace, B2C. And
7:08
it is very different in that
7:11
the externalities of the personal brand are
7:13
less obvious. But when we
7:15
came to fundraise, we had the most opportunity
7:17
probably in the market, we had the most
7:19
inbound, I reckon anyone's ever really come across.
7:22
When we look to hire people,
7:24
we have hundreds of applications. And
7:26
I think that Lottie became very
7:28
well known very quickly because, you
7:31
know, on the day that we launched it, I got to post
7:33
it and got hundreds of thousands of
7:35
views on day one. So it has serious
7:38
leverage. And then there is a B2B element that
7:40
again, is very useful. What
7:42
do you think has changed in the
7:44
last couple of decades around sentiment
7:47
and around attitude from
7:50
founders regarding building audience?
7:54
My first experience of it obviously
7:56
changed me, but I remember at the time saying
7:58
I'm never posting photos. myself. I'm never
8:01
doing video. Like I will only write,
8:04
you know, email and LinkedIn basically. But
8:07
as time has gone on, you know, you get
8:09
more comfortable doing it and you progress. And
8:11
I think that founders used to
8:13
see it as a bit sort of lame
8:15
and used to see it as a bit
8:18
sort of, you know, unqualified expert experts. And
8:20
there's the whole, you know, imposter syndrome piece
8:22
as well. But I think that, you
8:24
know, if you look at in the most binary sense
8:26
in the world, if you're going to acquire a million
8:29
views to your business, you would
8:31
pay a lot for that. You pay an
8:33
extraordinary amount, especially if they were the qualified
8:35
views. And then you sort of reverse it
8:37
out and think from a personal brand perspective,
8:39
if you're quite good on something like LinkedIn,
8:41
you can get a million views relatively
8:43
easily. And like it doesn't cost you nearly
8:45
the same as paying for, you know, ads
8:48
or whatever. So I think people are starting
8:50
to realize that people
8:52
trust brands a lot less. People
8:54
follow brands a lot less. You
8:56
know, you've got complete democratization of
8:59
media going on where, you know,
9:01
the individual is becoming incredibly powerful. Like if I
9:03
was to advertise a B2C brand, I would look
9:05
to find five or six influencers in that space.
9:08
So I would go deep on working with them.
9:10
I'd have them in my content, you know. So
9:12
I think people are starting to recognize that,
9:16
you know, it's a huge competitive advantage if you can
9:18
nail it. And I always think there's
9:20
a very, you know, if I
9:22
think of it from a personal perspective, but
9:24
also applies to most people, if you were a
9:26
luxury agency back in the day, and then we
9:28
were your competitor, even
9:30
back then, we were getting millions of views on
9:33
our personal profiles every single day. And so if
9:35
you were our competitor, it was hard for you.
9:37
You were doing PPC, you were
9:39
doing paid social media, you were doing emails,
9:41
you were sponsoring conferences, but every day the
9:44
clients were reading our posts on LinkedIn. And
9:46
so it's like, it's an outside advantage. And
9:48
I think people are clocking that. Hmm. I
9:50
can speak from my experience, or one of
9:52
my, one of my, you know, negative
9:56
self talk things that
9:58
I still feel actually, I just, to
10:00
work out as I'm asking the question do I
10:02
still think this? I do still think this but
10:04
through practice feel a little bit less what
10:07
my team will think about me? It's
10:12
a great question because
10:14
and to what you said at the start all
10:18
you see nowadays is people posting about culture
10:20
and running an amazing business and how amazing
10:22
the staff is and stuff but that stuff
10:24
will bite you in the ass if you're
10:26
not authentically a good leader and so
10:28
I post about that stuff a lot but I
10:31
also as you know like
10:33
I put so much time and effort into making
10:35
sure that the environment that people work in is
10:37
amazing and so if I
10:39
was just posting and not doing the real stuff obviously
10:41
I think the disconnect would be very very real and
10:43
a lot of people suffer from that but
10:46
like you I think that you know
10:48
imposter syndrome is something that you can
10:50
practice yourself to not
10:53
overcome but certainly you
10:55
know minimize and like you
10:57
I mean I've had the
10:59
imposter syndrome around social
11:01
around personal brands forever but
11:04
as time goes on and on and on and you
11:06
achieve more and you practice what you preach you
11:09
can reduce it but it will always stay with you I think. Have
11:11
you ever had negative feedback or
11:13
difficult conversations with your colleagues about
11:16
being online and so social? I
11:20
think the only real challenge I ever had was so
11:23
my previous business I sold in 2021 and I
11:25
sold it to a private
11:28
equity backed agency and I
11:30
used to post a lot about you know
11:32
culture about leadership about you know building a
11:35
great business giving your people you know the
11:37
best lives that you could at the same
11:39
time is a good job and
11:41
obviously we got bought and
11:43
immediately I lost the ability to control how
11:46
the company you know ran and
11:48
there was a I had to
11:50
stop posting about it because there was a massive disconnect
11:52
between how this company wanted to
11:54
run the business and treat people versus how I
11:56
did but I had sold it and so I
11:58
completely lost the ability so for for a year,
12:00
I actually had a bit of a sort of
12:02
crisis because I don't know what I can post
12:05
anymore because I can't authentically say it's
12:07
the best place in the world to work anymore because
12:09
I can't control that anymore. So you started a new
12:11
company and said that you had good content. I
12:17
mean, I suppose nowadays
12:19
I post about a lot more than what I
12:21
did back then. And so in many ways, I'm
12:23
thankful that it happened, because it forced me
12:25
to sort of expand what I talk
12:27
about and what I read
12:30
about and educate myself on. But obviously, yeah,
12:32
I mean, I always try and run a place
12:34
that people would like to work. One
12:38
of the things I've learned, let's use LinkedIn as
12:40
a specific example. One of the things that I
12:42
did and was quite known for was building in
12:45
public. So sharing all of our information, our
12:47
revenue, our growth numbers, everything completely transparently. People really
12:49
enjoyed that. And I had an agreement with my
12:51
business partner, Joel, that that's what we were going
12:53
to do deeply uncomfortable for him. He doesn't really
12:56
use social media at all. He doesn't like any
12:58
of that stuff. But we agreed that was
13:00
exactly what we were going to do because I
13:02
was basically adamant that if I was going to
13:04
start a business, that's what I wanted to do.
13:08
But there was always this sort of
13:10
like, that's okay, but other stuff not
13:12
okay. And going to like a grey
13:14
murky area, like as business partners about
13:17
what we could post, what I could
13:19
post online about heights. Because to me,
13:21
I was like, I mean, if you're posting
13:23
everything, revenue, growth, bad months,
13:26
terrible months, awful months, like,
13:28
etc. Everything else in between
13:30
is kind of whatever. It's not really a big deal.
13:32
That's the worst thing that you could definitely shamefully admit.
13:36
But I learned that wasn't necessarily the case.
13:38
And so he certainly
13:40
got uncomfortable with quite a lot of the stuff that I was
13:42
sharing in that manner. And we ended up having
13:44
a good conversation about it. And ironically,
13:48
and this is, you know, all I ever posted on
13:50
LinkedIn was about heights, really. And
13:53
I wasn't really growing and I wasn't really doing it
13:55
to grow or be a creator. It's just that that's
13:57
what that's what I saw as the value of LinkedIn
13:59
was sharing a start-up journey, raw,
14:01
honestly, truthfully, and
14:04
to me, like the kind of thing no one else does.
14:06
Everyone just talks about the end. Yeah.
14:08
And looking back. All the good bits. Yeah, all the good bits.
