Episode Transcript
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0:15
Pushkin. It's
0:20
October fifth, eighteen thirty three.
0:22
An inventor, William Henry fox Talbot
0:25
is annoyed. After months of
0:27
delays, Fox Talbot was finally
0:29
able to take his new bride on their long
0:31
awaited honeymoon to the beautiful
0:33
shores of Lake Como, one of the prettiest
0:35
vacation spots in Italy. Think
0:38
shimmering blue waters, statue
0:40
filled gardens. Everyone from Lord
0:42
Byron to George Clooney has vacation
0:45
there, and that's why Fox
0:47
Talbot was annoyed, because he didn't
0:49
want to just see this lovely scene himself. He
0:51
wanted all his friends to see how pretty
0:53
the lake was too. The problem,
0:56
of course, was that this was eighteen thirty three,
0:58
no smartphone cameras. If Fox
1:00
Talbot wanted to share this beautiful scene with
1:02
his friends back home, he had to draw
1:05
it. Fox
1:07
Talbot tried sketching the lakeside with
1:09
the help of a camera Lucida, the nineteenth
1:11
century equivalent of the best smartphone
1:13
camera, but his result wasn't all
1:15
that great. It was so bad, in fact, that
1:17
he called it a melancholy to behold.
1:20
It was in this moment of vacation disappointment
1:23
that fox Talbot had some inspiration, how
1:25
charming it would be. He later wrote, if
1:28
these natural images could imprint themselves
1:30
durably upon the paper, within
1:32
just two years, fox Talbot would
1:35
invent an early way to do this. He
1:37
developed the negative positive technique that
1:39
later became photography, just
1:41
because he wanted some honeymoon picks to share
1:44
with the folks back home. Now,
1:49
let's fast forward to a different October
1:51
fifth, exactly one hundred and seventy
1:53
seven years to the day that fox
1:56
Talbot drew that awful picture. On
1:59
this October fifth, twenty ten,
2:01
another inventor, software engineer, Kevin
2:04
Seistroum, is just about to launch the
2:06
new photo sharing app he's developed
2:08
with partner Creaker. It's
2:10
a sleek new tool that lets users take
2:12
interesting photos to share with friends
2:15
what Cystrom called an instant Telegram
2:17
of storts, so they christened it Instagram.
2:21
Sistrom launched the app just after midnight.
2:24
Within hours, Instagram servers
2:26
crashed too many downloads.
2:28
In twenty four hours, Instagram had
2:30
twenty five thousand users. Today,
2:33
the site boasts a thousand new uploaded
2:35
photos every single second.
2:39
When asked why Instagram was so successful,
2:41
Cystrom said that the app gave users a way
2:43
to turn ordinary, everyday scenes
2:46
into magical moments, magical
2:49
moments that were not only captured but
2:51
instantly share. Humankind
2:53
now had the perfect way to satisfy Fox
2:56
Talbot's original urge on the shores
2:58
of Lake Como, the desire
3:00
to share what we're experiencing.
3:03
Now we can do it anytime we want.
3:06
These stories show how far a technology
3:09
can come in less than two hundred years,
3:11
but they also illustrate something more profound,
3:14
the power of a very basic urge
3:16
to record a moment so that we can brag about,
3:19
excuse me, share that experience
3:21
with our friends and family members, everyone
3:24
who wasn't there. Nowadays,
3:26
most of us have devices in our pockets
3:28
powerful enough to record pretty much
3:30
every single experience in vivid detail.
3:33
We also have tools that Fox Talbot probably
3:36
couldn't even imagine, ones that let
3:38
us share those captured images broadly,
3:41
not just with our family and friends, but
3:43
with millions of strangers at the click
3:46
of a button. For the first time
3:48
in human history, our best moments
3:50
in life aren't just preserved, they're
3:52
broadcast for all to see.
3:56
But is all this sharing making us as happy
3:58
as we think our
4:01
minds are constantly telling us what to do to be
4:03
happy. But what if our minds are wrong?
4:06
What if our minds are lying to us, leading
4:08
us away from what would really make us happy.
