In this episode, Catie Campbell returns to dive deeper into building self-awareness for leaders who struggle with lacking the interpersonal skills needed to advance. We discuss tactics like using survey feedback, 360 reviews, and consistent one-on-one meetings to uncover leadership blindspots. Catie shares examples of how middle managers often shield senior executives from knowing what's really happening inside a toxic culture. Additionally, we explore how the consistency of soliciting input, followed by transparency and follow-through, is key for organizations to uncover and address problems. 

[00:00 - 02:04] Introducing Tactics for Self-Aware Leaders

• Frame interpersonal skills as necessary rather than "soft" skills

[02:05 - 07:22] Implementing Systems for Transparency

• Use engagement surveys, 360 reviews, upward feedback meetings to uncover blindspots
• Hold quarterly fireside chats to directly gather employee perspectives
• Ensure consistency and follow-through on actions around feedback

[07:23 - 10:44] Toxic Leadership Hidden from the Top

• Mid-level managers frequently shield problems from senior executives
• Toxic leaders can still produce results, hiding issues from CEO awareness
• Lack of interventions like surveys and transparency allows problems to perpetuate

[10:45 - 14:26] Driving Organizational Change

• Catie's story of a CFO chokepoint creating ripples of dysfunction
• Even with awareness, inaction from the top allows toxicity to spread
• Organizational commitment to openness is key to reveal issues

Key Quote:

"It's about consistency and it's about then following through with what you say you're going to do." - Catie Campbell

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