14:10
And this is the narrative back. And I was like, I'd love to
14:12
do all the bad bits. And it'd be an amazing record of
14:14
a start-up journey, no matter how it goes. What
14:17
actually happened was, you know, he didn't want me to
14:19
do that anymore, other than the stuff that we'd agreed
14:22
to. And so I stopped really posting about heights, which
14:24
then as a content problem was like, well, I like
14:26
LinkedIn, I like posting about stuff, what shall I post
14:28
about? Yeah. And ended up actually, you know, going more
14:30
into like the psychology and leadership and this and that
14:33
and stories of entrepreneurs, which is the stuff we do
14:35
on secret leaders and stuff, otherwise. And
14:37
interestingly, my LinkedIn started
14:40
growing considerably more. I think
14:42
the lesson that I learned from that was, if
14:44
you focus all your content on you,
14:46
your business, what you're doing, how you
14:49
do things, etc, it might work for
14:51
one or two people. But generally speaking,
14:53
it's actually not interesting enough. It's not
14:55
very, it's not enough variety. It's not
14:57
actually good enough content in general, to
14:59
be a good growth strategy. By the
15:02
very nature ironically, of being asked to stop
15:04
posting all the time about heights and so
15:06
having to figure out what am I going
15:08
to post about and finding lots of other things
15:10
to post about that I find interesting that I
15:12
wanted to write about, my LinkedIn grew enormously. So
15:16
I guess I wanted to know if that
15:18
surprises you or that is sort of consistent with
15:20
your views on how to do LinkedIn well, like
15:22
how if you were going to be a creator,
15:25
how to grow and build an audience there. Does
15:27
that sound? Yeah, I mean, that
15:29
sounds consistent. You know, the I obviously
15:32
run a care home marketplace,
15:34
which is a very successful business. But if
15:36
I posted about that, every single day, I
15:39
would quite I'd go backwards, you know, people would
15:41
eventually get bored of it. And it's not because
15:43
it's not an amazing business. It's just because eventually,
15:47
there's not that much more to say. And
15:49
like you, you never want to seem
15:51
like you're selling too hard. And so for me, I
15:54
think the piece of advice I always give to people
15:57
who are about to become creators or want to come
16:00
creators or want to leverage that massive
16:02
upside is you should become
16:04
good at talking about what interests you and
16:06
the ideas that interest you because they would
16:08
interest other people and then if
16:10
you're clever with promoting your business you
16:12
will you know do some amazing
16:15
posts on leadership and what you've learned the lessons
16:17
that are applicable to other people you know
16:19
what can you post that you
16:22
know is going to help people with their productivity or business
16:24
culture whatever and then deliver your business message and
16:26
I always do this you'll see that me do
16:29
some weight my social all the time I very
16:31
rarely talk about my own businesses but when I
16:33
do I would have spent two
16:35
or three days beforehand making sure that I'm
16:37
landing quite viral content so the impressions on
16:39
my accounts are massively up and so I
16:42
can deliver a really powerful message about my
16:44
own business and so for
16:46
for entrepreneurs I mean well for anyone
16:48
I think it's it's a bit of a mis-trick
16:50
you know I get something like 35
16:53
million views a week on my content which is insane
16:55
if you were to buy that it
16:57
would be unaffordable and most of my
16:59
audience is you know
17:01
aware of my businesses but if I post about them every
17:04
day and my views were just we'll just crash
17:06
hmm okay how
17:08
do you put yourself out there this is a
17:10
big thing right so you're going from scratch you
17:12
are interested in building an audience things you're saying
17:14
makes sense how to actually do it so
17:18
comfortability is a big question and like I say
17:20
that at the beginning I was like I'm never
17:23
posting a photo I'm never doing video I'm just
17:25
writing and funny enough for me writing was definitely
17:27
how I started you know I just wrote every
17:30
single day on LinkedIn and I think I
17:32
think LinkedIn is a good place
17:34
for people to start because you you
17:36
don't you don't have to give away that much
17:38
of yourself you know it's not that uncomfortable if
17:40
you get into doing video all the time you
17:42
have to have like long video shoots which were
17:44
exhausting and you know there's no
17:47
you can't really scrub what you say you know
17:49
and it's out there it's you whereas writing feels
17:51
less invasive so I would say to people if
17:54
you're uncomfortable start writing and
17:56
set yourself like the one goal which would be
17:59
no matter what I will post seven days a week. And
18:02
as a basic goal, the thing
18:04
that I mean, people always say consistency is the thing that makes
18:06
a difference. And of course, it does, it won't get you to
18:08
the top. I mean, I know a lot of people who post
18:10
every day and they post garbage. So like
18:13
the baseline would be posting very
18:15
regularly. So
18:17
yeah, I started posting five days
18:19
a week to begin with and moved it to seven
18:21
as time went on. But
18:23
I think the advice I
18:25
try and give people is on
18:28
on starting, you need to understand what you are
18:30
going to talk about, because you can't start every
18:33
day being like, what's my post going to be
18:35
today? Because also, practically, I run my
18:37
business, and I run my sort of personal brand
18:39
business, I can't be spending all
18:41
day thinking about what my LinkedIn post is or what
18:44
I'm posting that day. And so I think you
18:46
should sit down and say, these are four
18:48
topics I talk about. These are the sorts of
18:50
formatted posts I talk about. This is
18:52
my content, you know, I
18:55
know I'm going to post about this, this and
18:57
this, and they might be four different types of,
19:00
you know, types of content, you might be reading something, you
19:02
might be reacting to something. And you should do it
19:04
in batches so that when you come to the day,
19:06
it's already scheduled, it's already done, you know, you don't
19:08
have to interact. And by doing that, you take the
19:10
stress off it. And then I wouldn't, people
19:13
get so upset if their posts don't
19:15
perform. Whereas for me, I just look
19:17
at an aggregated line, you know, like,
19:19
I just, I just want the line to be going
19:21
upwards. And if something doesn't work, I'll
19:23
probably try it a few more times, it doesn't work, I
19:25
just can't as an idea. And so I treat
19:28
it very much like a business because again,
19:31
where can you buy 35 million views? Like
19:34
near impossible, whereas everything that I,
19:37
you know, everything that I do nowadays, I feel like
19:39
I'm one or two or three steps ahead of
19:41
other people, because I can
19:43
just bring this huge viewership to whatever I'm
19:46
doing. And my audience know that I
19:48
am authentic with the things that I say, like I actually
19:50
run a business. And so I can talk about running a
19:52
business. And I
19:55
think that's the starting point would definitely
19:57
be put a good plan in place. Don't just
20:03
If you don't have experience yet, so say you're 21 and
20:05
you're hearing this and you're like, if I'd like to be
20:07
a LinkedIn creator, I'd like to be a TikTok creator, I'd
20:09
like to be whatever. Instagram, YouTube doesn't matter the platform, right?
20:14
How? You don't have expertise yet? Well,
20:17
I mean, obviously they would disagree with that
20:19
because all 21 year olds think they're very
20:21
expert. But what should
20:23
one talk about? Like you say, it's
20:25
all relative. At 21, I certainly thought I was an expert
20:28
on marketing. Correct. And so if I was 21
20:30
now, I would do the exercise. I
20:33
would say, what are the things I'm interested in
20:35
most? And also, I think like you've got
20:37
to be a bit ruthlessly
20:39
strategic about it. So something
20:43
like LinkedIn, leadership,
20:46
culture, AI, these
20:49
are all like inherently viral topics. You know,
20:51
people, HR, HR, culture, like all that sort
20:53
of stuff. And
20:55
there are some posts you can do, which
20:57
are things that everyone agrees with. You
21:00
give yourself a good leg up in terms of impressions
21:03
and views and interests from
21:05
off the bat. It's not too hard to
21:08
decode what is
21:10
already viral topic, you know? And
21:12
so as a youngster, I put down my interest and then I put
21:15
down the thing that I'm trying to achieve. So
21:17
my first business, the thing I was trying to achieve
21:19
was leads for my agency. And
21:22
so I knew that brands
21:25
would want to follow an individual who talked
21:27
about marketing. I knew that, you know, people
21:29
would want to see someone talk about leadership
21:31
and culture. And in the end, it kind
21:34
of evolved. But
21:36
I talked about leadership, culture,
21:38
business, marketing, and I went very
21:41
deep on marketing. But a
21:43
pick, like not just luxury marketing or all
21:45
types of marketing. And so I picked topics
21:47
that were already quite viral and things that
21:49
interested me. If you're
21:51
really interested in super niche things, that's
21:53
fine. But you
21:55
should know upfront that your potential audience size is going
21:58
to be quite small. If
22:05
you're trying to grow your startup and you're dealing
22:07
with companies outside of the UK, you're probably going
22:09
to need ISO 27001 at some point. It's
22:14
not the sexiest acronym, but it's basically
22:16
the global standard for proving your security
22:18
practices are up to scratch, like how
22:21
you handle customer data. The same
22:23
goes with SOC 2. You're going to need
22:25
it if you're a SaaS company. But
22:27
achieving these security frameworks can be very
22:29
tedious and very costly. This
22:31
is where our partner, Vanta, comes in.
22:34
Vanta automates up to 90% of the
22:36
work for certifications like ISO 27001, SOC 2,
22:39
GDPR, HIPAA
22:42
and more, getting you audit-ready in weeks
22:44
instead of months and saving you up
22:46
to 85% of the cost. And
22:49
as a special offer, our listeners get 20% off
22:51
Vanta. Head
22:55
to vanta.com/secretleaders. That's
22:58
vanta.com/secretleaders for 20% off.
23:02
There's a link in the description. Look,
23:10
you know I'm fascinated by AI.
23:13
But until the machines take over, there's only one
23:15
thing that's going to determine your company's fortunes. People.
23:18
This isn't some kind of hollow point to
23:20
make me look good. If you speak privately
23:23
to any successful entrepreneur, they all confirm it's
23:25
true. So, if you're
23:27
a leader of a growing business, then you should
23:29
check out Personio. It brings
23:31
together all the important HR things like
23:33
hiring, onboarding, payroll data, performance reviews and
23:36
so on. You don't
23:38
want loads of employees sending you emails asking for
23:40
time off. You want to be able to see
23:42
things objectively, like it's taking you too long to
23:44
hire. You want to do performance
23:46
reviews well, having clear goals for people that
23:48
are logged in a centralized system. And
23:51
you want to do all these things in one
23:53
simple tool without having to become an HR expert.
23:56
All of this is possible with Personio. Check
23:59
it out at personiodo.com. That's personio.com/secret
24:01
leaders. There's
24:05
a link in the show notes. So
24:10
you talked about how to an extent, like how
24:12
to put yourself out there, but why do you
24:14
even want to do it? I mean, you mentioned
24:16
obviously big audience and stuff, but draw
24:19
a little bit deeper. So
24:21
why to do it? So all I can
24:23
really speak to is the people that I have
24:26
worked with. I can talk to what's happened to me. But
24:30
I suppose the concept is leverage
24:33
at the end of the day. I have an enormous
24:35
amount of leverage that I can bring to anything that
24:37
I do. So I have
24:41
an audience that if I start a business
24:43
tomorrow that's B2B, I can immediately post about it
24:45
and get millions of views. And like I
24:47
say, as a startup, as a business, that
24:49
would be invaluable basically.
24:52
I think that in
24:55
the context of a person
24:57
with a job, so I talk to a lot
24:59
of graduates who say, I want to build a personal brand. People
25:02
would say, why would they build a personal brand
25:04
internally? But if you were at a law firm
25:06
or a management consultancy firm, you were 21 as
25:09
a graduate and you posted content
25:11
regularly and got thousands and thousands of views, everyone
25:13
in your own organization will know you. The partners
25:16
will know you. It will be good press for
25:18
them. You might end up resulting in new
25:20
clients or press opportunities. You're
25:23
just building yourself outsized leverage
25:25
immediately, which is when it comes to
25:27
pay rises, promotions, and so forth. You'll
25:30
be looked at fondly because you have
25:32
both things now. You both have the carrot and the stick.
25:35
So they're like, this person's amazing because they give
25:38
upside to the firm, but also don't really want
25:40
to annoy this person because they have 25,000 engaged
25:43
graduates who are graduating next year who might
25:45
one, look at our firm or not look
25:47
at our firm. So
25:50
there's almost, in my
25:52
mind anyway, if you're comfortable with it,
25:54
quite infinite upside because if you
25:56
roll it all the way forward to, for example, what
25:58
I've done. you know, brands
26:01
will want to work with you, brands will sponsor
26:03
you, you know, any businesses out
26:05
there will approach you and offer you to
26:07
be, you know, executive or non-exec and
26:10
offer you equity. I mean, the leverage becomes
26:12
quite crazy towards the end. But
26:14
as a business owner, the most obvious
26:16
thing is staff and team. So, you
26:19
know, Lottie's like 75 people now and
26:22
we never use recruitment agencies ever,
26:24
never have to. And
26:26
yet when we put out a job role, we will
26:28
just get hundreds of people
26:30
applying for a role. And it's because we
26:32
have this big presence. So I
26:35
think as well, if you're, if
26:37
you're in a corporate role, which again, a lot of
26:39
people in my audience are, they will say,
26:42
what's the point in building it? And a
26:45
lot of them are thinking about a side
26:47
hustle, they're thinking about future business. If you
26:49
can build something, some audience 10,000,
26:51
20,000 people on LinkedIn, it's not
26:53
too challenging to do that. By the time you come
26:55
to a side hustle day one, you can find clients.
