Building workforce diversity is challenging in good times, but the effort will grow even more complicated as the economy turns. The key to lasting change is to embed diversity across a firm's operations, from human resources and recruiting to contracting and community involvement, says David Clunie, executive director of the Black Economic Alliance. He recommends that investors who care about the "social" profile of their portfolios ask management teams how they measure "diversity" and how they plan to continue making progress in hard times.
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