Episode Transcript
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0:10
Welcome to Tailoring Talk . I'm Roberto
0:12
Rivera , bespoke tailor and weaver
0:14
of superpowers . I prepare my clients
0:16
and listeners to win . We'll meet
0:18
self-starters and creators , diving
0:21
into their journeys and uncover valuable
0:23
lessons to help you be the very best
0:25
you can be . Please help the show to
0:27
grow and help more people by hitting subscribe
0:29
and giving us a rating . Today's
0:32
guest is a visionary entrepreneur
0:34
, wall Street Journal best-selling
0:36
author and the driving force behind
0:38
Franchise Maven . His journey
0:41
from a seasoned microelectric
0:43
circuit engineer to CEO
0:45
and founder of a thriving franchise
0:47
empire is nothing short of inspiring
0:50
. Here to teach us all about the power
0:52
of franchises and how franchising
0:54
could be a potential key to your success
0:57
. Tailoring Talkers , please welcome
0:59
Greg Moore to the show . Greg , how
1:01
are you ?
1:03
Beautiful day in the neighborhood , Roberto , and I appreciate
1:05
you having me today , sir .
1:07
Thank you so much for joining me all
1:09
the way from Missouri where
1:11
we established in our
1:13
pre-talk . You're the third person I've met
1:15
from Missouri because I have my client there
1:17
and his wife , and now I know
1:19
you .
1:22
Cool .
1:22
Yeah , Missouri's a great place place .
1:24
When you're in the neighborhood . Stop on by . We're out in the
1:26
ozarks yeah , well , oh , the
1:28
ozarks .
1:29
I see now I should make that connection
1:31
. I love that show .
1:33
It was really dark it
1:35
was , and I I have yet
1:37
to find , uh , anybody that I can
1:39
help with money laundering around here . I've searched
1:42
everywhere and I just can't find anybody .
1:45
No , colombian drug dealers have approached you
1:48
about you know starting up a franchise
1:50
Not that you could tell me but you know
1:52
starting up a franchise to just wash
1:54
their money through . I'm
1:57
just looking for any clues in the
1:59
background there to see if you're being coerced
2:02
into talking to me today or
2:05
being kept an eye on . No , I'm kidding , but
2:07
ozarks was great . It was such a well-written show
2:09
as well and and we were just glued
2:11
to our seats on that one . But my wife
2:13
at one point thought the ozarks was made
2:16
up , um . So I had to show
2:18
her on a map and everything and say , no , it's actually
2:20
a real place and right yes
2:22
, it is beautiful too yeah , it
2:25
looks stunning , it looks absolutely gorgeous
2:27
. So no , definitely I'll hit you up when
2:29
we're around there . Um . So , greg
2:32
, um engineering
2:34
background which
2:37
conceptually would come in handy for
2:39
what you then go on to do later
2:41
in life and present day , rather
2:43
, um , but where
2:46
did you kind of start off ? So just take me
2:48
back to you know , child
2:51
Greg , and how you
2:53
kind of when did your way into engineering
2:56
and then when did your
2:58
way back out again into business ?
3:01
Okay , we're going to go back to the way back machine then Roberto
3:04
, because that was way back . So
3:06
first , starting out as an entrepreneur , back
3:08
in my day we had paper boys
3:10
and paper girls , paper delivery people
3:12
, so I delivered- .
3:13
Oh , so they go on their bikes and just throw the newspapers
3:15
at the front doors ? Yep , hopefully
3:18
, miss the window and throw it at the front door
3:20
and then walk from door to door collecting
3:23
for the Democrats .