26:58
Whereas if you're speaking to an empty room, it's gonna
27:01
be much, much harder. Let's
27:03
talk strategy and tactics. Okay,
27:05
so I'm working in an organization,
27:07
or I'm a founder, whatever. Clean
27:10
slate, no social media, where do I start?
27:12
I think
27:14
it depends who you are. If it comes to
27:16
one camera, the upside on the video platforms is
27:19
insane. What does that
27:21
mean? So, you know, everyone
27:23
last year told me that Instagram was impossible to
27:25
grow on. And in six
27:27
months, I think I grew
27:29
up 250k audience and 10 million views
27:31
a week. And it was on business,
27:33
bite sized business, cultural content. So
27:36
if you're good on video, click,
27:38
talk and Instagram are an amazing place to
27:41
go because the platforms are
27:43
competing with each other. And so they're giving an enormous
27:45
amount of viewership to people so that they keep them
27:47
on their platforms. So if you can do video, I
27:49
would say look at those. Also
27:51
on top of that is the monetization aspect
27:54
of those platforms. So something like
27:56
TikTok has the Creativity Beta
27:58
program. So if you get millions of
28:00
views, you're also making tens of thousands
28:02
a month just from your viewership. Same
28:04
with YouTube, same with Facebook
28:07
and so forth. If you're more of
28:09
a writer then I would say LinkedIn is
28:11
your place to start and I would say pick
28:14
your topics, you know, pick your
28:16
focuses, what is your goal, why
28:18
are you doing it and then start writing
28:20
every single day. And the thing I talk about a lot
28:22
is like my audiences
28:26
and the platforms they are on will change,
28:28
the platforms will change, drastically and so you
28:30
might actually lose those audiences in the future
28:32
and you've seen this, loads of people with
28:34
big Twitter accounts or Instagram accounts are
28:37
starting over completely and it's because the
28:39
audiences are dead or inactive or no longer
28:42
there and so I always talk to, you
28:44
know, aspiring creators or creators about trying
28:47
to deplatform people to your own newsletter
28:49
or I would say probably YouTube is
28:51
a great place to deplatform people too
28:53
because, you know, it's second
28:55
biggest search engine, it's not going anywhere in a
28:57
long time. So how do you bring people off
29:00
those platforms and to your central
29:02
list I think is not very
29:04
talked about but very important. So how
29:06
do you do it? Talk with, technically,
29:08
like a little bit of, you
29:10
know, LinkedIn for dummies, Instagram or
29:12
TikTok for dummies, newsletter
29:15
for dummies. Let's start with LinkedIn.
29:18
This point is the same for all social media
29:20
platforms. If you want to gain millions of followers
29:22
you will need like a team and that's
29:25
like a team of friends. I don't have to
29:27
work with you but it's that sort
29:29
of principle that like one plus one does equal three.
29:31
You know, if I have two or
29:33
three of my close friends who are starting the journey
29:36
at the same time, you know, we're gonna engage each
29:38
other's content, we're gonna push each other, you know, if...
29:40
And you have the accountability, you're doing it every day,
29:42
I'm doing it every day. The accountability is a huge
29:44
part of it so, you know, people
29:46
will look at my audience now and be like,
29:48
wow, it's unbelievable, like it's unachievable, etc. but I
29:50
built it in 18 months, you know,
29:53
like I quite literally built the whole audience
29:55
bar a little bit to start with on
29:57
LinkedIn in 18 months from scratch and I
29:59
have... a few close
30:01
friends who we said to each
30:03
other, we're going to do this every single day.
30:05
And so even on days I didn't want to, I
30:08
didn't want to let them down, I didn't want
30:10
to ruin their accountability. And so I think
30:13
that concept is super important early
30:15
on, is to find people who
30:17
want to achieve the same things,
30:19
push them, you can be competitive
30:21
with them, you can be happy for them, you
30:24
always want to grow up a little bit more than them. I
30:26
mean, that's just human nature, but having that crew is
30:29
key because I have like four
30:31
or five people around me that post similar stuff that
30:33
I do and so forth, but they always make
30:36
mistakes. And then I learned from them mistakes before I
30:38
even post. And so
30:40
my sort of iteration wheel is just
30:42
faster than if I was on my own. So
30:45
step one, I would say like, get
30:47
some friends who are doing it. Or in
30:49
my regard, I was a smaller creator who
30:51
reached out to bigger creators and said, I
30:53
want to learn from you, I would
30:56
like engage your content as much as I possibly can,
30:58
I'll support you, promote you. I used to do posts
31:00
about big creators and how amazing they were, but it
31:02
was me trying to, I suppose, curry favor
31:04
with them. And then I got
31:06
into this big group of people who are professional
31:08
creators and I'm not, I would
31:10
say business owner first, but
31:12
then I was pushed so hard by them
31:15
to keep up with their levels. So that was, I think,
31:18
step one is accountability partners and
31:23
don't try and do it on your own. And then I suppose
31:26
tactically, yeah, I would put together
31:29
your why more than anything. Because again, if
31:31
you're posting 365 days a year, it
31:35
is exhausting. Like what the hell are you gonna
31:37
talk about? Like don't be afraid to repeat the
31:39
same thing. So I would always say like, with
31:41
my content, there will be repetition
31:44
every three months of old stuff. It might
31:46
be in a slightly new format, it might
31:48
be in a new image, it might be
31:51
drawn differently, written slightly differently, but
31:53
conceptually very similar. And
31:55
that's because again, there's not that much new
31:58
in the world. You actually. especially
32:00
if your audience is growing quickly. You
32:02
know, like I, for
32:05
example, on LinkedIn, I gained 50,000
32:07
followers in a week. So those
32:09
50,000 followers, presumably not seen so much
32:11
my previous stuff. And so if
32:13
you sort of extrapolate in a few months time, there'll
32:15
be hundreds of thousands of my audience who haven't seen
32:17
many of my old posts. So I
32:19
think repetition is key. So that brings
32:21
you to the idea of like having tenants that you
32:24
rely on. Like these are the things I
32:26
believe in, these are the things I live. And
32:28
so these are the things I will talk about. So
32:31
yeah, accountability, and then putting your plan
32:33
together. And then I suppose
32:35
the experimentation part is key. So if you
32:37
are posting every single day, you've
32:40
got to be super intentional about understanding why things
32:42
are working, why they aren't. Don't keep, like
32:44
I know so many people who post the same
32:46
stuff all the time, never works, but they never
32:49
seem to want to experiment with it. Whereas I
32:51
would always say, if
32:53
you want to grow rapidly on social
32:55
media, it's actually about understanding pre-qualified content,
32:58
as in pre-verified viral
33:00
content. So for example, I talk a lot
33:03
about leadership, and I did this post a
33:05
couple of years ago called, people
33:07
talk about red flag all the time in leadership. I
33:09
did a post called the green flag for leadership. I
33:12
hadn't really seen it before, but it was an
33:14
idea that I had with a team. That piece of
33:16
content, anyone can post that now and it will go viral. And
33:18
I see people post it all the time and it goes viral.
33:20
And so- And then
33:22
they're reposting your post. They're
33:24
taking the idea of green flags and what
33:26
I posted originally, which for LinkedIn, it
33:29
was like 150,000 likes or something in
33:31
like a couple of days, with
33:33
like seven million views on one post.
33:35
Now people can post that as a
33:37
concept regularly and they will get traction.
33:40
They might have to change up the, for
33:42
them, signals green flags in leadership.
33:45
And so I wouldn't work, I don't
33:48
think people need to work as hard as they are. Like you can
33:50
take a lot from what happens
33:52
out there from other creators you love. And
33:54
that's like my main point to people who
33:57
are new. Find five to
33:59
10 creators. that you absolutely love, you love
34:01
their content, and it might be you love this
34:03
stream of content from one or this stream from
34:05
another, and then bring it all
34:07
together in your inspiration. And so that's exactly what
34:09
I did when I first started posting, is like,
34:12
I love personal development from this guy, or I love
34:15
how deep this person goes on business stuff. And
34:17
then it was like, okay, I can kind of
34:20
see my brand of content, which
34:22
is things I'm super interested in, but also I know
34:24
this stuff will do well. And
34:27
then be ruthless. I
34:30
actually am pretty obsessed with AI because I
34:33
think that it just feeds so much of what I've
34:35
done previously in my life. I'd love to have had
34:37
it when I was first starting businesses, et cetera, or
34:39
in school. But
34:41
even if you don't, I would force yourself to talk
34:44
about topics that are in the
34:46
news, because if you're smart and
34:48
use Jack on a platform like LinkedIn, you
34:50
can just go viral overnight
34:52
type thing. And look, ironically,
34:55
whether you're an expert
34:57
on AI or not, it's
35:00
new for most people. So there's
35:03
another approach I think that's not really
35:05
talked about yet by you, which
35:07
is I'm learning in public. I'm
35:10
learning this thing. I don't know either. I've
35:12
just played with Claude, and these
35:14
were my amazing results. That's
35:16
still interesting for people. Not
35:19
all content has to actually be expert
35:21
content. Sometimes it's quite nice to just do the, that's
35:23
what I learned this week. And
35:25
actually turn that into really authentic
35:29
and valuable content for other people that can go viral. Yeah. So
35:32
I do a lot of curation with content
35:34
nowadays. So I did a lot
35:36
of my AI learning publicly. I did a lot
35:38
of like, I've just discovered this, or I'm playing with this. These
35:40
tools are super interesting. Look at what
35:42
you can use it for, how it's applicable to content,
35:44
how it's applicable to business. And
35:47
then I started doing curation of the things
35:49
I had used to learn. And
35:51
that content is super valuable because people go, okay,
35:53
I trust Chris. I followed him
35:55
for a while. I know he talks about
35:57
these things. He's learning AI and therefore. I
36:00
don't have the time to learn it myself as
36:03
he is, but I can learn from how he learns
36:05
it. And those, again, it's like,
36:07
it's not as hard to post that content.
36:09
I don't have to create that much new
36:11
stuff. I just have to be quite conscious
36:13
about if I'm learning from these courses, I
36:15
can now recommend those courses. I
36:18
actually think that's a really valuable point
36:20
though. Curation, there's so much
36:22
noise everywhere. So actually another
36:24
expert thing you can do as a
36:27
creator is be a curator, find the
36:29
best content and be known to make
36:31
that stuff simple and clear to people
36:33
in one place. Yeah, easy
36:36
as well to, as in
36:38
if you're thinking ruthless,
36:41
ruthless efficiency with growth, if
36:44
you're recommending four or five other creators and
36:46
their amazing work, they're more likely
36:48
to recommend you back. You're more likely to carry
36:50
a favor with them. Their audiences might see your
36:53
work, they might reshare you. And so you've
36:55
got to think about content first and foremost,
36:57
it's like the absolute key. But then you want to
36:59
think about distribution more than anything, which is how is
37:02
my content, when I have no followers, gonna go out
37:04
into the masses? And it's like, if
37:07
you're doing it completely authentically, you would
37:10
talk about lots of other people, you would
37:12
engage, but the slightly less authentic way, but
37:14
very effective way of doing it is, you
37:16
know there's 30 other creators who talk about the
37:19
same thing. You engage them, they engage you.
