In this episode of The Connected Care Team podcast, Mohammed Shaik, MD, PhD, and Brittney Newby, MD, PhD, pediatric chief residents at the Children’s Hospital of Philadelphia, share the challenges of balancing manual resident scheduling with physician wellness and discuss AI’s potential applications in medicine.
Scheduling complexity and work-life balance
Dr. Shaik and Dr. Newby discuss the intricacies of managing scheduling in a medical residency program. A central focus of theirs is balancing educational requirements and residents’ personal lives while ensuring quality patient care. As chief residents, they tirelessly coordinate schedules, communicate with stakeholders, and strive to uphold the well-being of fellow residents.
“Staffing the hospital is also part of our responsibility. We need to make sure the patients on our floors are covered by the providers, which oftentimes are residents, in a way that is safe, effective, and efficient. This requires us to talk to a lot of people across the hospital to make that happen.”
Mohammed Shaik, MD, PhD
Setting boundaries
As co-chief residents, both doctors reflect on the unexpected workload that comes with their leadership role and the kind of environment they want to foster. They emphasize the importance of setting boundaries, both for themselves and the residents they mentor, to maintain work-life balance and uphold their values in the demanding environment of medical residency.
“What I did not expect this year as a chief is the amount of tasks we have. Naturally, your job bleeds into other aspects of your life. So, I think even more this year, we've had to work hard and make sure that we keep those values and keep those boundaries. And I think that's something we try to teach and convey to the residents as well.”
Brittney Newby, MD, PhD
AI in healthcare
Both Dr. Newby and Dr. Shaik express enthusiasm for the potential of AI in healthcare administration. They envision leveraging ChatGPT and other AI tools to streamline administrative tasks, saving significant time and effort. With the ability to generate scripts or gather large pieces of information, AI could greatly enhance efficiency in medical settings.
“I love the idea of using ChatGPT or other AI interfaces for administrative tasks. You could literally type in a query to ChatGPT and ask it to write a script or code that would potentially take hours and hours to write. So, I think that it could certainly improve our efficiency. And I'm excited to see where the automation field goes over the next couple of years.”
Brittney Newby, MD, PhD
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