3:24
So we collect our money from them . We get a portion
3:26
of it , give the portion of it there . So it was my first
3:28
entrepreneur enterprise . On
3:30
that . Moving up from
3:32
there , I went into , of course
3:34
, back in high school . Most of us in
3:36
high school got jobs at fast food places . I
3:39
just happened to pick a Taco Bell . Maybe they were
3:41
hiring at the time , but I ended up working
3:43
for a master franchisor . She owned about 50
3:45
Taco Bells throughout the Sacramento California
3:47
area . So I moved up in Taco Bell , became
3:50
restaurant manager there and started helping
3:52
her build up her restaurants . So that was my first
3:54
foray into franchising itself
3:56
and learning about franchising . On
3:58
that I went on to manage another restaurant
4:01
, did restaurant management for 15 years . I
4:04
got bored with that , went to college , got a degree
4:06
in electrical engineering and physics , became a microelectronic
4:08
circuit engineer . While I was doing
4:10
that I got my degree in business , a master's degree
4:12
in business , and a friend of mine , another
4:15
engineer myself . We bought a privately owned dry
4:17
cleaners with storage units and then I bought
4:19
some rental properties as well . So that
4:21
was kind of like my side hustle , doing that on the side
4:23
While I was getting my
4:25
business degree , I read Robert Kiyosaki's
4:28
books Rich Dad , poor Dad and
4:30
that just about ruined my corporate career . For me , that
4:32
was the end of that . It's like , wow , there's something better
4:34
out there and I don't have to do the 95
4:37
or 75 in my case . So
4:47
that's when I decided or actually the front Motorola semiconductors or Freescale semiconductors
4:49
. At the time they decided it was time for me to go , which was perfect timing , right before
4:51
I hit 50 , which was just exactly when I wanted to get
4:53
out of the corporate world . It was before 50 , but
4:56
they decided for me , which is great . They decided
4:58
for my partner as well . So I sold off all
5:00
my business shares to my partner let him do
5:02
that on the side , since he got laid off as well
5:04
. And I said I got to go back and do that franchising
5:07
thing . That was a lot of fun . I don't have the
5:09
latest greatest idea , and that privately
5:11
owned dry cleaner business was a bit of a challenge
5:13
when you don't know anything about dry cleaning and
5:16
you got to go figure it all out on your own . So
5:18
I went into franchising at that point in
5:20
time .
5:21
Yeah , wow , wow . So my only previous
5:23
exposure to franchising uh
5:25
was one of my really close friends , she
5:27
. I remember once we we lost
5:29
touch for a few years and then we we
5:32
got reconnected and
5:34
uh , at the time she was a
5:36
franchise owner franchise
5:38
owner , franchisee of a branch
5:41
of subway , oh cool
5:43
, which which kind of started off well
5:45
, because you know all rainbows and sunshine
5:47
, all of that , and then as things kind of
5:50
progressed and you know managing staff
5:52
and all the rest of it , it just turned into an absolute
5:54
nightmare for her . And
5:57
you know , I
5:59
guess there are different ways to kind of approach
6:03
franchising . There are different ways to kind of approach franchising
6:05
and from our pre-talk I'm already guessing
6:08
that finding the right
6:10
fit is very important . You
6:12
can't just go and do
6:14
anything . I guess it helps
6:17
if you find something that you're particularly passionate
6:19
about .
6:21
Not necessarily , roberto . A lot of my people
6:23
. What they're passionate about is
6:25
making a good income . So
6:28
, as long as it's legal , ethical and moral
6:31
, uh , there are quite a few
6:33
of them are just looking to get a great income and then
6:35
from there it is what
6:37
is your , uh , what
6:39
is your interest ? Most importantly , what I ask people is
6:41
what do they want to stay away from ? What
6:43
do you not like ? Because most people don't know
6:45
what they like . They know what they don't like on
6:48
there . So we look at industries where
6:50
. So you know , we'll go through quite a few questions and
6:52
if you're doing this yourself , you've got to think of some things yourself
6:55
. What are you looking to do throughout
6:57
the day ? A service industry where you have a small office
6:59
or you work from home and you go out and talk
7:01
with your clients ? Do you prefer like a brick and mortar ? On that
7:03
, you don't necessarily have to be absolutely
7:05
passionate about it , but you do have to have some interest
7:07
in it , because that franchise is going to be talking
7:10
to you , the franchisor , and they're going to
7:12
want to make certain that you've got a really good interest in
7:19
what they're doing . There's a lot of good business models
7:21
out there . It's just finding the right . I like the fact
7:23
that I know they're going to be around for a long time . I
7:25
know that , the fact that a lot of people are going to use them . That's
7:28
the sort of thing that really drives and can
7:30
motivate you .
7:32
Yeah , yeah , cause I hadn't
7:34
thought about it like that . Because you know , in my mind
7:36
very narrow minded view , you
7:38
know you look at , but you look at all the
7:41
big brands like McDonald's
7:43
and Kentucky Fried Chicken
7:45
and Subway , and
7:48
over here we've got actually
7:51
I don't even know if they're franchises
7:53
or not , like Starbucks isn't a
7:55
franchise , is it ?