37:21
And even if you do it officially or unofficially,
37:24
if you're just starting your account, I would say, if
37:26
you're gonna spend years and years and years
37:29
focused on content creation, why would you
37:31
not give yourself the leg up? And people will hate me
37:33
saying that and they'll say it's inauthentic or whatever. The
37:37
game is the game. The game is the game. And
37:39
basically there are rules in the
37:41
game. And part of the
37:43
thing is actually understanding what the rules are,
37:46
which are hidden and obfuscated from most people
37:48
because people like to pretend that the game
37:50
isn't the game. And
37:52
that sounds like overly deep, but in reality, that
37:54
is I think one of the things we both
37:56
experience, which is most people
37:58
do not wanna actually. share how
38:00
to grow on any of these social platforms at
38:02
all. Yeah. And they sell courses and all sorts
38:05
of things about how to and they actually regurgitate
38:07
the same stuff which has nothing to do with
38:09
how to. Yeah, it's absolutely wild. So the
38:11
LinkedIn, so far you've said, you
38:13
know, find your, your content mix.
38:17
Understand exactly like the areas we're going to speak
38:19
about. Don't just
38:21
regurgitate stuff that's not working. Like hone in on
38:23
the things that are, pay attention to it and
38:25
focus more on posting the stuff that does. Make
38:29
sure that you're doing it with friends, engaging
38:31
with each other, etc. What's next?
38:33
How do you ace the game on
38:35
LinkedIn from zero to one
38:38
or zero to 1000? Well,
38:40
all that stuff is what you need to
38:42
do to get good, I think to, to
38:44
get yourself to a point where you're, you're
38:47
doing quite well and you're gaining traction to, to
38:50
level to the point where a couple of
38:52
my friends and myself are where, you
38:54
know, I think I have the
38:56
fastest growing LinkedIn account that there is, you know,
38:58
certainly whenever I look at the rankings, it will
39:00
always be the fastest growing. And now
39:02
it's probably a point where
39:05
on average, I'll get on just on LinkedIn,
39:07
20 million views a week, which is obviously
39:09
slightly mind blowing. If you want to do
39:11
that, then I think that you have
39:13
to super professionalize the whole thing.
39:15
It has to be a pretty military operation. So
39:17
what does that mean? What like, tell what is
39:19
your military operation? So for me,
39:21
I mean, I have a full time staff
39:23
member who just works on my LinkedIn. Yeah.
39:26
And that is sourcing content, looking
39:28
at what's performed previously really well
39:30
on my content, other people's content,
39:32
what's in the news, how
39:35
do we then create deeper
39:37
content, more complex content for people
39:39
to engage with. And so it
39:42
brings us to this point, which is like, okay,
39:44
there's different types of content that have different objectives
39:46
and different outcomes. So there is
39:49
content that gains huge virality, views
39:51
and impressions, which won't convert to
39:53
followers. So let's just hold that here
39:55
for a second. And then there is content that, that
39:57
really makes people consider and think
40:01
and want to save your content
40:04
and we keep that right here. If you post this
40:06
stuff all the time you'll have very low impressions, you
40:08
might convert followers at a good ratio but you're
40:10
not going to grow very quickly and so accounts
40:12
like mine what I will try and do is
40:15
I will try and post high virality stuff so
40:17
stuff I know has gone viral previously of my
40:19
own stuff or other people's and try
40:21
and put a more complex message
40:23
to it so you might
40:26
post something a well-known meme
40:28
or image about failure or you
40:30
know these sort of workplace graphics
40:32
about failure but then I'll
40:34
write a complex understanding of how I've dealt with
40:36
failure and how you can overcome it but
40:39
I know that post will do well that will
40:41
gain millions of impressions. The next day I will
40:43
do a post on how to
40:45
use AI to create content and it will
40:47
be a deeper more complex you know infographic
40:50
or so forth that people will see and
40:53
they'll want to save and so they immediately have
40:55
to follow you for more content like that or
40:57
even you could say if you want me to send you it
41:00
you can subscribe to my newsletter and so you've got
41:02
to become very intentional
41:04
about the type of content that you do and
41:06
then again if you want to promote your business
41:09
or something you want to
41:11
be doing that after a couple of high high
41:13
virality high impression posts because again
41:15
you know your business stuff isn't going to go
41:17
viral immediately so you've
41:19
got to kind of pay the game a bit to give it a
41:21
bit of a launch. And presumably then
41:24
you do the company staff and then it brings the
41:26
engagement back down again and so you need to build
41:28
it up again in more viral post and is that
41:30
essentially the system? Recently I've taken
41:32
I've worked with other creators
41:35
who have done really really viral
41:39
illustrations and I've done that at the beginning of the
41:41
week and I've had weeks recently
41:43
where I've got my impressions up to
41:45
20 to 30 million impressions in a week and
41:47
I've delivered you know 40 or 50 000
41:50
followers in a week through high conversion posts towards the
41:52
end and so you've got to play the game you
41:54
know it's it's effectively like if I was
41:56
to deliver a message and sell products to people I would want
41:58
to fill the room for you. first. And
42:00
that's exactly what the concept is. Yeah,
42:04
it's fascinating because it's actually essentially
42:06
the same as a marketing funnel.
42:08
Identical. And that's, that's what
42:10
I say, like, you've got to professionalize it. I
42:12
was a professional digital marketer for 12 years, I
42:14
did this for businesses and celebrities forever. And then
42:17
I suddenly thought if I'm going to do this
42:19
for myself, I don't
42:21
want to spend forever growing an
42:23
audience, I want to do it as fast as possible, as
42:25
efficiently as possible. And I don't want it to take over
42:27
my life. I don't want to think about it all the
42:29
time. I don't want to be on social media all the
42:32
time myself, I want to get it into a place where
42:34
I have outsized leverage and
42:37
opportunity in my life. And nowadays, you
42:39
know, I'll get invited to speak at most
42:41
conferences. And even if you don't want to,
42:43
you still have the opportunity to and I've
42:45
got this engine now that creates content on
42:47
the video side. It's very similar,
42:49
you know, I don't have a long form content strategy,
42:52
but that's what I'm going to be pushing into next.
42:54
But the short form stuff is very similar, you
42:57
look at what's working, what your audience likes, if
42:59
someone likes one of your videos, more than likely,
43:01
gonna like the same concept again and again and
43:03
again. So you've got
43:06
to be very efficient with that. How
43:08
does one find a good concept? Like, what
43:10
is the process you went through to find
43:12
the concept that you've been using and like
43:14
rinse and repeating, which is essentially like
43:17
tearing down bad bosses and bad
43:19
messages at work? So
43:21
I mean, the funny thing about that
43:24
is that's actually based on for
43:26
years, I've talked about like, good management
43:29
and bad management. And I think it's because
43:31
when I was younger, I had really bad
43:33
bosses. Yeah, I think in hospitality, they were
43:35
awful. And I had one professional
43:37
job, like two professional jobs, one manager was
43:39
awful, one was okay. And then when I
43:41
sold my business to people we sold to
43:43
were awful people. And so it sort of
43:45
reignited the fire of like, what are bad
43:47
bosses? And everyone's had
43:50
a bad boss. And so it's, as
43:52
a concept, it's applicable to everyone, everyone can resonate
43:54
with a boss being a dick when you're a
43:56
little bit late when the traffic's bad or like,
43:59
you know, when you're prioritizing your children over your work
44:01
and your boss treats you like you're a child and
44:03
it's like, well, I love my
44:05
job, but my child is more important to me. And so
44:07
I, as a
44:09
concept, it works really well and it's very
44:12
engaging with the audience. It's very suspenseful. You
44:14
know, people like a story. They like what
44:16
happens next. The other
44:18
thing I do, which does really, really
44:21
well, is I call out on entrepreneurs.
44:23
So like the obvious people
44:25
who have gained massive online following,
44:27
but from effectively complete,
44:30
you know, lying and, you
44:33
know, creating these stories and faking it and
44:35
posing next to Lamborghinis and, you know, all
44:37
that sort of flash
44:39
without any of the substance. And then they sell
44:41
you a course that never really delivers. And so
44:43
I do that a lot. And people like that
44:45
because I think anyway, because
44:48
I have run two big
44:50
businesses now, people think I'm authentically
44:53
credible enough to both speak about to
44:56
speak about what's good and what's bad. And I think
44:58
that's a great format because I
45:00
always think the reason I post is I would love to have read
45:03
my content when I was 21. And that's
45:05
like my underlying thing. Obviously, it's
45:07
expanded nowadays, but that's what I remember
45:09
doing at the beginning is like I
45:11
would love to create content that my
45:13
21 year old super
45:15
imposter syndrome entrepreneur
45:17
would love to engage with. And so
45:19
that's what drives a lot of the
45:21
formats nowadays. So that's the one thing that I think
45:24
people miss myself included. Who
45:26
are you writing for? Or
45:29
who are you creating for? Who is your target
45:31
audience? Again, same as when you're building a brand.
45:34
But I find it very challenging doing personal
45:36
brand stuff to think that way because it's
45:38
all very meta. And I struggle with that.
45:42
Who are you writing for then? Is
45:44
it 21 year old entrepreneurs broadly like
45:46
people who are looking to create? So
45:49
I think when I first started making
45:52
content, it was definitely that. It was
45:54
I want to create content that will
45:56
guide people through, you know, I
45:58
had seven years as an entrepreneur and I. I
46:01
wasn't particularly good at networking. I wasn't particularly good at
46:03
getting out. So I never spent any time with other
46:05
founders. I just- Yeah, we've talked about this.
