On today's episode, we meet Kathy Menefee, Managing Director of Advisory Services for TeleTracking. The stress that caregivers face today is real. The science behind is called "cognitive load"...and Kathy Menefee just happens to be an expert on the topic. What you'll learn on today's episode:

• How cognitive load impacts caregivers (1:32)• The three components of cognitive load (3:48)• How can hospital leadership work to support staff (7:51)• The importance of communication protocols in place (11:04)