Smith & Williamson worked very closely with British Land this time last year designing, implementing and running a robotic automation process for the submission of approximately 240 of British lands tax computations. Sally Cowan at British Land led this project so I thought it'd be really helpful to hear Sally's views on the process on what went well, where we added value and of course, what we can do better this year.

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This episode was recorded on 05.11.2020

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