The conversation featured Emily talking about her boss Sharmini in the Cabinet Office (UK Government).

The three brilliant boss behaviours Emily chose:

1.       Honesty without inappropriately sharing too much.

2.       Advocacy for her people.

3.       Availability and approachability.

The most regrettable line manager behaviour Emily chose (not from Sharmini): Domineering, command-and-control behaviour.

The one people manager Emily would like to be common practice: Regular, specific thinking about career development goals and how to help people develop.

Key moments in the episode:

1. 8:00 Being encouraged to apply for a more senior role.
2. 9:40 Power of specific, frequent feedback.
3. 13:18 Feeling known as a person beyond the worker ('frolleagues')
4. 16:18 Being given a massive shot of self belief after maternity leave
5.  18:11 Damage done by command and control line managers
6. 19:53 Signs and causes of burnout

 References & Resources

• Professor Christina Maslach on burnout – a link to a transcription of her being interviewed at the European Academy of Occupational Health Psychology conference in Athens 2017, where she was a keynote speaker.https://thepsychologist.bps.org.uk/volume-30/september-2017/they-took-their-uniform-when-they-got-home-couldnt-remove-armour
  
  
• Berkeley Interdisciplinary Center for Healthy Workplaces https://healthyworkplaces.berkeley.edu/
  
  
• Comeback Community™ https://comebackcommunity.co.uk/ 
  Fuelling employee engagement, confidence and performance throughout extended leave with resources for line managers and the team member taking leave.

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