Ban the Banhammer - Episode 28 Scott and Randy discuss the (mis)use of the various forms of the "ban" tool, and provide alternative techniques. Show Links It's Almost Impossible to Rehabilitate an Online Troll, Steve Brock Director of Modera

Episode 27 - Responsibility.com

Oct 17th, 2016 12m 43s

Responsibility.com - Episode 27 Social Responsibility and Social Platform Providers Description Marc, Scott, and Randy talk about recent changes at social platform companies as they wrestle with the ethics of their customers causing conflic

Why Comments Suck

Sep 23rd, 2016 21m 31s

Why Comments Suck - Episode 26 Scott and Randy tear into the history and problems of comments on "news" sites, and identify the most overlooked problem. They then talk about current and future solutions (well, other than just giving up an shutt

Amplifying Influencers

Feb 8th, 2016 19m 13s

Amplifying Influencers - Episode 25Who is the mayor of your topic?DescriptionPart 4 of our Social Network Analysis Series. In this episiode, Marc details how seeking out specific influential people, or mayors, in your topic areas can lead to

Two Recipies for Stone Soup

Dec 31st, 2015 10m 37s

Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] - Episode 24I'm Randy Farmer, and this is another episode from the vault...This time: Two Recipes for Stone Soup [A Fable of Pre-Funding Startups]This is group reading of a post fr

Quantifying Empathy

Nov 24th, 2015 19m 50s

Quantifying Empathy - Episode 23Twitter Hearts and Facebook ReactionsTL;DR - You KNOW Marc, Randy, and Scott couldn't let Twitter messing with Favorites and Facebook Reactions go without some spirited discussion.Facebook is testing emoji r

Best Practices - Starting Enthusiast Communities

Apr 22nd, 2015 21m 18s

Best Practices: Starting Enthusiast Communities - Episode 22Photo taken at OCTribeWith this episode we embark on a series of "Best Practices" looking at the entire online community lifecycle - from ideation to creation though early growth to

The Rise and Fall of a Comment Empire - Justin Isaf

Jan 23rd, 2015 14m 56s

The Rise and Fall of a Comment Empire - Episode 21This is the third in our series of episodes critiquing Huffing Posts changes in commenting policies and technology. This time, we interview an insider: Justin Isaf who was in charge of communi

ForumCon 2014 Musings, Continued - Episode 20

Jan 6th, 2015 12m 36s

Forumcon 2014 Musings, Part 2 - Episode 20We're back after a long hiatus. We missed you!Scott and Randy contunue sharing thoughts and observations inspired by ForumCon 2014, held in June. This time focusing on the transformation of the indus

ForumCon 2014 Musings - Episode 19

Jul 30th, 2014 13m 33s

Forumcon 2014 Musings - Episode 19Scott and Randy share thoughts and observations inspired by ForumCon 2014, held in June.Episode Summary:Greetings from @themaria Maria Ogneva from SideCarUpcoming Conference: FeverBee's Sprint October 29-

Social is Big Data: Get Scala! - Alexy Khrabrov - Episode 18

Jun 9th, 2014 14m 30s

Social is Big Data: Get Scala! - Alexy Khrabrov - Episode 18After a greeting from @David Spinks and updating our previous episodes about Huffington Post comments and Facebook reach, Scott and Marc speak with Alexy Khrabrov from By The Bay (ht

What does your hashtag look like? Lee Rainie from Pew Internet Research

May 20th, 2014 15m 11s

What does your hashtag look like - Lee Rainie from Pew Internet Research - Episode 17Scott and Marc speak with Lee Rainie from Pew Internet Research about the new report Mapping Twitter Topic Networks: From Polarized Crowds to Community Clust

Five Stages of Grief - Facebook Likes are not Community

May 7th, 2014 17m 58s

Your hosts - Scott, Randy, and Marc discuss recent very public changes to Facebook reach as an indicator that companies may be looking in all the wrong places to connect with their community. Or is it audience and what's the difference anyway?

Pandemic! UX meets Game Design with Matt Leacock - Episode 15

Apr 7th, 2014 13m 43s

Bryce Glass returns to the show to join Scott and Randy interviewing Matt Leacock: A mild mannered UX designer by day ... but after hours he uses his super-powers to design award-winning boardgames. You may have played one of his most popular g

LinkedIn's Scarlet Letter - Episode 14

Mar 18th, 2014 16m 17s

Marc, Scott, and Randy discuss LinkIn's so-called SWAM (Site Wide Automatic Moderation) policy and Scott provides some tips on moderation system design...[There is no news this week in order to dig a little deeper into the nature of moderating

Thriving Online with Howard Rheingold - Episode 13

Mar 4th, 2014 13m 22s

Thriving Online with Howard Rheingold - Episode 13Marc, Scott, and Randy interview Howard Rheingold - critic, writer, and teacher; his specialties are on the cultural, social and political implications of modern communication media such as the

Q&A: Social Media Resources - Episode 12

Feb 19th, 2014 12m 46s

In this, our first Q&A episode, we answer a question from Ryan Crowe @doctorcrowe of Twilio, who asked us about what resources we use to keep up with our social media related areas of expertise.Randy, Scott, and Marc provide some tips, tricks,

Teens and Social Media - S01E11

Feb 4th, 2014 13m 23s

Scott and Randy interview danah boyd about her book It's Complicated: the social lives of networked teens, coming out February 25th and available for preorder now.

Social Sharing - Snapchat and the NSA - S01E10

Jan 21st, 2014 14m 2s

Marc, Randy and Scott discuss the inherent weaknesses of social sharing on the internet, and how recent NSA revelations have pushed privacy issues into the mainstream.

Ratings, Reputation and Incentive Design - S01E09

Jan 5th, 2014 14m 1s

We take a short, but deep, dive with Dr. Paul Resnick - a leading researcher (papers) in incentive based design, recommender, and reputation systems. For our tip, Scott describes concrete steps for effectively using his book Building Successful

Disney's Hercworld, Toontown, and BlockChat(tm) - S01E08

Dec 19th, 2013 10m 38s

Stories from The Vault #1We're experimenting with a new special episode format! On occasion, your hosts will draw from their personal experiences and tell a social media story. We're still experimenting from the format, so please let us know w

E-Sports and Live-Streaming - S01E07

Dec 2nd, 2013 15m 41s

With big announcements from the game console companies, live-streaming has been thrust into the mainstream. Join us as we discuss the phenomenon with lead researcher T.L. Taylor and a full-time streamer Trump.

Origin of Avatars, MMOs, and Freemium - S01E06

Oct 28th, 2013 11m 51s

An interview with Chip Morningstar (and podcast hosts: Randy Farmer and Scott Moore) who created and ran the first MMOs/Virtual Worlds. This segment focuses on the emergent social phenomenon encountered the first time people used avatars with v

Crowdsourcing, Volunteers, and the Sharing Economy - S01E05

Oct 14th, 2013 13m 26s

This episode we talk about the emerging idea of the social economy and how it interacts with the commons: existing crowdsourcing and volunteer-supplied content and resources . See http://socialmediaclarity.net for show notes, and a transcriptio

Influence is a Graph - Social Media Clairty - S01E04

Sep 30th, 2013 12m 20s

This episode we talk about web influence - what is is, how you measure it, and what you can do with it. See http://socialmediaclarity.net for show notes, and a transcription of this episode