High Reliability Requires Empathy
Released Friday, 1st March 2024
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High Reliability Requires Empathy
High Reliability Requires Empathy
Friday, 1st March 2024
Good episode? Give it some love!
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Does building a culture of high reliability help caregivers show empathy to patients and to each other? Listen as host Steph Bayer and Cleveland Clinic Associate Chief Safety Officer, Dr. Amrit Gill discuss how empathy is key to building a culture of open communication, psychological safety, accountability, and high reliability.
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From The Podcast
Studies in Empathy: A Cleveland Clinic Podcast
Join Cleveland Clinic Patient Experience leaders and a diverse group of guests as we delve into the human(e) experience in healthcare. Thought leaders share insight, anecdotes, and perspectives on empathy as a functional concept for Patient Experience leadership, and also just about everything else we do in healthcare- quality, safety, burnout, and engagement leadership.Join Podchaser to...
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