46:07
Yeah. And it's wild really. But like
46:09
I sat in a room in Brick Lane and
46:12
I worked every hour of the day. And
46:14
that's all I did. I never gave myself
46:16
any chance of outside leverage or opportunity or
46:18
network or anything. And I
46:20
just worked really, really, really hard. And
46:23
you don't have to work that hard. You don't have to sacrifice
46:25
that much. Especially if you're strategic
46:27
about it, you can create massively
46:31
upsized opportunity and then
46:33
work less than you are. I
46:35
spent years trying to get clients
46:38
that notice our brand and all I could
46:40
have done instead is write online
46:42
every day. So
46:45
how much time do you think you do
46:47
spend or how much time does one need
46:50
to spend? Your average Joe who is
46:53
trying to run a business. I guess they're not
46:55
that average in the first place. But our typical
46:57
listener- Yeah. Busy founder
46:59
like you. But
47:02
you're like hearing the stuff and
47:04
you're like full-time person, another employee
47:06
in a separate company then. Like
47:09
they need management, I need to do this
47:12
content or not. It all starts to stack
47:14
up and like, is
47:16
this a day a week? Is it like an hour a week? Give
47:19
us some advice. What does one do? How do we build
47:21
up? So I think
47:23
the roadmap that I took in
47:25
my first company is a great way of thinking about
47:27
it. And Steve
47:31
Bartlett said this about social chain
47:33
and it's the same thing in that
47:36
it's much, much easier to market Steve Bartlett than
47:38
it is to market social chain. It was the
47:41
same thing with me and verb. Like we could
47:43
put time and effort into making me a
47:45
thought leader in marketing and luxury rather than
47:47
getting verb on the tip of everyone's tongues.
47:49
And then every single conference that happened
47:52
in that industry, I ended up becoming the luxury guy
47:54
as well as invited to speak at all the conferences.
47:56
Just made things easier. So I would
47:58
say principally. as a CEO,
48:00
I would say most of the time, and you
48:02
know, there will be exceptions to this, your job
48:05
is the generation of business and it's the generation
48:07
of revenue and bringing
48:09
clients to your company. And so I would say
48:12
you will have a marketing budget for your
48:14
brand and your business anyway, I would just
48:16
put some of that towards the intentional growth
48:18
of your personal brand. What I wouldn't do
48:20
is outsource your personal brand. Everyone does it,
48:23
founders all overdo it. They go, marketing team
48:25
member, I want to post five days a
48:27
week, you've got this. But
48:29
the thing is for you to make it excellent
48:31
and for you to make it brilliant, you need to
48:33
be part of it. I mean, a personal brand for
48:36
a reason. So I would say, you know,
48:39
take it seriously, commit to one platform
48:41
first. And like
48:44
I said before, it depends on how comfortable you
48:46
are with the different platforms. But for most
48:49
businesses and most founders, I would say
48:51
LinkedIn is a huge unlock. And it's unbelievable
48:54
the amount of traffic you get and the amount of people
48:56
on the platform. So sort of a why not. And
48:59
if people are saying I don't have the time, I would say, I
49:02
question whether you're working
49:04
on the right things. Because as a
49:08
business owner, as you get more experienced, you realize
49:10
that phrase that you hear when you're younger about
49:12
working on the on the business first working in
49:14
the business, but like, yeah, no, of course, like,
49:16
of course, but then you get older, you go,
49:18
Oh, I really do know what that means. It
49:20
means I don't work on these things. I outsource
49:22
them to my team. And
49:24
I monitor the progress of them. And
49:26
that's the relationship I have with my
49:28
team is you guys are delivering on
49:30
this, my job is to bring outsized
49:33
interest to our company. That is what
49:35
I do for the company. And if you think
49:38
about it like that makes your job is attention.
49:40
And like you said at the beginning, everything's
49:42
downstream from attention. What
49:46
about just managing your mental
49:48
health? So, you know,
49:50
that might be actually a very particular
49:53
I just bring more of myself into that conversation. How can
49:55
you help me manage my mental health and my DMs might
49:57
not be a problem for you. But
50:00
you just get inundated and I really like
50:02
to be a good person and I hate
50:04
the idea, you know reputation reputationally
50:07
the bigger you are the harder you
50:09
fall and people make assumptions about you
50:11
and People feeling unheard and
50:13
like you're ignoring that like there's no choice
50:16
after a while then basically just to ignore
50:19
99.9% of your DMS and that's at my
50:21
size Which is maybe a
50:23
tenth of your size So it's
50:25
like it just there is a point
50:27
in time where it becomes unmanageable for even the best
50:30
will in the world Yeah So how
50:32
do you deal with that? Because also the other
50:34
side of it is like trying to build community
50:36
right trying to build authentic engagement trying to build
50:38
real Connection with people who are following your content
50:40
and are giving you love and attention you want
50:42
to reward that and it's natural you
50:45
want it to feel like a two-way exchange, but how
50:49
it makes me think about something I didn't say earlier tactically
50:51
which is if you
50:53
want Outsized opportunity you're gonna have
50:55
to work hard for it. Yeah, it's
50:57
not easy Everyone's gonna do
50:59
it and moving forwards. I think
51:02
most young business owners will
51:05
see being a creator and an
51:07
influencer alongside being a business owner as Part
51:10
of the course and so up front
51:12
I will say it's not easy It is it
51:15
is time consuming once you get
51:17
to having an audience then growing an audience
51:19
can grow faster But building the
51:21
first part buildings. It's really really hard and Responding
51:25
to DMS and building community and responding to
51:27
comments is critical at the beginning and I
51:29
would even say like I've moved into different
51:31
Formats this year and I have put so
51:33
much time Into responding
51:35
to people to engaging with people and so
51:37
forth But you do you get to a
51:39
point where it's physically impossible if you think
51:41
like a normal post Every
51:44
day on the platform is getting Three
51:47
million impressions or something that means that you're
51:49
getting thousands of comments. It's just it's just
51:51
impossible So I put that in my comment
51:53
I put it in my about section that
51:56
unfortunately because of the size of the platform.
51:58
I can't respond to everything I will
52:00
always try my best to. To
52:03
the point on mental health, I mean, I
52:07
feel like in my life, I've been through the
52:09
wringer. I feel like I played the first part
52:11
of my life on absolute hard mode and
52:13
I honestly drove
52:16
myself to the absolute edge of my
52:18
mental health could take me. I felt
52:20
awful for years and
52:22
I suppose nowadays, I think
52:24
that has given me a really really tough
52:26
skin. You know, I've been through horrible clients,
52:28
you know, awful acquisition,
52:31
you know, terrible boss, all these
52:33
things that have driven me to,
52:35
you know, close to my own
52:37
slightly going insane. And so nowadays,
52:39
I feel like I have a very thick skin and
52:42
I think you do need to to an extent if
52:44
you are going to go quite big on social because
52:46
if you look at if you want
52:48
to laugh, look at my comments on my
52:50
TikTok on my Instagram. One of
52:52
the most common comments I get is your
52:54
dad paid for your business. You
52:57
posh to you know, you
53:00
anyone that speaks like that is yeah, it
53:02
can't help having your accent my accent exactly
53:04
like and it's easy for them to do
53:06
that and I don't even mind. I in
53:08
many ways I read the stuff like I
53:10
laugh the stuff that I think for me,
53:12
I laugh at would upset and affect other
53:14
people a lot of the commentaries like you
53:16
you're really fat or like you every video
53:19
I see you get faster and
53:21
I have like trolls who are so dedicated
53:23
to try to ruin my day. It's unbelievable,
53:25
but I do I just a lot of
53:27
times for sorry for them because I'm like
53:29
if you're doing that one
53:31
like what else are you doing with your day,
53:33
you know to be on my video in the
53:35
first couple of minutes being like your fat
53:38
or your posh or you know, we don't
53:40
all have your parents money and it's like
53:42
one I don't come from wealthy parents, but
53:44
if that makes them feel better at themselves,
53:46
I almost don't engage
53:49
them, you know, but I would
53:51
say if you're someone that struggles with that, I wouldn't
53:53
say it's the first place to go because it is
53:56
a bit rough. This is the thing right
53:58
everything is downstream of attention. fine.
54:00
Everything worth having, it like
54:03
comes at a cost and every
54:05
light has a shadow. So this
54:07
is quite a big
54:09
shadow. It just is, right?
54:12
It's a really good reason to not want to
54:14
do any of this. You
54:17
know, like frankly, even
54:20
it's just interesting, like our wives, like
54:23
I won't speak for yours, but we've spoken
54:25
about this before, like no
54:27
interest. Like
54:30
getting her to post something on LinkedIn,
54:32
like takes like a week of
54:34
me nagging her because she should. And
54:37
she just doesn't want to. Like there's no
54:39
interest and just like really just low ego
54:41
and rather put herself down and bring herself
54:44
up and especially publicly, just
54:46
can't do it. But it's not
54:48
just can't do it. It does not want to and
54:50
sees no value in it for herself. Right. It's just
54:52
there is no logical argument to it. Can
54:55
see how it is for me, but for herself,
54:57
absolutely not. So it
55:00
is interesting because also generally
55:02
much happier than I am. Generally
55:05
such a content person doesn't
55:07
have all of these like stresses
55:10
you have from wanting more bigger
55:12
audience, more attention. These
55:14
are categorically some
55:17
of the most toxic behaviors the human
55:19
being can have. And I'm not criticizing
55:21
you. I do it too. So I'm
55:23
sympathizing with you. You're just doing it
55:25
better than me. But the root
55:31
desire that we both have for
55:33
attention comes from a logical place,
55:35
right, which is this is good for business. And
55:38
I'm doing I'm sending out a good message in the
55:40
world, not a toxic one. And I'm trying to spread
55:42
positive messages in the world, not toxic ones. These are
55:44
all good things. But
55:47
the innate desire for attention
55:49
is like the 101 that
55:52
people tell you is critically bad for
55:54
your mental health and critically bad for
55:56
happiness. So how do reasonable
56:00
logical people like us know those are the
56:02
facts and still make all these excuses that
56:04
it's a brilliant idea. I'll
56:08
only tell you from my experience what
56:10
drives me and I think there is
56:12
a innate thing inside me which is I kind
56:15
of do want to have it all and
56:20
I think to get to
56:22
where I want to be and so I'm 33 now
56:24
and I think that I don't know if I want
56:26
to run big businesses for my whole life if I'm
56:29
really honest and I've been completely transparent I very rarely
56:31
say this but I've run big businesses as I was
56:33
21 and I ran a business from 15 to 21 you
56:36
know it's hard like it's hard
56:38
graft to run a business and you know
56:40
I've run bootstrap businesses and I've sold them
56:42
and I've never run VC back businesses and
56:44
they all come with unbelievable pressure I
56:47
would say that the pressure of running social versus
56:49
that is nothing I'd say the
56:51
pressure of running a big and successful business
56:53
and carrying everyone's mortgages on your back I
56:55
think is very painful and it's very exhausting
56:57
and if you'd met me in the
57:00
the later stages of my first business like I was
57:03
not to say that I'm particularly in
57:05
shape now but deeply overweight very unhappy
57:07
super depressed you know really struggling drinking
57:09
an enormous amount and and
57:11
I think that when I look at
57:14
what this can provide if you're okay
57:17
with dealing with some negativity I feel
57:19
like you can provide yourself kind
57:22
of an escape velocity plan from everything
57:24
which is you know if if you
57:26
are thinking in
57:28
the sort of Tim Ferris
57:30
way the four-hour work week you can
57:33
work much much less than
57:35
an ordinary person and I get the
57:37
same or much much more back from your
57:39
life by being strategic and you
57:42
know honest about what you want and
57:44
I think a lot of people would say
57:46
that there are narcissistic or tendencies or to
57:49
do it all but I think for me I am brutally
57:52
efficient with it which is why
57:54
a lot of it doesn't affect me I don't know if
57:56
I do it for the acclaim of the interest
57:58
or I'd Like I don't care
58:00
about a lot of that stuff. I
58:03
do it in many ways because I don't
58:05
know if I
58:07
can create an easier way than what I'm doing. And
58:09
I think that when I get to a certain point,
58:11
which is I'm experiencing it now in my day-to-day
58:13
life, which is almost everything
58:16
that I go into is easier. Everything
58:18
that I interact with comes to me quicker.