4:12
The good news is that understanding the science
4:14
of the mind can point us all back in
4:16
the right direction. You're listening
4:18
to the Happiness Lab with doctor Laurie
4:21
Santas. I
4:27
moved to New York City when I was sixteen, and I
4:30
was dropped on Union Square in a dorm, and
4:32
I had no one. Marie Ellis
4:34
bun Is a young entrepreneur that many have
4:36
called the millennial Walt Disney, but
4:39
long before she earned it that nickname, she was
4:41
just another college student and younger than
4:43
most alone in New York
4:45
City. So I would sit most days
4:47
in the parking Union Square, and I played
4:49
chess, and I kind of just watched people. Marie
4:52
Ellis wanted to connect with people in a huge,
4:54
unknown city, so she turned to something
4:56
she loved, ice cream shops. And
4:58
I would go on map Quest and I would start finding
5:01
places in the Bronx and in Brooklyn and Queen's
5:03
and these ice cream shops felt to me as the places
5:06
that were safe. They held accessible,
5:09
and my understanding of the city was by
5:11
way of ice cream shops. Mapping
5:13
the city in terms of the most delicious ice
5:15
cream helped Mary Ellis learn about
5:17
her new urban home, but it also brought
5:19
her something more important, real
5:22
human connection. Everyone's happy and ice cream
5:24
shops people aren't depressed, and ice cream
5:26
was able to just for me, like, undress
5:28
my social anxieties and put me in a place
5:31
where I feel like I can converse and be my best
5:33
social self. Mary Ellis
5:36
Is foy into New York ice cream shops
5:38
made her realize how powerful shared
5:40
experiences can be. Doing
5:42
something with other people, it
5:45
just makes us feel good. People
5:47
share experiences with other people all the time
5:49
in their daily life. This is Cornell University
5:51
researcher Erica Boothby. When you
5:54
watch a movie with somebody or a TV
5:56
show, or if you are
5:59
at a concert, or even just in your house
6:01
and you have the radio on, or you're listening
6:03
to music or looking at
6:05
visual stimuli such as paintings
6:08
or photographs, things like that. Erica
6:10
is an expert on the psychology behind
6:13
all these tiny shared moments. People
6:15
are naturally drawn to share experiences
6:17
in this way. I think you know, even if
6:19
you look at infants, you
6:21
know under a year old are
6:23
already trying to basically
6:26
co opt their carriver's gaze
6:29
and share moments with them. If
6:31
you have a young child, or have ever hung out
6:33
with one, you probably know this phenomenon.
6:35
Well, mommy, look, mommy,
6:38
mommy, come on, look. What's
6:40
amazing is that babies don't need to be taught
6:43
to do this. Research shows that our
6:45
human motivation to share is an instinct,
6:48
one that kicks in automatically during
6:50
the first year of life. In one study,
6:53
psychologist Mike Thomasello and his colleagues
6:55
brought parents and young toddlers into the lab
6:57
and staged weird events, like having
6:59
a strange looking puppet pop out of a
7:01
wall unexpectedly. The kids
7:03
notice the puppet naturally, but the parents
7:06
pretended not to see it, and so
7:08
the kids did what they'd normally do. They
7:10
pointed at the weird thing. But what
7:12
were they trying to achieve? Did
7:14
they just want their parents to see the puppet or
7:17
did they want to share the experience to
7:20
see it at the same time together.
7:23
To test this, thomas Ella varied
7:25
how parents reacted. Some parents
7:27
looked both at the child and what they pointed
7:29
at, but other parents only
7:31
looked at the objects they did what
7:34
the kids were asking. They looked, but
7:36
they didn't really share the experience with their
7:38
child. What happened Thomas
7:40
Ella found that babies whose parents didn't
7:42
share stopped pointing over time.
7:45
Getting the parents to look wasn't the objective.
7:48
It was about the act of sharing. I
7:50
think that we go through life
7:52
doing this, and it's something we may not be
7:54
thinking about all the time, but it's something
7:57
that is playing an underlying
8:00
role in how we situate
8:02
ourselves with others and how we go about all of
8:04
our daily life. The fact that we're
8:07
so sensitive to that is something that really
8:09
sets us a part as a species. Erica
8:11
became interested in why I shared experience
8:14
is so powerful? What are we getting
8:16
out of it? She hypothesized that
8:18
sharing an event with someone else might
8:20
change the way we ourselves experience
8:22
that event, even if we don't realize
8:25
it. You're just simply attending to the same
8:27
thing at the same time as this person, and just
8:29
knowing that their mind is also full
8:32
of the same contents as your mind changes
8:34
that experience for you both. Erica
8:36
devised a cool way to test this new idea
8:38
with a chocolate tasting. So we had
8:41
people come in. They sat
8:43
down at a table side by side with another person
8:45
who actually happened to be a Confederate
8:47
who was working for us. We
8:50
told people that they were going to be experiencing
8:52
several different kinds of experiences.
8:54
We rigged it so that we could
8:56
assign people to share
8:59
an experience or not share an experience.
9:02
They were either both tasting chocolate
9:04
at the same time, or the
9:06
participant was tasting chocolate while
9:08
we had the confederate instead do something
9:11
else. So the Confederate, for example, looked
9:13
at some paintings while the participant ate
9:15
chocolate, and then we had them evaluate these
9:18
chocolates. We had them report how
9:20
much they liked the chocolate, how flavorful it tasted.
9:23
People thought they were trying different kinds of chocolates,
9:25
but they were actually identical. This way,
9:27
we could tell if they raided the chocolates differently,
9:30
if they experienced them differently, if they thought
9:32
that one tasted better than the other, for example,
9:35
that it had to be because of whether the experience
9:37
was shared or not. The only thing Erica
9:39
varied was whether subjects tasted the chocolate
9:42
at the same time as another person or not, it
9:44
shouldn't have mattered, but in the end
9:46
it did a lot. So
9:48
what we found is that when
9:51
people tasted a pleasant chocolate simultaneously
9:53
with somebody else, they liked
9:55
that chocolate more and thought it tasted more
9:57
flavorful than when they ate that same chocolate
10:00
while the other person was doing something different instead.
