In this episode I answer the following question sent to me by Pamela.

“Any interest in a show that highlights weekend/evening staff. The challenge I face is communication. If staff do not add thorough notes, email/call me, or otherwise give report, It really makes my job a struggle! Also, remembering we are part of team. I am blessed with a great team, but can see where this position could be undervalued. I personally love being weekend on call! It is like semi retirement. Feel free to reach out if this is of interest”

I also (politely) admonish the Monday - Friday staff on the importance of making sure we complete our charting timely so our on-call staff feel appreciated.

I review some strategies I have used at several companies to help improve communication between the day shift and on-call staff.

I talk about the end of day (EOD) email that goes out Monday - Friday where I work as well as the Stand Down call we do every Friday before the weekend staff takes the stage.

You can download a template of the EOD email from my website downloads HERE.

I finish the episode by spending some time empowering on-call nurses to believe in their ability to provide great hospice care in the absence of completed charting and medication lists.

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As always, don’t forget to call, text or email to leave feedback! I would love to hear from you!

816-834-9191
James@confessionsofahospicenurse.net
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