58:20
The opportunities in every market that I enter
58:22
just appear on day one. It doesn't really
58:24
matter what the space is, but
58:28
I would say to entrepreneurs, solo entrepreneurs,
58:32
or whatever, nothing great
58:35
is gonna come without some
58:38
downside or an incredible amount of hard work.
58:41
But when entrepreneurs, I
58:43
do occasionally support
58:46
entrepreneurs, they'll say, it's not quite going
58:48
my way or we keep losing or
58:50
our competitors keep beating us. And they won't
58:53
acknowledge that people nowadays don't follow brands as
58:55
much. If you wanna be an entrepreneur,
58:57
you have to accept that it's gonna come with a bit of gladiatorial
59:02
combat and personal brand in many ways
59:04
is your way of
59:06
fighting and beating your competitors. And for me, I
59:08
think that I will be
59:11
an entrepreneur forever, but
59:13
I just think that I might try and become a
59:16
thought leader and an advisor rather than
59:18
someone that always runs the companies because
59:20
those are exhausting. People
59:23
like this then gives you more luck
59:25
surface area essentially to pick the next
59:27
thing as and when it comes up.
59:31
I mean, that's it in a nutshell. I
59:33
mean, take this year, for example, but
59:36
people have asked me to co-author books that they have
59:38
prepared to do the work on. I say no to
59:40
it, but it's amazing that an
59:42
author would approach me and be like, would
59:44
you co-write this with me? Because they wanna
59:47
leverage my audience every- It's
59:49
a value exchange. Completely, and that happens in
59:51
every moment of my life these days. And
59:53
so the downside, the only real
59:55
downside- What are you getting under this? Huh?
59:58
What are you getting under this? You're a
1:00:00
good friend Any
1:00:03
exchange? Yeah What the only
1:00:05
podcasts are done? The only
1:00:07
real downside I find and I just say it's a
1:00:09
little all the time She's like do not does it
1:00:11
because I get recognized quite a lot now, which is
1:00:13
a weird thing to start happening You know, that's relatively
1:00:15
new where someone will be like, oh, I love
1:00:17
your videos on the street in the middle of the street It's very
1:00:19
strange the one thing I don't like is
1:00:22
if I'm in the gym and Someone comes
1:00:24
up to me like mid set or on the
1:00:26
running machine being like, oh, I love your videos
1:00:28
And it's like can you just fuck off because
1:00:30
I'm in the middle of my personal space right
1:00:32
now And so I
1:00:34
think the only change I've had to make is I now just wear a
1:00:36
cap to the gym That's funny. That's
1:00:39
it. Really? I have a
1:00:41
joke with Melissa where I'm
1:00:43
only famous in co-working spaces
1:00:46
The most niche fame. Yeah, quite incredible.
1:00:48
Yeah, I went to a co-working space
1:00:50
this week with my team we
1:00:53
were working in Holborn on Wednesday and at
1:00:57
10 maybe 15 people like you Dan
1:00:59
but secretly this height it they
1:01:02
were like this is ridiculous Yeah, I know this
1:01:04
is literally what happens if I go to a
1:01:06
co-working space Yeah, yeah, nowhere else was actually a
1:01:08
very nice place to be because of the niche
1:01:10
niche notoriety The awareness is amazing but not touching
1:01:13
any kind of fame. I walk out onto the
1:01:15
street No one would know who I am. That's
1:01:17
actually much nicer. Yes. I would hate that at
1:01:19
the gym I would hate that if you're like
1:01:22
like I I want to release My
1:01:25
own show at the moment. I want to write a book
1:01:27
and I think therefore To
1:01:29
do those things you do need mass awareness.
1:01:31
Yeah, you know to give yourself the best
1:01:33
chance to success you do So
1:01:35
I don't know how many people there are in London, but
1:01:37
let's say it's like 10 million people, right? Yeah, I
1:01:40
have multiple videos a week They get 10 million views
1:01:43
on each channel and so if you think about
1:01:45
like how many people are seeing it It's not
1:01:47
surprising that now Recognition is massively
1:01:49
on the up and the I don't
1:01:51
mind it I just I think that
1:01:55
I think it slightly is the price to pay for what I
1:01:57
want to achieve and I'm okay with that I've sort of made
1:01:59
that deal with myself But
1:02:01
like you say, like so many people, like my
1:02:03
close friends, if we go to the pub, they
1:02:05
have zero interest. I still don't know if my
1:02:07
close friends know what I do. And I quite
1:02:09
love that about our relationship. But it
1:02:11
is, I mean, you pick your poison. And I've
1:02:13
obviously chosen that I want to be
1:02:15
a thought leader.
1:02:17
I want to be someone that creates
1:02:20
content that helps other people with their day to
1:02:22
day. And I feel
1:02:24
like because I've been through it, and I've actually lived the
1:02:26
things that I say and I talk about, you know, I've
1:02:28
built businesses from scratch, bootstrapped,
1:02:30
I've built VC backed businesses, you
1:02:33
know, I have a lot to share. And if I
1:02:35
was if I'm not willing to share it, like who is
1:02:37
and so I think it is important that the stuff is
1:02:39
shared. And then on top of that, I'm
1:02:42
just not that affected anymore by the negative comments.
1:02:45
But again, I haven't really had a negative part
1:02:47
yet. Whereas, you know, some of the big names
1:02:49
at the moment are being canceled or they're being
1:02:52
torn down by the media, that must be quite rough on
1:02:54
math. What
1:02:56
about the people who are already in a business and
1:02:58
they want to go for it. But you know, they
1:03:01
have business partners, investors, other people who are just like,
1:03:03
what are you doing? You know, you just described spending
1:03:05
a lot of time, it's time. Yeah, so
1:03:07
yeah, sure. Like funnel it into the
1:03:09
business. And there's an argument for that,
1:03:11
etc. But equally, there's definitely
1:03:14
the dichotomy of this, right, which is
1:03:16
that you yourself become too big for
1:03:18
the business. And you suddenly have earned
1:03:21
yourself unfair outsized leverage
1:03:23
over your business partner or over
1:03:25
your investors. And actually, you've changed
1:03:27
the power dynamic, super
1:03:29
consciously, maybe innocently at first, but
1:03:31
consciously over time. And now
1:03:33
you're in a powerful position, you can totally
1:03:36
see how that is good for you. But
1:03:38
you can also see intelligent people
1:03:40
around you in your business, like investors,
1:03:42
like co founders who wouldn't want to
1:03:45
put themselves in that situation, because
1:03:47
they're like, I'm focusing on the
1:03:49
business that we agreed to do together. And
1:03:51
you're building yourself over the
1:03:54
business. And now where
1:03:56
does that leave us like on equal
1:03:59
footing? And that'll be a
1:04:01
lot of people who are in businesses that
1:04:03
are like that. It's very common that co-founders
1:04:05
have complementary skills, right? So therefore kind of
1:04:07
rare that you'd both be attention seekers. So
1:04:09
one is likely to be the marketeer, the
1:04:11
storyteller, the attention seeker, and the other person
1:04:14
may be more operational, financially oriented. What's
1:04:17
your advice for those people? Well,
1:04:21
I suppose my advice for the for
1:04:23
the one seeking the outsized of
1:04:27
the outsized return for them personally would
1:04:29
be like crack on. The results are unbelievable for
1:04:32
the people that are in, you know, in, in
1:04:34
their sphere. I think
1:04:36
you have to be really honest with them. And again,
1:04:38
I think I am
1:04:40
a very, very, very honest and
1:04:42
very quick communicator with everything that
1:04:44
I'm doing. And so I'm
1:04:47
very, my first business partner, he
1:04:49
too builds personal grandders. We, we both, that was
1:04:51
very easy. It was like, this is going to
1:04:53
gain huge traction for our business. Let's crack on
1:04:55
this both dirt. And he would say at the
1:04:57
time, my personal brand exploded pretty quickly. His took
1:04:59
a lot longer to get going. But
1:05:02
he was like, well, we want to build an amazing
1:05:04
business and sell our business. 60%
1:05:06
of our clients come from Chris. That's
1:05:08
a pretty good deal. You know, now
1:05:10
I'd say that my business partner and my
1:05:12
investors are firmly aware of all my personal
1:05:15
brand stuff, but I do think that they
1:05:17
see the externalities for the business being so
1:05:19
much higher than not doing
1:05:21
it. And that
1:05:23
is in staff. That's in clients.
1:05:25
That's an awareness. That's in every conference
1:05:27
with the speakers, every panel we're on,
1:05:30
you know, we get, we
1:05:32
get huge outsized interest in that, in
1:05:34
that market that we're in. I
1:05:36
mean, do people ever question whether I should be working
1:05:38
more in the business? I'm sure people very rarely ever
1:05:41
say it, but I'm sure it's a
1:05:43
consideration. But I suppose again, it's like,
1:05:45
well, you can't, you can't have your cake and eat it.
1:05:47
I can't build a personal brand and only be interested in
1:05:49
the business because you couldn't do a personal brand just on
1:05:52
the business. And so, you know, it's
1:05:54
funny. I was talking to someone the other day about
1:05:56
like, what do you value the personal brand out? And
1:05:58
I was like, I'll give you a basic. answer,
1:06:00
which isn't accurate in any way. But if you
1:06:02
were to pay for a thousand views on a
1:06:04
platform, it's very easy to find out that cost.