10:02
And what you're not realizing is that what
10:04
the other person sitting next to you happens to
10:07
be doing is affecting your own experience
10:09
of the chocolate. It actually is tasting
10:12
different to you when the other person
10:14
happens to also be tasting it versus
10:16
not, and you just aren't at all aware of that.
10:19
Then Erica did another experiment. She
10:21
was the same setup as before, but this time
10:24
people tasted yucky, unsweetened
10:26
baking chocolates. What happened, Sharing
10:29
the experience made it worse. A
10:31
bad chocolate tastes more awful when
10:34
someone else is tasting it too. What
10:36
this tells us is that experiences
10:39
aren't necessarily always enhanced or improved
10:41
when you're experiencing them together with somebody else.
10:44
They're actually amplified.
10:46
They get more intense. Researchers
10:48
have found similar effects with other kinds
10:50
of sensations. Scientist at McGill
10:52
University had subjects stick their hand
10:55
in super cold water, which hurts a ton,
10:57
but the cold hurts even worse if
11:00
a second subject was standing there going
11:02
through the same event at the same time.
11:04
So misery doesn't really love company? Is
11:06
that what this work is suggested? One
11:09
sense? That's true, these negative
11:11
experiences get more intense
11:13
when they're shared, but that might actually
11:16
not be all
11:18
that bad because it could actually help
11:20
to serve a function of bonding people together.
11:23
Feeling more pain when someone else is hurting
11:25
isn't the best experience at the time, but
11:28
it might allow us to empathize with that other
11:30
person, to bond in the face
11:32
of a shared trauma. That's kind of the
11:34
other interesting side of shared
11:37
experiences. What is it doing to our
11:39
interpersonal relationships? But
11:42
what about experiences we can't ever
11:44
share. Some amazing event
11:46
like having the chance to travel to space alone
11:49
or getting to sample some super expensive
11:51
but really rare food. Does
11:53
the uniqueness of an experience make it
11:55
feel worse? Erica
11:57
told me about a study by another Coronell
11:59
researcher, Gus Cooney, who also happens
12:02
to be her partner. He
12:04
set up a study where a bunch of people came
12:06
to the lab to have a relatively orinary
12:09
experience. They got to watch a movie.
12:12
One of the subjects, however, got picked
12:14
to have an extraordinary experience. He
12:16
got to watch a really special viral
12:19
video involving a magician doing incredible
12:21
tricks. Gus had subjects predict
12:24
which type of event they'd enjoy more, the
12:26
extraordinary one or the boring one. People
12:29
thought the extraordinary movie would make them happier,
12:32
but what happened when subjects actually experienced
12:34
the different events. The boring events
12:36
were fine, but the extraordinary events
12:38
experienced alone made people feel
12:41
kind of isolated. They even felt
12:43
a little guilty. That could have been an awesome
12:45
experience when they read it really highly. But
12:48
then it has this other social cost of well,
12:50
they haven't shared this with other people. Other people can't relate,
12:52
they can't really talk about it. They feel like they're bragging, right.
12:55
They just have difficulty expressing that to
12:57
other people, and so that
12:59
detracts from the social bonding potential
13:01
that there is there, And that might
13:03
be one of the reasons that so many of us have
13:05
that Fox Talbot urge. When we experienced
13:08
something incredible, we want other people
13:10
to experience it too. We want to
13:12
share all the awesome moments that we're not
13:14
able to share at the time. That's
13:17
why there's so many vacation posts with
13:19
hashtag OMG, hashtag incredible,
13:22
hashtag yacht, and so on. Erica
13:25
says these findings have changed her. They've
13:28
made her more conscious of how her own behavior
13:30
affects other people. It's
13:32
even changed her family life, like how
13:34
she and Gus share experiences together
13:37
as a couple. For watching TV at night
13:40
and I'm distracted looking at something
13:42
else, right, maybe I'm on my phone, I'm responding to
13:44
a text or whatever. I realize
13:46
now that that is actually going to affect my
13:48
partner's experience of the show we're watching and
13:51
cause him to pay less attention
13:53
to it. I'm just more aware of this constant
13:56
interpersonal dynamic where we're affecting one
13:58
another in all kinds of ways. Just even
14:00
being aware of it makes life a little more interesting.