7:57
No , it's not .
7:58
Yeah , but the ones that I've mentioned
8:01
before certainly , but then you
8:03
don't realize that there are other types
8:05
of businesses . So all three
8:07
of the businesses I mentioned are fast food . I
8:11
haven't even thought about franchises
8:13
in other industries , whether
8:15
it , like you mentioned , dry cleaning straight
8:17
away . Oh my God , is that a cat ?
8:22
It's one of my dogs .
8:23
It's a dog , I thought it was a cat . No
8:27
what , I'm gonna go tiny
8:30
. Oh yeah
8:32
, go , go and pick up . Sorry anyone who's listening
8:35
and not watching the video version of this on
8:37
youtube . I've just gone absolutely mental
8:39
because greg's dog
8:41
just looks so cute . Oh
8:43
my god , I just want to reach down the camera
8:45
and pick . Is it a he or a she ? A
8:48
little boy , boy , oh
8:51
, he's so cute . What breed Yorkie
8:53
? A Yorkie , wow
8:56
, got really big ears .
8:59
Yeah , he does . He's been shaved down a little bit
9:01
for the summertime . Ah , okay .
9:05
Yeah , my two are right behind me here snoring away . Um , anyway , I'm so sorry
9:08
. Um , I interrupted myself . Um
9:10
, so , yeah , so I hadn't even you mentioned dry
9:12
cleaning . I hadn't even thought of under other
9:14
industries when it came to franchising
9:17
. So , um , you
9:20
know so . So it's like in
9:22
my immediately thinking
9:24
, franchising fast
9:26
food , long hours
9:28
, coming
9:30
home smelling of what you used to love
9:32
having as a treat and then just being sick
9:34
of it all the time . That doesn't really sound
9:36
attractive to me . But then
9:39
there's a lot of other stuff out there , right
9:41
? Because then again I was talking in to
9:43
you in our pre-talk that my wife had the
9:45
idea that one day maybe
9:47
we could take our
9:49
business , which is clothing , and
9:51
actually package that up and give the opportunity
9:54
to people to go and , you
9:56
know , work off the back of our brand and all the
9:58
hard work that we've done putting all of our systems
10:01
into place and actually being able to make an
10:03
income and create an opportunity for
10:05
themselves wherever they happen to be in the country
10:07
or wider world .
10:10
Yeah , the only competition you have is Pierce Bespoke
10:12
, who also does the same thing as you do makes
10:15
clothing , and they're a franchise , so
10:17
you've already got a precedent for it and
10:20
they do real good on that one . Yeah
10:22
, wow , you know . You also
10:24
talked about Roberto . You talked about passion
10:27
. I mean , how many people are really passionate about hamburgers
10:29
? I like hamburgers , but they want
10:31
to get into McDonald's . They're not necessarily passionate
10:33
about , you know , flipping burgers
10:35
all day and then selling burgers . Passionate about , you
10:38
know , having the money and that's you know . Those are
10:40
the franchises . We see , you and I driving down the
10:42
road . Road . That's what most people think about is
10:44
what , the brick and mortar franchises , what you see
10:47
on a regular basis . There's so many different
10:49
franchises and so many different industries out
10:51
there , uh , that I think that's some
10:53
of the most of the time when people come to me , they
10:55
don't realize just how many different industries have
10:58
franchises and yeah , well , we came
11:00
across one the other day actually , where
11:02
so we had a rent but we have , we
11:04
have a rental property which
11:08
we're about to rent back out , but regulations
11:10
have changed and so on .
