Episode Transcript
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0:00
This week , as I was scrolling through my
0:02
Facebook feed , I came across
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a comment by a seasoned estate
0:07
planning attorney who uses seminars
0:09
to feed his practice . Now
0:12
, you may be like this fellow , or
0:14
you may have been down that road and got a
0:16
little panicky over the high costs
0:18
of printing , mailing and advertising
0:21
to promote a successful
0:23
live seminar . Mailing
0:27
and advertising to promote a successful live seminar . So you know , it wasn't really the
0:29
fact that this guy was a seminar jockey that caught my attention . It was
0:31
his next statement , and
0:34
I quote I have found webinars
0:36
to be a dismal marketing strategy
0:39
, total waste of time and money
0:41
. If you've heard
0:43
or read this from your colleagues , let's
0:46
talk about why that is such a dangerous
0:49
, though popular , myth . Welcome
0:52
to this week's episode of the Marketing Lawcast
0:54
, where we dive into the strategies that
0:57
help your practice not just survive
0:59
but thrive . I'm your
1:01
host , jennifer Goddard , ceo of Integrity
1:03
Marketing Solutions . Today
1:05
I'm talking about a topic close to my heart
1:07
and crucial for the growth of any
1:10
estate planning or elder law firm mastering
1:13
digital marketing . Let's
1:15
get clear on one thing first Webinars
1:18
are one tool in your law
1:21
firm's digital marketing toolbox . They
1:23
are not the end-all and be-all of
1:25
digital marketing and of course they
1:28
come in lots of different flavors . Some
1:31
people do a live webinar every week
1:33
, use on-demand webinars . Some
1:36
webinars are entertaining and compelling
1:38
and some are dry
1:41
and boring . So
1:43
if someone tells you that webinars are a
1:45
dismal marketing strategy , I
1:48
encourage you to filter that statement
1:50
and read the subtext . What
1:53
this fellow is really saying is my
1:56
webinars didn't work well for me
1:58
, so I went back to what
2:00
I know , which is seminar marketing
2:03
, and of course seminar
2:05
marketing has been around for decades . My
2:07
first role as a marketer for an estate
2:10
planning law firm was focused
2:12
exclusively on seminar
2:14
marketing and that was back in 1995
2:17
. I understand
2:19
how powerful seminar marketing can be , how
2:22
powerful and even innovative it
2:24
was back in 1995 . We
2:27
just accepted the high costs of printing
2:29
, mailing and advertising
2:32
and the high risks of investing
2:34
in a seminar and the anxiety
2:36
of making sure we got a decent return
2:39
on that investment . We
2:42
just accepted the bargain shopping prospects
2:44
, the feast or famine lead flow
2:46
, because back
2:49
then there was no internet
2:51
. We were pioneers
2:54
back then , breaking away from that referral-only
2:57
strategy that locked most small
3:00
firms out of the best
3:02
estate planning referrals . It
3:04
was a good old boys club back then , with
3:06
the best clients snapped up by
3:09
long-standing players who wrote mostly
3:11
wills and raked in riches
3:13
from probate . Do you remember
3:16
those days ? We were
3:18
all considered mavericks for bringing
3:20
estate planning to the masses with
3:23
free live seminars
3:25
. In fact , I
3:27
remember being a little worried way
3:29
back then that the local
3:32
probate lawyer would file a bar complaint
3:34
against us . It was that
3:36
new , it was that unthinkable
3:38
, that disruptive . But
3:41
that was 30 years ago . Today
3:44
the internet breaks all those barriers
3:46
, letting us reach more people faster
3:49
and across more distance than
3:52
we ever could with a live event . Don't
3:55
get me wrong . I'm not saying that
3:57
you should never conduct a live seminar
3:59
, but consider
4:02
this I have a client
4:04
in St Louis who did and
4:06
still does live seminars
4:08
. It's very successful prominent law
4:11
firm . Chances are you know of
4:13
them . But a few
4:15
years ago he got curious
4:17
. He wondered if he could
4:19
be even more profitable if
4:22
he mastered online marketing
4:24
. So he came to us
4:26
and we worked with him and
4:28
his terrific staff to
4:31
redesign and optimize his
4:33
website . Then we
4:35
launched a webinar marketing campaign
4:38
. In less than one
4:40
year his first year with us his
4:42
revenue grew by 62%
4:45
. I'm going to
4:47
pause a moment to let that number sink in
4:49
. I'm going to pause a moment to let that number sink in . That's not
4:51
62% growth in a small
4:53
startup firm going from 10,000
4:55
to 16,000 . That
4:58
is a multiple seven-figure
5:00
law firm adding 62%
5:03
revenue growth in less than one year
5:05
. That's
5:08
without hiring more attorneys , that's not even hosting
5:11
more live seminars
5:13
and
5:20
it's not investing hundreds of thousands of dollars . It came
5:22
from redesigning and optimizing his website so it ranks well for high intent local
5:25
searches and converts visitors
5:27
into initial consultations
5:30
. And it came from
5:32
developing a single powerful
5:34
webinar and designing a