14:03
I love Eric's work because it shows the
14:05
power of sharing, how it intensifies
14:08
our lives. It makes the good
14:10
things better, and even though it makes
14:12
the bad things a little worse, they're more bearable
14:15
since someone is by our side. Experiencing
14:18
stuff together can be a powerful tool
14:21
for shaping our happiness. This
14:23
same insight led mary Alice Bun,
14:26
the woman we met earlier, to develop
14:28
a million dollar new concept. There's
14:31
just this line down the street. I was like, Wow,
14:33
what are they waiting for it? And lo and behold there's an ice cream
14:35
shop. And that was kind of the moment where it
14:37
was like, I need to start building places in the
14:39
world that people actually want to be
14:41
in and spend time with, and places
14:43
where people can come together. How do I
14:45
build something that people just want to go to? The
14:48
Happiness Lab will be right back. I
14:56
would walk around the city and the
14:58
spaces around me just weren't offering
15:01
or afforded me a place that I really wanted to go.
15:03
Even after finding rich social connections
15:06
sharing a cone in those New York ice cream shops,
15:08
may Ellis was searching for something more. Where
15:11
do people Where are my peers, where are they
15:13
spending their time, and what is actually filling them
15:15
up? Mary Ellis realized that
15:17
the modern world doesn't give her generation
15:19
many opportunities to share events together.
15:22
My peer groups weren't going to church my
15:24
peer groups weren't going to other community
15:27
focused spaces. I was like, how do
15:29
I build something that people just want to go to.
15:32
What could possibly bring people together? Ice
15:35
cream? Ice Cream is made to be shared.
15:38
And this was the realization that led Mary
15:40
Ellis to develop a completely new kind
15:42
of venue for people to gather together,
15:45
one that gave her a rather unconventional
15:47
job title. I am the founder and CEO
15:49
of the Museum of ice Cream. Just in
15:52
case you're not lucky enough to already
15:54
be familiar with the Museum of ice Cream.
15:56
I asked Mary Ellis to explain what it was. It
15:59
wasn't easy. Great question. At Museum
16:01
of ice Cream, we have one goal mission and that
16:03
is to bring people outside together
16:06
under one single piece, which is ice
16:08
cream. Visitor enters a Museum of ice Cream.
16:11
They're going to go through a series of journeys and stories,
16:13
all celebrating the acts of ice cream. And
16:16
so there's a lot of both world building
16:18
and story building that is built into the
16:21
experience, and of course you get
16:23
to eat a bunch of my favorite food, which is ice
16:25
cream. It sounds really interesting,
16:27
but despite Mary Ellis's best efforts,
16:30
I was still confused about what exactly
16:32
the Museum of ice Cream is. So
16:34
I decided to go check it out in person with
16:37
my friend from college, Sandy Stringfellow.
16:40
We headed to a pop up location in San Francisco.
16:42
Together. We have just entered
16:44
the Museum of ice Cream. First thing,
16:47
it's not actually a museum. It's
16:50
kind of like a pepto bismol has exploded
16:52
in this building and like covered all surfaces
16:55
with this incredibly bright
16:57
pink color. And I'm really into the
16:59
sprinkles up there. The neon life, you are
17:01
about to answer a completely new world, not
17:04
the world you're used to, not the one you grew up in, something
17:07
different. Okay. That became pretty
17:09
clear when we had to enter the first exhibit
17:11
by jumping into a huge fusia
17:13
hole in the wall, one that led to a
17:16
pink plastic slide winding two
17:18
stories down. So if
17:20
you take O, you
17:22
have gone to yell scoop, scoop when you reach
17:24
the bottom. Okay, scoop, scoop, scool, scoop,
17:27
let's do it. Okay, all right, let's go first. I
17:29
was the host, which meant I had to
17:31
go first. Scoop
17:33
scoop, All right, you
17:39
can do it. Okay, Jesus,
17:46
all right, but
17:49
screaming Scoop scoop while sliding down
17:51
a huge pink slide was nothing
17:53
compared to the rest of the museum. Sandy
17:55
and I spent an entire hour taking
17:57
in a completely surreal sensory experience.
18:00
There was a fifties diner that served French
18:02
fries and ketchup made of ice cream, an
18:05
entire room filled with pink refrigerator
18:07
magnets where you could write your a
18:10
stable filled with life size glittery
18:12
unicorns. Each room was
18:14
more over the top than the last. We're
18:17
now in a room filled with animal
18:21
cracker carousels
18:24
that people can ride
18:27
a Sandy,
18:31
how does it feel to be on a large pink animal cracker?
18:36
And then there's the piece to resistance,
18:38
a four foot deep swimming pool filled
18:41
with rainbow sprinkles. Ideas
18:48
like these are why Mary Ellis is constantly
18:51
compared to Walt Disney. She's designing
18:53
incredible, fantasy filled spaces
18:56
for the next generation. But unlike
18:58
Disneyland, the Museum of ice Cream didn't
19:00
start out with hundreds of staff members and a
19:02
huge team of designers. In the beginning,
19:05
it was really a two person labor of love. For
19:07
Mary Ellis and her co founder Manish
19:09
Vora. I built the pool with my two
19:11
hands. I painted every wall, I worked
19:14
the door. Miniche and I were serving
19:16
ice cream and it was twenty two hours
19:18
a day, seven days a week. Their
19:20
first New York City museum sold out instantly
19:23
for months. Then Mary Ellis started
19:25
making similar museums in other cities.
