We sat down with Karen Guile, Grants Administration Manager at Health Forward Foundation, to talk about the Foundation’s journey from knowing they needed a new GMS solution, through the selection process, and into a difficult implementation. 

We discussed: 

• The triggers for needing to move to a new GMS: cloud-based solutions, sunsetting systems, wanting more out of the technology. Understanding that the need to move is never “just about a database.” 
• The importance of internal alignment when making big technology decisions. 
• The often rocky path from selection through to implementation and adoption. 

Note: there are some minor issues with the audio quality in this episode—our apologies! We’re still learning how to get the best sound for our listeners. This conversation is definitely too good to skip, so we did our best to edit around some of the glitches. 

Learn more at healthforward.org