11:11
So we've got to get it up to code and
11:16
you know , the loft , as an example
11:18
, needed to be stripped out , re-insulated
11:21
, boarded , all of that stuff , and
11:23
so we were trying to get quotes and so
11:25
on , and people were coming up with
11:27
ridiculous figures
11:29
. And then eventually
11:31
my wife found two companies , not
11:34
one , two . One was called the
11:36
Loft Boys and the other one was called I can't
11:38
remember what it was called the Loft Company
11:40
or something I don't know . Um
11:42
, and she said they're both really
11:44
reasonably , reasonably priced
11:47
. And she
11:49
said it's really funny because , um
11:51
, she said , I kind of feel like they
11:53
, they have quite a strict kind
11:55
of pricing model that they don't really deviate
11:58
from . They're not just turning up sticking a finger up in
12:00
the air , and so you know , pulling a finger out of the proverbial , a figure up in the air , and say
12:02
, you know , pulling a finger out of the proverbial , a
12:04
figure out of the proverbial , right ? So
12:06
I was like let me just
12:08
check them out . And then what I discovered
12:11
was they're franchises
12:13
. That's why they have a structure
12:15
, that's why they have a pricing system that they
12:17
don't deviate from and that's why they
12:19
can quote quickly . They
12:22
have a um , a
12:24
standard , kind of uh , customer
12:26
charter and service level expectation
12:29
, um , and
12:31
they came and they did the work . Unfortunately
12:34
, the first guy that came
12:36
to do the work , halfway
12:38
through the job there was a problem
12:41
, so we we had to
12:43
complain to , ultimately , the franchise
12:45
owner . It was who we got hold of
12:48
and she was like okay
12:50
, fine , sorry about that , she just passed
12:52
the whole job over to a different franchisee
12:54
, apologized . They came absolutely
12:57
fantastic , five stars . Couldn't rate
13:00
them highly enough . We didn't pay
13:02
a penny more than we were told
13:04
we would pay . There was no arguing
13:06
. They were the nicest people . That
13:09
franchisee
13:13
, right . So the franchise
13:15
owner is the
13:19
one that sits above , owns the
13:21
whole thing . So the
13:24
the problem that that they see as
13:28
a , as a group or an organization or
13:30
entity , is that the building trade is
13:32
full of builders and
13:34
the problem with builders is that
13:36
they don't know how to run businesses and deal
13:38
with customers most of them in
13:40
this country anyway , I don't know . It's like in the United
13:43
States . Yeah , same here , right , kind
13:45
of same Right . And so so
13:48
he said that the people that that
13:50
you met that did the work at
13:52
your place . They've been trained to
13:55
do that job , but they're
13:57
not builders , they're
13:59
customer service people , and
14:01
those are the types of people that we employ
14:03
and that's why
14:06
we get . And then when I looked at their google reviews
14:08
, it's like five stars all the way through
14:10
and I was like , oh my god , what a great business
14:12
model . And and
14:15
this guy , carolina , said like seriously
14:17
, you should meet him because he's
14:19
doing really really well for himself and
14:21
he looks like he loves his clothes as well , um , and
14:23
I was like , I mean , the guys you know , he's taking this opportunity with both himself and he looks like he loves his clothes as well . Um , and I was like , I mean , the
14:25
guys you know , he's taking this opportunity
14:27
with both hands and he's run with it , um
14:30
, and and doing really really well , which
14:33
is , I guess , what you're you're guiding
14:35
people towards exactly
14:38
right .
14:38
well , girls , things that they can really get into . So
14:40
you're going to go through the due diligence process and
14:43
you're going to eventually I mean mean , most people want to make
14:45
a decent amount of money , some more than others but
14:47
what you want to do is , as you're talking
14:50
to the franchisees that are running the business and the ones
14:52
that are most successful is find out
14:54
what they do on a daily basis and
14:56
then try and picture yourself doing that . If you can
14:58
picture yourself doing that especially
15:01
the franchisees that are making the most money you
15:03
really know that you're on the right track . If you can't
15:05
, then move on to another franchise
15:08
or hire somebody to do it for you . But
15:10
you've really got to just picture in your mind getting
15:12
that business and doing that business , and if it feels good
15:14
to you , you can picture yourself doing it . That's really
15:16
what counts .
15:18
Yeah , yeah , some
15:21
people . They
15:23
kind of like the idea of you
15:25
know . They look at people who run
15:27
their own businesses . So I get this all the time
15:30
from friends and other people
15:32
who meet me for the first time and they're like , wow
15:34
, you run your own business . That
15:36
sounds awesome . You tell them it
15:38
looks great on the surface but
15:40
at the end of the day you know I'm
15:42
working a lot , I'm
15:44
working hard . You
15:46
never , ever , switch off Franchise
15:50
. Being a franchisee sounds
15:52
like it's kind of like that . Is
15:54
that a myth ? Am I wrong ? Does
15:56
it just depend on the approach that you take ?
