SAP SE
The Experience Revolution
A daily podcast
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SAP SE
The Experience RevolutionEpisodes
SAP SE
The Experience Revolution
A daily podcast
Good podcast? Give it some love!
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Episodes of The Experience Revolution
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The construction industry is seen as an essential business during this global pandemic. With construction still happening, building products are also a necessity. There is a huge impact on the way that these companies are now running and in the
Education is one of the many areas that has had to drastically adapt due to the Coronavirus pandemic. Students and teachers had to completely change the ways of learning in an extremely short time frame. With various restrictions such as access
Education is one of the many areas that has had to drastically adapt due to the Coronavirus pandemic. Students and teachers had to completely change the ways of learning in an extremely short time frame. With various restrictions such as access
SAP VP, Richard Primm, was posed with a seemingly impossible task: Find 500 hospital beds for a temporary hospital in New York within 30 minutes. On this episode, Richard shares how him and his team secured the beds through the power of technol
SAP VP, Richard Primm, was posed with a seemingly impossible task: Find 500 hospital beds for a temporary hospital in New York within 30 minutes. On this episode, Richard shares how him and his team secured the beds through the power of technol
The purpose of doing business has changed from the classical financial view where a company is solely driven by financial goals. Companies can’t get away with just performing CSR activities; customers are increasingly demanding that enterprises
The purpose of doing business has changed from the classical financial view where a company is solely driven by financial goals. Companies can’t get away with just performing CSR activities; customers are increasingly demanding that enterprises
Guest: David Marchesseau, Vice President Value & Digital Advisory, Asia Pacific JapanWe’ve talked about digital transformation for a while and businesses know they need to transform to survive, but how do we ensure successful digital transforma
Guest: David Marchesseau, Vice President Value & Digital Advisory, Asia Pacific Japan We’ve talked about digital transformation for a while and businesses know they need to transform to survive, but how do we ensure successful digital transform
Customer expectations are increasing, setting high standards for businesses to meet in what we call the experience economy. Customers don’t expect one part of the brand experience to be great - like the product, the online experience, or the c
Customer expectations are increasing, setting high standards for businesses to meet in what we call the experience economy. Customers don’t expect one part of the brand experience to be great - like the product, the online experience, or the c
We’ve moved from an engineering economy to an experience economy where buying behaviors have shifted from being driven by logical needs to emotional wants. In this experience economy, companies must craft experiences that evoke emotions and cre
We’ve moved from an engineering economy to an experience economy where buying behaviors have shifted from being driven by logical needs to emotional wants. In this experience economy, companies must craft experiences that evoke emotions and cre
The reality is we are swimming in data all day, every day, but the issue is that most companies don’t know how to structure it or gain the right insights. Listen to this episode where Dr. James Killian explains how companies can identify the ri
The reality is we are swimming in data all day, every day, but the issue is that most companies don’t know how to structure it or gain the right insights. Listen to this episode where Dr. James Killian explains how companies can identify the ri
Customer experience in the B2B world is evolving. Historically, B2C businesses have had to factor in customer experience, unlike B2B businesses where the product has taken center stage. In today’s experience economy all businesses, B2C and B2B,
Customer experience in the B2B world is evolving. Historically, B2C businesses have had to factor in customer experience, unlike B2B businesses where the product has taken center stage. In today’s experience economy all businesses, B2C and B2B,
In today’s world economy everyone is a customer and every customer is driven by experiences. Companies think too narrowly about customer experience and fail to consider the entire value chain. In this episode, Martin talks about how suppliers a
In today’s world economy everyone is a customer and every customer is driven by experiences. Companies think too narrowly about customer experience and fail to consider the entire value chain. In this episode, Martin talks about how suppliers a
Business has traditionally not been equated with managing human experiences. Jessica Sharman explains that in our Experience Economy companies cannot only look at business from a transactional perspective. Successful companies also understand t
Business has traditionally not been equated with managing human experiences. Jessica Sharman explains that in our Experience Economy companies cannot only look at business from a transactional perspective. Successful companies also understand t
In this episode, Marty Mrugal, Global Head of Customer Success, explains how SAP Customer First is about putting the customer at the center of everything SAP does and how customer success and customer experiences are interlinked. Customers have
In this episode, Marty Mrugal, Global Head of Customer Success, explains how SAP Customer First is about putting the customer at the center of everything SAP does and how customer success and customer experiences are interlinked. Customers have
In this episode Bob Evans, tech influencer and Creator of Cloud Wars Top 10, evaluates experience management and how it can help companies avoid disruption. Companies have to change how they look at competition; companies’ competition isn’t oth
In this episode Bob Evans, tech influencer and Creator of Cloud Wars Top 10, evaluates experience management and how it can help companies avoid disruption. Companies have to change how they look at competition; companies’ competition isn’t oth
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