19:27
Her creation has now been visited by
19:29
millions of people around the world.
19:32
It's also become a darling of celebrities
19:35
and Instagram influencers. I
19:37
saw Beyonce's feed and she posted like nine
19:39
posts and that was like, I mean,
19:41
it's Queen Bee, It's Beyonce. That was
19:44
a big deal. But the product, if you'll call
19:46
it, that has selled itself. We've had I don't know, almost
19:48
two million people and they've all swam through these pools
19:51
of sprinkles, which sounds sounds
19:53
ridiculous, but it brings so much joy and
19:56
it takes people out of a place of you
19:58
know, we're also serious, and it brings them to a place
20:00
where you just have to you have to
20:02
have fun. But it's also a
20:04
place where people get to be social,
20:07
to connect with others. The everything
20:09
Mary Ellis was missing when she first moved
20:11
to the city. And so what happens a Zaou's
20:14
interactions start to become more and more easy
20:17
or comfortable is people start to open
20:19
up and they leave with an understanding of other people.
20:21
And that's when the connections start to happen. It really starts to
20:23
happen outside of our doors. I couldn't tell
20:25
you how many people leave and go grab a drink
20:27
together, just as a response to them talking
20:30
about that they both love vanilla ice cream.
20:32
Sandy and I saw this firsthand during our visit.
20:35
We chatted for a while with a local ten year old
20:37
birthday girl and her mom, as well as a group
20:39
of dressed to the nine twenty some things who had traveled
20:41
all the way from North Carolina to celebrate
20:44
their college graduation. It's
20:46
the social aspect of the museum experience
20:48
that has made Mary Ellis most proud, the way
20:50
people from all walks of life get to share
20:52
this surreal, ice cream filled experience
20:55
together. One of the best
20:57
parts of her job is eavesdropping
20:59
on these tiny new encounters people have sharing
21:02
her incredible space. There was an
21:04
older fellow and there was a mom and a son, and
21:07
they were talking about how they all love chocolate chip ice and
21:09
then they continue to talk, and then they both couldn't do
21:11
to talk that they both live on fifty seventh Street,
21:14
and in any other circumstance,
21:16
I couldn't imagine these, you know, this
21:18
mom and his son and this older gentleman coming
21:21
together and having conversation. We were able to
21:23
like start to break down these barriers. And
21:25
I think they continued on and they took the sun Way
21:27
back uptown together, and it was this beautiful moment.
21:29
And I was like, why don't we have more of these moments?
21:32
Why aren't we able to break down? And the answer
21:35
is because no one's getting us the opportunity
21:37
to get off our phones or like to look up,
21:40
ah, yes, our phones. Even
21:42
back when she was a sixteen year old of visiting ice
21:45
cream shops, Mary Ellis noticed that
21:47
phones made it harder for people to actually
21:49
connect with one another. It was one of the
21:51
reasons she tried to make the Museum of ice Cream
21:54
so over the top for me or
21:56
our mission is how do we build the world
21:58
that is so compelling that it outshines
22:01
the world that we're able to live within within
22:03
our devices. You need to build something
22:06
that visually stimulates you
22:08
know, I need to go see this because it looks so
22:10
fantastic. The problem, though,
22:13
is that when you build something that fantastic,
22:15
something as incredibly cool looking and crazy
22:18
as the Museum of ice Cream, people
22:20
don't just want to share it with the people who happen
22:22
to be around them at the time. People
22:25
get that old foxtailberge, they
22:28
also want to hold on to that experience to
22:30
share it with other people after the fact,
22:32
which means phones,
22:35
lots of phones. It's a double edged
22:37
sword. That was what hit me
22:39
most while I was at the museum. Every
22:42
single person in the museum had their phone
22:44
out, including me and Sandy. Sandy
22:48
and I left with so many ridiculous
22:50
photos. Picks of us riding strange
22:52
fictional animals, posing with our thumbs
22:54
up in a tiny room filled with glittery mirrors,
22:57
Photos of us buried up to the neck in sprinkles.
22:59
But all those photos meant I was paying
23:02
more attention to the small window in my phone
23:04
than to the actual lived experience,
23:07
the one I was supposed to be sharing with sand who
23:09
I hadn't seen in months, the one Mary
23:12
Ellis wanted me to be sharing with, the
23:14
other patrons too. The tragic
23:16
irony is that the very human urge to
23:18
capture and share was causing people
23:20
to miss the best aspect of the Museum
23:23
of ice Cream experience, the social
23:25
part. But there was a second dark
23:27
side to all this photo taking at the Museum of ice
23:29
Cream. It made the place hard to navigate.