1:06:06
So on LinkedIn, you know, cost per
1:06:09
meal, I think they call it, so cost per thousand,
1:06:11
it's like 25 to 35 dollars for
1:06:13
a thousand views. So for
1:06:16
example, I have my
1:06:18
business name, Lottie, in my headline. I
1:06:20
get 20 million views a week. That
1:06:22
alone has meant that our company
1:06:24
page just grows rapidly and people
1:06:27
can't grow company pages. And so you think to
1:06:29
yourself, well, it's very easy to put a numerical
1:06:31
value on that stuff, even if
1:06:33
you ignore all the externals. Yeah, it's
1:06:36
actually a nice way of framing it
1:06:38
because again, like this is systematically describing
1:06:40
a funnel and actual
1:06:42
tangible impact, which is
1:06:45
a lot more
1:06:47
easy to communicate to partners than just
1:06:49
fluffy, like it'll be good for us.
1:06:51
Yeah, yeah. And I
1:06:53
would say like if you're doing it and you have
1:06:55
conflict in your own business about doing it, which
1:06:58
is likely, I think it's a likely thing to
1:07:00
happen. I would say get very good at understanding
1:07:04
the benefit. So if
1:07:06
staff are coming to the business to apply
1:07:09
and they say it's because they saw you on LinkedIn, that
1:07:11
is so valuable. Like how much does it cost
1:07:13
really to acquire a good person to work in
1:07:15
your business? It's a lot and it's so much
1:07:17
time and it might be recruitment agencies on top
1:07:20
of the time. And so if
1:07:22
you're resulting in 25% of the applicants, huge
1:07:24
value add. If you're resulting in X many of
1:07:26
the clients coming to the business,
1:07:28
huge value add, the awareness, the views, like
1:07:31
if I do a big post on my LinkedIn about Lottie,
1:07:34
the website traffic spikes. I mean that's the quantum
1:07:36
that we're talking about. Lottie is a big business
1:07:38
now and I can still spike the traffic. So
1:07:41
I've become good at, I
1:07:43
suppose, the justifications for personal brand. I
1:07:45
didn't think about it like that. My
1:07:47
investors knew on the way in,
1:07:49
my brothers, my co-founder, knew on the way in
1:07:51
I had a personal brand and so
1:07:53
that sort of baked in with me. But if you're
1:07:55
going from scratch, do
1:07:58
learn those, those, those, you It leaves.
1:08:01
A sublet a business or personal brand I think
1:08:03
most you wouldn't we think about hasn't been as
1:08:05
a business is a doing as a side hustle
1:08:07
the firstly like you know you're running your business
1:08:10
and eating personal brand stuff feel. Like,
1:08:12
I don't. I just don't think that
1:08:14
people think about it like that, know
1:08:16
that you did, and you think about
1:08:18
it, not just like a business bar,
1:08:21
like actually quite like a ruthless well
1:08:23
off or I said through thoughtful business
1:08:25
business. Yeah, and I found really interesting
1:08:27
talking to you and I oversee the
1:08:29
way people it's even bought which a
1:08:31
sassy or whatever that I big business
1:08:33
and all makes sense too far. I
1:08:35
think you thought about this early enough.
1:08:38
And set up and structure the early enough.
1:08:40
As a business I'm talking about, it makes
1:08:42
sense. Can you give us some ideas of
1:08:45
like what kind of numbers are we talking
1:08:47
like you know you talk about twenty million
1:08:49
views on this platform. In whatever light, how
1:08:51
much can a personal brand business at your
1:08:53
stage actually be generated on that? Is it
1:08:56
worthwhile? Yes
1:08:58
results of like of or we
1:09:00
go home and I am. I
1:09:03
supposed. good point that is. Symbolic
1:09:05
onto set is an interesting point, right? Because
1:09:07
they didn't just become what they are. They.
1:09:10
Like ground their way out but you just
1:09:12
forget about that. Grind said like I was
1:09:15
voting an agency the same time. Steve Butler
1:09:17
another see I actually followed days etti
1:09:19
on Facebook back in the day and those
1:09:21
two were like the to the posted
1:09:23
the most means on those channels he'd ever
1:09:26
seen and then that they were. Doing.
1:09:28
Loads of paid advertising to grow their
1:09:30
brands to those guys. A part of
1:09:32
examples of a monolith anyway. They.
1:09:35
Gained. Loads attention. They kind of product
1:09:37
ties to and fab podcast and that
1:09:39
books and so forth. and then they
1:09:41
used it's Her. Either. As another
1:09:43
leave a degree the bride even more and so
1:09:45
they are now like media outlets and so. They.
1:09:48
All passed by businesses. In. It's
1:09:50
most basic formula and so for me,
1:09:53
I look at those guys as inspiration. I
1:09:55
think what they've done is awesome. I me
1:09:57
I did a study know that much about
1:09:59
that both that controversies but I think that
1:10:01
the way they thought their brands is fascinating,
1:10:03
an interesting and. No.
1:10:05
Matter how much negativity or ever will be. they've
1:10:07
actually help loads of people so I think this
1:10:09
does the great things that so for me. I.
1:10:13
Suppose the most obvious thing. If.
1:10:15
I think about. Personal. Brand months
1:10:17
Ization was people get super excited
1:10:19
about immediately and entrepreneurs guess it's
1:10:21
super excited you need to didn't
1:10:23
quite. Wealth is the short answer
1:10:25
If you're thinking about the to be
1:10:27
leads and interest your business and
1:10:29
stuff it's not directly in a
1:10:31
money than you can game. Great
1:10:33
value immediately. better thinking about. Actual
1:10:36
monetary value. The base level is what the
1:10:38
platform to pay, so what each even tic
1:10:40
toc will pay. So for example you on
1:10:43
talktalk consistently no matter what. Every month Elle
1:10:45
paid ten round or something. sunny summer every
1:10:47
single month A masters the views you get
1:10:49
for during the content you would have done
1:10:52
otherwise safe. When they release that program I
1:10:54
remember like. Absolutely amazing
1:10:56
like that is just. Revenue.
1:10:59
And the best thing about that? as for creators,
1:11:01
A new creators. You. Can other
1:11:03
twenty one year old right now make
1:11:06
double three times. Force has fight on
1:11:08
an average salary in London posting ticked
1:11:10
off and I guess. Absolutely.
1:11:13
Insights to same thing duty, Beaches
1:11:15
Modernizations amazing, Same Facebook and so
1:11:17
that's what's that one. Step.
1:11:19
To would be say a sponsorship. So
1:11:22
brands being like wow they get that
1:11:24
many views if the branded by the
1:11:26
views of a custom death while invest
1:11:28
in it's infancy you know this you
1:11:30
have zero Btc company you pay. I'm
1:11:33
from. He. That will make you
1:11:35
don't, but that you've given product into some
1:11:37
sort of relationship. With. Influences as as
1:11:39
the same as me so yeah if a
1:11:41
big bank in the Uk. What?
1:11:43
To do it be to be business
1:11:46
banking and I aren't with them to
1:11:48
ten years anyway and they go cricket
1:11:50
stay five minutes is a week. And.
1:11:52
He's authentic visit person. Isn't.
1:11:54
He the passing attack. Which. I
1:11:57
mean us that? The truth? So my,
1:11:59
my business. The platform these
1:12:01
wish you could say is like a quarter
1:12:03
million pounds? Yeah maybe but she comes from
1:12:05
what I do and then you get sponsorship
1:12:07
v so Big Browns will pay me. You
1:12:10
know. That. Say that's another.
1:12:12
Depend. depending on the time of year, but. A
1:12:15
half a million for spots Gypsies Throughout the
1:12:17
year we bronze I worked with so they
1:12:19
form a be consultancy say to people getting
1:12:21
in touch the whether it's a brand, would
1:12:23
individual insane or pay for types I do
1:12:26
it very occasionally I do it a law
1:12:28
that time to hone the fact that I'm
1:12:30
trying to write. About. How
1:12:32
passer bys and teach and so. Cannot.
1:12:35
Year to I passed by priests. can I
1:12:37
turn some know audience and some with hundred
1:12:39
thousand followers of a couple months? I know
1:12:41
I can until the time and so for
1:12:43
me that's like one level. I don't go
1:12:45
that deep on that because again I run
1:12:47
a big business and so you have to
1:12:49
do the time trade off and and the
1:12:51
last one is can you build. Products.
1:12:54
And product ties your services so he to
1:12:56
I don't do that yet, but we'll I
1:12:58
release a book in the future, hopefully we'll
1:13:01
I have a A. Have been. A
1:13:03
poll costs or show that can be bought
1:13:05
in a future hopefully at some point and
1:13:07
the last thing is can I product I
1:13:10
something that can sell infinitely So a cool
1:13:12
so sensitive structured learning esta You know do
1:13:14
you pat how you run your yeah you're
1:13:16
peak life for whatever might be sedated the
1:13:19
different levels I think people can make money
1:13:21
and you you know a good example would
1:13:23
be. In. A J Satchels,
1:13:26
The Butler like. They have
1:13:28
courses, podcasts, books, Products.
1:13:31
Unsafe was they've taken advanced degree
1:13:33
and I think that if you
1:13:35
think about what celebrity really isn't
1:13:37
spicy same thing at the Kardashians
1:13:39
are quite literally a perfect example
1:13:41
of. Everything is bouncing from attention
1:13:43
because they can start any business they
1:13:45
want and they have didn't manage is
1:13:47
now forgot the name. The lady. She's
1:13:49
incredible. emigrating. Yes in. Any
1:13:52
business they touched know. Just. Gets millions
1:13:55
and millions of followers and likes,
1:13:57
engagement sales and expand. Say it
1:13:59
if you. Run. A business.
1:14:01
At some point you might not run the
1:14:03
business anymore and so I think that path
1:14:06
to brand will deliver unbelievably outsize or time
1:14:08
feel this is now. It will help you
1:14:10
become more ticket it more considered more thoughtful
1:14:12
and but a it will give you just
1:14:14
unbelievable leverage on the rest of your life
1:14:17
which is why we think is interesting is
1:14:19
that I think there's a point where you
1:14:21
can get see where you make more than
1:14:23
a small business. As an individual and
1:14:25
I think that's. Quite. Rare. To.
