On this episode of #ThePlaybook, Rina Hurst, Chief Business Officer at Shipt, chats about:

[4:52] - Why your company should be representative of the communities that you serve

[6:55] - How personalization creates an even better connection between you and your customers

[11:09] - The “smartest move” that Shipt has ever made and how it’s impacted the business since 

[13:00] - How Shipt’s 3 Ring Strategy helps to guide their expansion

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