23:32
The most instagrammable spots were
23:34
often blocked by a big group of people standing
23:36
around and trying to get the perfect photo, taking
23:39
pics over and over again to get one that looked
23:42
just right. Sandy and I ended
23:44
up bypassing entire displays because
23:46
there were too many people posing nearby. It
23:49
was pretty frustrating, and I realized
23:52
that the frustration was a familiar
23:54
one because I didn't just have this experience
23:56
at the Museum of ice Cream. I've felt
23:58
the same thing at concerts I've been too recently, where
24:01
I couldn't see the band behind a sea of smartphone
24:03
lights, and at a national park
24:06
where I couldn't even get near a gorgeous waterfall
24:08
because too many people we're taking selfies.
24:11
It even happens at weddings and graduations.
24:14
Our obsession with capturing moments means
24:17
not just missing them. Ourselves, but
24:19
causing other people to miss them too.
24:22
Mary Ellis has a complicated relationship
24:24
with the fact that her creation is one of the
24:26
most instagrammed places in the world.
24:29
It's difficult because so much what you see are
24:31
these perfectly curated, edited
24:34
photographs that appear
24:37
on your feed. You're not going
24:39
to be able to understand or translate the feeling,
24:42
the emotion, the experience far surpasses
24:44
the things that you can capture on a you
24:47
know, a small square. She stall
24:49
her staff members all kinds of techniques for
24:52
getting people to put their phones down, but
24:54
as I learned in the museum, they don't
24:56
always work. Is it frustrating to see how many
24:58
people are like just looking at their phones a whole time. We
25:00
try to engage with the guests who come through.
25:02
We have like little games obviously if you want you to
25:04
interact into space. But
25:09
you know, when
25:11
I first heard about Fox Talbot's story, the
25:14
one I started this episode with, I
25:16
thought about it from his perspective, how
25:18
he was one of the first in human history to
25:20
satisfy that urge to document and
25:22
share. But as I did more research about
25:24
the science of sharing for this episode, I
25:27
started to think about the Fox Talbot tale from
25:29
a different perspective, that of
25:32
Missus Fox Talbot. Imagine
25:34
arriving at the most beautiful lake in the world,
25:37
a young newlywed hoping for a
25:39
bit of romance with your overworked husband.
25:41
Imagine how annoying it must have been
25:44
to watch him spend hours on his damn camera
25:46
Lucida trying to get the perfect sketch.
25:50
Missus Fox Talbot was perhaps the first
25:52
of thousands upon thousands of spouses
25:55
to watch their partners stare at their own
25:57
honeymoon through a camera. Len's She
25:59
was probably one of the first to feel that special
26:02
frustration you experience when someone
26:04
you care about is missing the opportunity
26:07
to actually share a moment with you because
26:09
they're so worried about being able
26:11
to capture it. When we're
26:13
about to take a bite of our food, or we're saying
26:16
something really deep and the person
26:19
takes out their phone to capture
26:21
a photo of the food before we eat
26:23
it, those things can be disruptive,
26:25
and they can decrease enjoyment
26:28
of our experience. The
26:30
Happiness Lab will be back in a second. There's
26:40
an urge. We all have an urge to capture
26:43
special moments I'm talking with Alex
26:45
Barrish, a professor at NYU. Alex
26:48
is an expert on how photography affects
26:50
our well being. I decided
26:52
to meet with her to get to the bottom of all this sharing.
26:55
Is it helping us or hurting us? But we
26:57
also have that intuition
27:00
that when we do that, we're taking
27:02
something away from the other individual
27:04
in the interaction. Alex got
27:06
interested in the topic while she was pursuing a pH
27:09
abroad. She was taking a lot
27:11
of pictures while exploring her new home.
27:13
It was really beneficial in
27:16
some ways because I was taking
27:18
in more aspects of the environment or noticing
27:20
things that I might not otherwise have noticed
27:22
because I was capturing these
27:24
aspects with a camera. But
27:27
the other side of the equation was that I was
27:29
sometimes feeling like the camera took
27:31
me out of an experience, that I was focusing
27:34
too much on getting the perfect photo.
27:37
Alex started looking into the empirical work
27:39
on how phototaking affects our experience
27:41
of an event. Does taking photos
27:43
make us feel better? Does it help our memory
27:45
for the event. Despite the ubiquity
27:48
of phototaking in our daily lives, surprisingly
27:51
little scientific work had actually addressed
27:53
any of this. So Alex decided
27:55
to study these questions. Starting with memory,
27:58
She recruited a group of subjects to take
28:00
part in a real world, photo worthy experience.
28:03
We had them go through the Etruscan exhibit
28:06
inside the Pen Museum in Philadelphia.
28:10
So they are going through, they're looking at the
28:12
artifacts or listening to their audio guide,
28:15
just like they would if they were visiting a museum
28:17
on their own. What she varied was
28:20
whether or not her subjects were able to take photos.
28:22
Half of the subjects could have their phones with them
28:25
and we're told to take photos as they normally
28:27
would, but the others were told
28:29
to leave their phones at the main desk at
28:32
the end of the exhibit. She gave subjects in
28:34
both groups a surprise memory test.
