How Great Customer Experience Drives Your eCommerce Success with Shamas (Sham) Aziz, Head of Customer Service at Selfridges
Released Friday, 11th November 2022
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How Great Customer Experience Drives Your eCommerce Success with Shamas (Sham) Aziz, Head of Customer Service at Selfridges
How Great Customer Experience Drives Your eCommerce Success with Shamas (Sham) Aziz, Head of Customer Service at Selfridges
Friday, 11th November 2022
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In this episode of The eCommerce Customer Experience Podcast, Shamas Aziz, Head of Customer Service at Selfridges, joins Chris Kellner of DigitalGenius to discuss what makes top contact centre leaders stand out, how they impact the mission, vision, and strategy of their organisation, and drive business success.
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The eCommerce Customer Experience Podcast
Every aspect of your eCommerce business impacts customer experience: from advertising and packaging to product functionality, website usability, and even reliability. Your long-term growth and profitability will hinge on your ability to deliver the best experience for your buyers… and this podcast will show you how. Tune in monthly for actionable and insightful discussions with the brightest minds at the intersection of eCommerce and customer experience.Join Podchaser to...
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