16:00
It depends on the approach you take Roberto , definitely on
16:02
that one and it depends on how involved
16:04
you want to be in that franchise system . I
16:07
think , with me and starting my
16:09
own business , I think about it all the time because I enjoy
16:11
it all the time . It's not like
16:13
it's a job on
16:15
that , it's just it's something I enjoy doing , helping
16:18
others and I make money
16:20
at it on that , so I can think about
16:22
it all the time . With a franchise system
16:24
it just depends on how involved you want to get
16:26
. If you don't want to be involved on a
16:28
daily basis and for most franchises and
16:32
most businesses in particular , any kind of business
16:34
you get into you really don't want
16:36
to necessarily be involved on a
16:38
daily basis . You don't want that business revolving
16:41
around you on that , because
16:43
you want a couple of things . You're trying to get a couple of things
16:45
out of business , a couple things . You're trying to get a couple things out of business . One
16:47
you're trying to get , you know , the family fed and the bills paid . I mean
16:49
, that's basic number one . But the second
16:51
thing is , when you're running your own business , you want that business to run
16:53
itself so you can go out and do what you
16:56
want to do when you want to do it and
16:58
if at some point in time you want an exit strategy
17:01
where you're getting out of the business , you don't want it revolving
17:03
around you because it's easier to sell off
17:05
that way . So you really don't want to be
17:07
actively involved
17:09
, working in the business on a regular basis
17:12
. And that helps with a franchise . With a franchise
17:14
you've got that system in place , that step-by-step
17:16
process to where you're never
17:18
wondering or guessing what to do next on
17:20
there . And then also it makes it very easy to train
17:22
a manager or somebody else to do it for you
17:24
. Where you oversee it , you're working on
17:26
the business itself , building that business up , and
17:28
not working specifically in the business . So
17:31
at first , yeah , you know any kind
17:33
of business that you get into , anything that you do , you
17:35
probably want to get you know a little bit more
17:37
involved with that , because you've got to do a little building up
17:39
. You can still do it semi-absentee , but
17:42
you're still going to be thinking , no matter what . You're going to be thinking about it
17:44
all the time , but if you get into
17:46
the right one , you're going to be thinking in a positive
17:49
way . You think how wonderful this is , I've
17:51
got you know . You see the future , you see the
17:53
end , you've got a positive mindset
17:55
on it . So it's not like a negative thing , like you're
17:57
worried about it . It's like a positive thing , like how can
17:59
I help this grow ?
18:00
yeah , I guess , um , unlike
18:03
traditional business
18:05
for entrepreneurs where , you know
18:07
, we're kind of figuring it out as we go along and
18:10
then at some point we realize that we're getting
18:12
burnt out and we're like there are things that
18:14
we shouldn't be doing and there are things that
18:16
we should be doing more of and
18:18
we need to systemize and we need to have
18:20
proper processes in place and
18:22
we need to stop getting emotional about stuff
18:24
and just stick to those processes , because if we
18:27
do that , then life is a lot easier
18:29
. Right , set your ground rules
18:31
, know your principles , know
18:33
what your vision is , know where you're going
18:35
. Don't deviate , because as soon as you start
18:37
doing that , that's when your head explodes With
18:40
a franchise . You've got the Bible
18:43
, you've got all of that set out for you , because
18:45
the person that originally had the vision so , if
18:47
we use the mcdonald's analogy
18:49
because it's the most famous and
18:51
probably the most successful one in the world
18:53
um , you know they
18:55
well , ray crock , the mcdonald's
18:58
brothers had a great little
19:00
thing going , you know
19:02
, amazing . They were able
19:04
to , from checkout
19:07
to putting the paper bag in your
19:09
hand . They had that process down neat
19:11
. They lacked the vision and
19:14
possibly the will
19:16
to relinquish control
19:19
to make that bigger
19:21
, which is what Ray Kroc came in . He saw
19:24
and had the vision and he was also
19:26
willing to take the risk to
19:28
get it to where it needed to go . I can't
19:31
remember where I'm going with this . Um
19:33
, anyway
19:35
, the point is that you have the blueprint right . It's
19:37
given . So , I imagine , because I really like
19:39
using visual examples or analogies
19:42
. I imagine that . Imagine that
19:45
getting into a franchise
19:47
is like when you have
19:50
to get a roundabout going
19:52
. But this roundabout
19:54
merry-go-round you might call
19:56
it you
19:58
always have to give a roundabout , a really
20:00
hard push , and you've got to put a lot
20:02
of energy in at the start . And
20:05
then , for most entrepreneurs who
20:08
aren't running a franchise
20:10
, you find that
20:12
very often you're
20:14
running around with that thing putting
20:17
so much energy to keep it going . It's almost
20:19
constant and it can be exhausting , whereas
20:22
with a franchise , if you start off the right
20:24
way , you've already got your people
20:26
, your friends , your employees on
20:28
the merry-go-round . You
20:31
kind of give it that initial push . But
20:33
once you've got it going , if you follow the
20:35
blueprint , you follow the principles , then
20:37
all you're doing to keep that thing going is you're just
20:40
tapping it . You're just tapping it just
20:42
to keep it spinning around , all
20:44
right , Exactly right , roberto
20:46
.