28:37
Which artifacts had they seen? Could they
28:39
remember all the subtle details. The
28:41
big question was which group did better, the
28:44
folks taking the photos or the ones who
28:46
didn't. The answer is it
28:48
depends. The phototaking condition
28:51
actually does better on the visual
28:54
memory test. They remember
28:56
more of the visual aspects of the experience
28:58
in the museum, the artifacts that
29:01
they saw inside the cases,
29:03
but that is not without a cost.
29:06
And when they are attending
29:08
more to those visual aspects of the museum.
29:12
They weren't able to focus as much on what
29:14
the audio guide was telling them.
29:16
You see that phototaking has a positive
29:19
effect on one aspect and a negative
29:21
effect on the other, and that, of
29:23
course, whether that's good or bad depends
29:26
on your goals as a consumer.
29:29
Alex has now looked at this memory question in a
29:31
bunch of ways, from trips to museums,
29:34
to bus tours to virtual safari's
29:36
taken on an experimental computer screen. She
29:39
finds the same thing time and again. If
29:42
your goal is to really see all the visual
29:44
aspects of a scene, then taking photos
29:47
is a really good way to boost your memory. But
29:49
if you want to remember something that's not visual,
29:51
what you heard on the audio tour, or
29:53
that joke your friend said, what the
29:56
amazing neal tasted like, then
29:58
taking photos is a hindrance. You
30:01
don't have the cognitive bandwidth to pay attention
30:03
to all that other stuff, which means
30:05
you don't remember. It makes
30:07
sense, well about our enjoyment
30:10
of the experience. Does taking photos
30:12
make us happier? This
30:14
time the results were less nuanced. People
30:17
in the photo condition they showed significantly
30:20
more enjoyment. You
30:22
imagine going on a bus tour. If you're
30:24
just sort of taking in the sights, that's
30:27
definitely enjoyable. But if you're capturing
30:30
photos, you're noticing new things,
30:32
You're more immersed, and it can make you
30:35
enjoy and experience more. Taking
30:37
photos makes us pay attention, and that
30:39
simple act noticing the details,
30:42
attending to what the experience feels like. That
30:44
can draw us into an experience which
30:46
feels good, but only for
30:48
the visual details, which means
30:51
we have to be careful not to miss all the
30:53
non visual good stuff. What our partners
30:55
said at dinner, what the hot fudge Sunday tasted
30:58
like, what the concert guitar solo sounded
31:00
like. Our enjoyment of the non
31:02
visual stuff doesn't necessarily
31:04
increase when taking photos. But
31:07
Alex discovered a second, even bigger
31:09
caveat when doing this research, because
31:12
phototaking doesn't always draw us
31:14
into the visual aspects of an experience. It
31:17
depends on what those photos are for. People
31:20
take photos for many different
31:22
reasons, and one of those
31:24
is to take photos for yourself
31:27
so that you can remember and kind
31:29
of revisit those experiences
31:31
and photos in the future. And the other, of
31:33
course, as we all know, is to take photos
31:36
so that we can share them with others
31:39
to post on our social media accounts.
31:41
Ah. Yes, that old fox talbot
31:43
urge the reason thousands of photos
31:46
are shared every second on Instagram.
31:49
What effect does that sharing urge have on
31:51
our enjoyment? To test this scientifically,
31:54
Alex varied why people took photos
31:57
for keepsake or to put on social
31:59
media. We actually showed that
32:01
the benefits that you get from capturing
32:04
photos are actually diminished
32:07
or undermined when you take photos to share.