5:36
marketing campaign that gets people to
5:38
watch that webinar and book
5:40
a call afterward . Imagine
5:44
the leverage and
5:46
initial investment in building a system
5:48
a little fuel every month to
5:50
keep it running and it delivers
5:52
three to five qualified
5:54
leads on the daily . They
5:58
could stop doing their live
6:00
events altogether . Overall
6:04
revenue would probably drop but
6:06
the margin would go up . But
6:09
they don't have to quit doing live events
6:12
. They have a good
6:14
system for running them . Their
6:16
live events deliver good leads
6:18
and the firm is pretty well
6:20
known for their entertaining and in
6:23
fact both strategies work well
6:25
together . The
6:30
firm gains name recognition
6:32
from their webinar marketing and
6:34
that probably drives some registrations
6:37
for their live events and
6:39
if someone is curious about the live event
6:41
they may pop in and watch the webinar
6:44
first . You see , relying
6:46
exclusively on referrals
6:49
or live workshops is
6:52
like looking at a bustling marketplace
6:54
from the sidelines . Yes
6:56
, these methods have their advantages Referrals
7:00
come from trusted sources and
7:02
workshops allow for that face-to-face
7:04
interaction but they
7:06
also have their limitations . Referrals
7:09
aren't scalable and referral
7:11
sources can be fickle , and
7:14
workshops can be costly
7:16
and sometimes they can attract clients
7:18
that may not fully align
7:20
with your firm's target demographic
7:22
. When I see
7:24
comments like the one from that fellow who
7:26
claimed that webinars are a dismal
7:28
way to market , I think it's so important
7:31
to set the record straight . Digital
7:33
marketing isn't just about throwing a strategy
7:36
at the wall and hoping it sticks . It's
7:38
about a sophisticated , comprehensive
7:41
approach to your law firm marketing
7:43
. Take SEO
7:45
, content creation , paid
7:48
advertising and your online
7:50
presence , for instance . These
7:53
aren't just buzzwords , they're tools
7:55
. Tools that , if used correctly
7:57
, can build a robust digital
8:00
presence that attracts and
8:02
retains clients . Attorneys
8:05
have problems and challenges and disappointments
8:08
when these tools are used
8:10
without a deep understanding
8:12
or a strategic framework
8:15
. I'm sure you can
8:17
relate to this scenario because it happens in
8:19
your law firm . Every time a prospect
8:21
calls up and asks how much do you
8:23
charge ? How much do you charge for a trust , you
8:26
cringe right , because
8:29
you know you need way more information
8:31
to decide whether this person even needs
8:33
a will or a trust , and
8:35
what the best strategy would be to achieve
8:38
their goals , which they
8:40
haven't even shared those with you yet
8:42
. It's the same thing
8:44
in digital marketing . Attorney
8:46
calls up and asks how much we charge
8:48
to do SEO or
8:51
run Google ads and
8:53
yes , there are plenty of agencies out there just
8:56
ready to take your money , promising
8:58
the moon and delivering nothing but
9:00
a handful of dust . They do
9:02
your SEO for $499
9:05
a month or they will run your ads
9:07
for free , just taking a percentage
9:10
of your ad spend . That's
9:13
not how we operate at Integrity Marketing Solutions
9:15
. When an attorney approaches
9:17
us wanting to dive headfirst
9:20
into any particular marketing strategy
9:22
whether it's webinars , seo
9:25
or paid advertising we
9:27
know that's just the beginning of our
9:29
conversation . We
9:31
use that question as the opening
9:34
to get to know more about
9:36
your firm's overall marketing strategy
9:38
, your budget , your staff
9:40
capabilities and
9:42
your expectations . We
9:45
won't just launch a certain strategy because that's
9:47
what you ask for . We want
9:49
any and every strategy to be fully
9:51
integrated into your broader marketing
9:54
ecosystem and in complete
9:56
alignment with your goals
9:58
, just like you wouldn't draft
10:01
a will without first assessing if it's
10:03
the right tool for your client . We
10:06
don't recommend strategies without ensuring
10:08
they fit your firm's needs . Digital
10:12
marketing is not a one-size-fits-all
10:14
solution . It's a tailored suit
10:16
designed to fit your firm
10:18
perfectly . So
10:21
let's shift the narrative . Embrace
10:24
digital marketing as your ally in
10:27
leveraging your time and your budget
10:29
, reaching and serving more
10:31
clients better , and
10:33
scaling your revenue without
10:36
working yourself to death . Remember
10:38
, the landscape of estate planning and elder law
10:40
is evolving , and so should
10:43
our approaches to reaching and helping clients
10:45
. Thanks for tuning into
10:47
the Marketing Lawcast . I'm Jennifer Goddard
10:49
and I look forward to navigating this digital
10:52
marketing journey with you . If
10:54
you're ready to really master online
10:57
marketing and reap the benefits
10:59
for yourself and your clients , let's
11:01
talk . You can schedule a free
11:03
call on my website at
11:06
wwwimsrockscom
11:10
.
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