1:14:28
See I have something important as well
1:14:30
which is that in a world of
1:14:32
a I were skills do get commoditize
1:14:35
along. Personality is an enormous Lepage plane,
1:14:37
like just having a personality being a
1:14:39
trust of authentic source as a human
1:14:42
being. Like that something
1:14:44
that you can't just. Stick in
1:14:46
an algorithm. Athletic. And
1:14:48
that's gonna have more more more every
1:14:50
single day. Everything that we do is
1:14:52
use seen as we progress in up
1:14:54
an unfair realizing the commodities things that
1:14:56
used to be so valuable. I mean
1:14:58
I spent. Seven. Years of my
1:15:00
vibe like building web sites that now honest and
1:15:03
a i would do better. And. So
1:15:05
he just thinks yourself what are the skills
1:15:07
that not ever gonna got fashion or not
1:15:09
not one got fashion but but that will
1:15:11
never lose value. On. I think this
1:15:14
is one of those places where you know you
1:15:16
just get a infinite value from. From.
1:15:18
If you don't know the answers that that as long
1:15:20
as you're engaged, it. It can only
1:15:22
really. Serve. You and future as
1:15:24
had a thing. food is building an audience
1:15:27
and then is engaging with your community to
1:15:29
say how to make sure that you're You're
1:15:31
keeping that system going in like a good
1:15:33
structure system is way you talk about building
1:15:35
a business. It's gone to like up in
1:15:37
a a million pounds a year let's call
1:15:39
it sounds roughly in the ballpark else and.
1:15:42
Who is in that business to help you run
1:15:44
a million pony? You just like paying someone fifty
1:15:46
Came pocketing nine fifty. and just by condemning everyone
1:15:49
back all the time, it was the actual system
1:15:51
you haven't planned for. You're not twenty four seven
1:15:53
on this. So I had a wealthiest, non happiest,
1:15:55
busiest man and of her house. Yeah, I mean
1:15:58
I wouldn't say these days the. Really
1:16:00
busy. Like I would say that the
1:16:02
book because of the fact that you
1:16:04
don't need that many sponsors to pay
1:16:06
that type of money. It. It
1:16:08
just it just means that you do house. This.
1:16:11
Idea of outsized. It's outsize because you
1:16:13
have the audience and doesn't mean you're
1:16:15
working harder for the money, middle button,
1:16:17
less hard for the money and so
1:16:20
with me that the system is. I
1:16:22
have two full time staff, one predominate
1:16:24
bucks not editorial mom probably watch video
1:16:26
but they run everything. That what I
1:16:29
do with them is about idea generation,
1:16:31
what we want to talk about what's
1:16:33
important to ask, what's on messaging and
1:16:35
so they manage the creation and execution
1:16:37
of content. I prove it still, of
1:16:40
course, but. I mean. I
1:16:42
would be surprised if I put more than. A
1:16:45
hours a week and husband. Because
1:16:47
I started apostle than Ice and it
1:16:49
spread out across the week. So I
1:16:51
will you filming in batches So every
1:16:53
two or three weeks I'll do a
1:16:55
a six hour shoot and therefore. If.
1:16:58
You think about it as a business yeah to
1:17:00
be super prepared for everything you're gonna talk about
1:17:02
really well. scripted really well. We such a return
1:17:05
of the day without what you're gonna do you're
1:17:07
gonna waste whole day whereas I think that like
1:17:09
what am I. See. Because I'm very
1:17:11
very very efficient when I'm working, otherwise
1:17:14
I'm useless. But when I'm actually working,
1:17:16
I say the output for the time
1:17:18
we dedicate his diaries I get and
1:17:20
they know that I run a business.
1:17:23
And. They note I would be that whole time. Again,
1:17:25
He talked about the importance of getting
1:17:27
people off platform you couldn't d platforming
1:17:29
them which is a bit extreme but
1:17:31
either hey we're deeply v platforming people
1:17:33
on the email less. How How did
1:17:35
you that? Well how do you build
1:17:37
a great email list? Adam? how do
1:17:39
you like set of that system so
1:17:41
it's not really training to you as
1:17:43
well? What are you writing about? So
1:17:46
ah. I. Also example,
1:17:48
if someone's regularly already posted a
1:17:50
link and then sign and use
1:17:52
that is actually so straightforward am
1:17:55
setting. He. Even if we're not,
1:17:57
Tacky is very very easy to discounts. Combat
1:17:59
Kale be I've him and click set up
1:18:01
and and so forth and you'll basically spit
1:18:03
you are holding page. But how do you
1:18:05
get people to subscribers? Great question because it's
1:18:07
the think I think about most So. Publishers.
1:18:11
Products. Services businesses consoles
1:18:13
the anything you do in the future
1:18:15
you will sell the most that and
1:18:17
get the most engagement through newsletter. It's
1:18:19
wild the that still the case but
1:18:21
people with. You. Know people feel
1:18:23
at the following you on a deeper
1:18:26
level with as subscribing to newsletter and
1:18:28
so I only saw She Wants super
1:18:30
late I know I saw my six
1:18:32
months ago because I've she friends who
1:18:34
have been a huge these actors and
1:18:36
again gifts and huge leverage again and
1:18:38
and so I think to myself well
1:18:40
I was gonna go full and and
1:18:42
and we deep on the news that
1:18:44
are So I now create a lot
1:18:46
of content that is exclusive to the
1:18:48
newsletter. say if you want step by
1:18:50
step breakdowns of how I do it's
1:18:52
cool. That was that is like this is
1:18:54
how you achieve this thing this is how
1:18:56
you get from a to be where the
1:18:59
lot the other consent com be that detailed
1:19:01
on line and so it's more like instructional
1:19:03
for you achieve these things and then the
1:19:05
and gazan as every single week aunts cousins
1:19:07
in the news that are also the question
1:19:09
and answer questions and people love that and
1:19:11
I've spent zero town was getting the newsletter
1:19:13
on. I'm just under one hundred thousand subscribers
1:19:15
now so I'm going to try and scale
1:19:17
that. The Shelby my my focus but you
1:19:19
know. The. The Audience: If I
1:19:21
have a video that goes viral I will see
1:19:24
a like a my Knees that subs. It would
1:19:26
be small if I say it goes viral on
1:19:28
and then and there's like a lead magnet or
1:19:30
downloadable or something. you. Apart. To
1:19:33
coming this way the committing to do
1:19:35
on a huge thousands. Of. Subscribers
1:19:37
in a day and to achieve that with
1:19:39
paid media is so expensive mean and I
1:19:41
think that on average people think two and
1:19:43
a half to three dollars per subscriber to
1:19:46
acquire them said you have a good social
1:19:48
media funnel. You. Can achieve great. Near
1:19:50
me. That with so I mean everything
1:19:53
is downstream from attention. But really everything
1:19:55
is kind of downstream from finding your
1:19:57
voice, your nice, your audience, and the.
1:20:00
Reason why. You. Should be
1:20:02
posting a new have the authority and if you
1:20:04
can get those things right through judging by everything
1:20:06
is that. That sounds like he said. The
1:20:09
funnel can start to work in a sort
1:20:11
of no point sodding the wrong way round
1:20:13
with that. Yeah, I'm as I say I
1:20:16
I. I have. I. Have
1:20:18
helped a lot of people go from
1:20:20
near zero. Two hundred thousand followers and.
1:20:23
You. Can follow a path like it is.
1:20:25
You're gonna have to be very dedicated to
1:20:27
it. Gets print call a time but as
1:20:29
long as you realize that if we're doing
1:20:31
it for a business reason, Is. The
1:20:33
most proven thing in the world's. Most. Proven thing
1:20:35
that would advise people it's such a cliche but
1:20:38
of is is true. So if you dedicate yourself
1:20:40
that you can get. Fifty. Two hundred
1:20:42
thousand dollars Quite quickly. You have to
1:20:44
really work harder than you have to
1:20:46
really create. You. Know quite indepth content
1:20:49
every single day. If you do it like
1:20:51
idea and you batshit are you think about
1:20:53
it as a business, it just becomes you're
1:20:55
maxing fall for business and for me it's
1:20:58
just my father for everything. Know. Said
1:21:00
he could leave listeners with one piece of
1:21:03
advice based on everything that you've shared today.
1:21:05
What is your top adviser? People that want
1:21:07
to build personal brand? I.
1:21:10
Mean the main take away and I will
1:21:12
say this any will have asked is it
1:21:14
is not a zero some game like you
1:21:16
do not have to sail for me to
1:21:19
be successful and and therefore surroundings of people
1:21:21
doing it. You. Know commits the
1:21:23
fact that I actually really want my friends
1:21:25
to do well. And I think it's rare
1:21:27
that someone you know how the audience I
1:21:29
might spend so much time helping other people
1:21:31
grow. And it's because I'm always like, I
1:21:34
don't know why people pull up the ladder
1:21:36
because again, you know, if you succeed loads
1:21:38
and we're friends and we sort of engage
1:21:40
each other what each other, I'm going to
1:21:42
succeed more because of it. And so I
1:21:44
think people need to drop ego when they're
1:21:46
doing puzzle bromwich seems so crazy considering it's
1:21:49
It's so inherently egotistical in I am, but
1:21:51
it's not there some so. I would
1:21:53
to say. Good. Get good people
1:21:55
around more when and help when
1:21:57
Mason Chris Thank you so much
1:21:59
twentieth. The secretly to like. That
1:22:05
was my conversation with Chris Donnelly. Chris.
1:22:07
Has achieved so much with his personal
1:22:10
brand, but I really appreciate his honesty
1:22:12
about the challenges and tradeoffs in both.
1:22:15
If you're an entrepreneur considering building your
1:22:17
own personal brand, I hope this episode
1:22:19
gave me some strategies to get started.
1:22:22
but more than that I gave you
1:22:24
a realistic picture of what that Johnny
1:22:26
looks. It he found value
1:22:28
in this conversation that the best way to support the
1:22:31
show is by sharing it with just one person you
1:22:33
think is gonna really enjoy it. Was
1:22:35
I make sure to check us out on
1:22:37
Youtube by searching for the Secret Leaders Podcast.
1:22:39
I'll see you next week. Here
1:22:45
at my said when we went to give you
1:22:47
the tools to become better at. What You
1:22:50
Do! Taking inspiration and wisdom from
1:22:52
our guests we will hear stories,
1:22:54
strategies, tips and tricks told. By
1:22:56
leading names and sport. And beyond, you
1:22:58
know what it takes to get to
1:23:01
the very top sarobi. Two episodes each
1:23:03
week. paths with amazing stories and
1:23:05
practical take away. For us all
1:23:07
to follow. Search for mine Said when
1:23:09
on you tube and on your favorite
1:23:11
podcast Us.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More