32:09
That takes us out of the moment and actually
32:12
ultimately decreases how much
32:15
we get out of the experience in terms of our
32:17
enjoyment if we get obsessed
32:19
with it, if we were thinking about how to
32:21
get the perfect shot to show somebody
32:23
else an impression, manage, and to
32:25
curate or identity online, that's
32:27
where the costs come into play. And that must be
32:29
really tricky because it seems like a lot of our photographing
32:32
right now is to share. I mean to the
32:34
point that people don't just take a photo, they
32:37
photoshop it and you know,
32:39
cut it and edit it after the fact. Like
32:41
the sharing process is not new, but
32:44
what is definitely new is that that's
32:46
active in our minds while we go through
32:48
the experience. Every time
32:50
we take a photo with the intent to share it,
32:53
we lose the positive effects of capturing
32:55
the moment. Every time we get in a oh
32:57
this will be fun to post a mindset, we
33:00
stop paying attention to the right stuff. We're
33:02
thinking about how to get the perfect photo, not
33:05
what the moment feels like, and
33:07
that fox talbot urge in the moment. It's
33:09
an attentional buzzkill, and our
33:11
enjoyment takes a hit. I
33:14
find these scientific findings so ironic
33:17
because the sharing part is good, it intensifies
33:20
the experience, and the taking photos part
33:22
is good. It makes us pay more attention. But
33:24
as soon as we put sharing and the photos
33:27
together, all those positive effects
33:29
go away. Seriously, the way
33:31
our mind works can be so annoying. Sometimes
33:37
Alex who's a business school professor, realizes
33:39
it's getting harder and harder to avoid thinking
33:42
about sharing. Companies are
33:44
pushing us to share all the time now
33:46
they post hashtags on
33:49
their menus. Of course, that has
33:51
a lot of advantages in terms of
33:53
free advertising and word of mouth, but I
33:56
show in this work that there's
33:58
a cost that it's actually
34:00
going to also undermine
34:03
consumers enjoyment if they're really
34:05
thinking a lot during the experience
34:07
about capturing that best photo
34:10
so that they can post it and share it later
34:12
on. Alex's comment made me
34:14
think back to my conversation with Mary Ellis
34:17
bun that double edged sword. She
34:19
mentioned the complicated relationship
34:21
she has with how Instagram the Museum
34:23
of ice Cream has become. Mary
34:26
Ellis knows all those celebrity tweets are
34:28
great for business, but they can also
34:30
ruin her patron's enjoyment of the space,
34:33
and that's why she's now trying something
34:35
radical. She's explicitly redesigning
34:38
the Museum of ice Cream in an effort to
34:40
end all the Instagram posts. She's
34:42
now trying all kinds of new techniques to
34:44
get people to put their phones down, like
34:47
exhibits with hands free eating, so if
34:49
you have no hands to eat, you also have no hands
34:51
to photograph. And she's rearranged the flow
34:53
of experiences inside the museum.
34:56
Previously we ended with the sprinkle pool because
34:58
as oftentimes the most desired
35:00
capture moment, and then by reversing
35:02
it, what happened is that all the anticipation
35:05
and angst to go and capture that photo. Now
35:07
that it happened at the beginning, becomes removed.
35:10
They weren't so involved at having take the photo they
35:12
had already taken it that they could really enjoy the experience.
35:15
Finally, she's beta testing a new idea
35:17
she's especially excited about. The
35:19
first thing that came out of everyone's mouth was it was the best
35:22
experience we've had to date. What was
35:24
that best ever experience? Mary
35:26
Ellis took a page out of Alex Barrish's studies.
35:29
She didn't let her patrons have their phones at
35:31
all. People are able to come for free,
35:34
and I think he asks them to turn in our
35:36
cell phones at the beginning. And the reason
35:38
why it was most successful
35:40
in our minds is there so many details that we
35:43
think about that you're gonna miss.
35:45
It's like, you know, to really think about all the taste and the
35:47
notes and whatnot. But if you're so consumed
35:50
in capturing that those things all go away.
35:52
And they didn't have that clutch of a
35:54
phone to guide them through the experience. So
35:57
what's the takeaway from this episode? Our
35:59
urge to share is an instinct one
36:02
that brings us a lot of joy, but it
36:04
can lead us astray in the modern world.
36:07
Science shows that sharing experience is
36:09
good for our happiness. All the wonderful
36:11
things in life, yummy food, a nice
36:13
view, the warm sunshine, they're
36:16
even more awesome in the company of another
36:18
human being, and it's a two
36:20
way street. Your presence will
36:22
also make other people's moments richer.
36:25
Documenting those awesome moments is also
36:28
good for our happiness. You'll look
36:30
at that scenic vista or that cool museum
36:32
object a bit deeper if you have a camera
36:34
in your hand. Like sharing in the moment,
36:37
photo taking also makes our lives richer.
36:40
But when we put the two urges together, when
36:42
we start thinking about sharing that sunset
36:45
while we're looking at it, when we focus
36:47
on who we'll see our dessert pick when we posted,
36:49
our minds get pulled away. We get
36:52
obsessed with the tiny image in the camera, not
36:54
the moment. So
36:57
to become happier, we need to fight that Instagram
37:00
urge. But that doesn't mean you shouldn't get out
37:02
there and share. We should be sharing the
37:04
wealth of life, but in the moment with
37:06
a live person, If at all possible, get
37:09
out there. Any lunch with a friend not at
37:11
your desk, make the effort to go to the cinema
37:14
rather than watching Netflix alone. You
37:16
could even start up a podcast brunch club, and
37:19
if you do, maybe you could share the
37:21
Happiness Lab with me. Doctor
37:23
Laurie Santos. The
37:37
Happiness Lab is co written and produced by
37:39
Ryan Dilley. The show is mixed and mastered
37:42
by Evan Viola and edited by Julia
37:44
Barton, fact checking by Joseph Friedman,
37:47
and our original music was composed
37:49
by Zachary Silver. Special
37:51
thanks to Mao La Belle, Carl mcgliori,
37:54
Heather Faine, Maggie Taylor, Maya
37:57
Kanig, and Jacob Weisberg. The
37:59
Happiness Lab is brought to you by Pushkin Industries
38:01
and me, Doctor Laurie Santos.
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