20:47
Somebody has already done all the footwork for you
20:49
. That franchisor has already made
20:51
all the mistakes , so there's a lot of things you don't need to
20:53
worry about as far as mistakes making . They did it
20:55
before . They said follow my
20:58
outline here , my game plan , and
21:00
we'll get you to where you want to be two to three years quicker
21:02
and do it yourself . Now that doesn't mean
21:04
you can't be creative . You can still be creative
21:07
, and that's how a lot of franchises grow is because the
21:09
franchisees become creative . So there's still a lot
21:11
of creativity in there from a personal standpoint
21:13
. But you're getting into that franchise , you're
21:15
paying their franchise fee , you're paying those royalties
21:17
for that blueprint of everything
21:20
that all the mistakes have been
21:22
taken care of . You just do this , this , this
21:24
and this steps
21:26
. The chances of your success are that much
21:28
greater , yeah .
21:31
Let's talk about financing , because
21:33
obviously you know okay
21:36
. So you identify the things that you don't like
21:38
doing , which
21:41
leaves you with the things that you might like doing . You find an opportunity
21:43
, you go through all the due diligence
21:45
and so on . Franchise owner
21:48
says , hey
21:55
, I think you would be a perfect fit as well , let's take this forward . Then you've got
21:57
to find some money from somewhere because there is an investment
21:59
involved . Talk to me about financing and how you
22:01
kind of guide people through that , because you're going to
22:03
have people at different levels . You're going to have people who
22:05
are going to maybe have an amount
22:08
of cash in the bank that they are ready
22:10
. I'm going to put this money and I'm going to invest and
22:12
I'm going to take one franchise
22:14
, see how it goes , then start building up and
22:16
so on . And then you've got other people
22:19
that are coming from a very different place . They
22:21
might not have two cents to rub together
22:23
and
22:28
this is something they can't see any other way than
22:30
this opportunity as being the
22:32
thing that might help them to achieve
22:34
their hopes and dreams . So
22:37
two very different examples that I've given
22:39
you there how do you handhold them through
22:43
the process of financing in a responsible
22:45
way ?
22:47
Great question , roberto . So , along
22:50
with the due diligence and along with what I do , you
22:52
could do it yourself if you want to go out there and look for franchises
22:54
. But as far as our due diligence goes , we're
22:56
going to be looking . Each franchise has a specific
22:59
requirement for cash and for net worth
23:01
, in addition to other requirements , but we're just talking
23:03
about funding here on that one . So
23:06
we've identified together or you'd identify
23:09
it yourself a franchise that
23:11
you have the required net worth and you
23:13
have the required cash to get involved in . So
23:15
use your own money or use somebody else's
23:17
money Two different ways to go . You either have cash
23:19
in the bank . You just simply write a check for
23:22
it . Here in the US
23:24
we also have what's called our retirement plans
23:26
, which is 401k plans , iras
23:28
. If you have a 401k plan from
23:30
a previous employer or an IRA
23:32
, you can roll it over into a self-directed plan
23:34
on that , and that's
23:36
where you create a C corporation . You buy
23:38
stock in your C corporation and then your 401k
23:41
just transfers money into the checking account
23:43
for your C corporation Definitely
23:45
a personal decision , because that's your retirement money
23:48
that you're using . That's what I did to start my business
23:50
, because I did not want to go into debt to
23:52
start my business , but that's
23:54
how you do it using your own money , using
23:57
other people's money . What we have
23:59
here in the US is probably the easiest explanation
24:01
would be go with the SBA loan on that one . So
24:04
two different types of people . If you
24:06
got plenty of net worth , you got plenty
24:08
of cash for an SBA loan
24:10
. Then the
24:13
only thing that really matters is your credit
24:16
and the fact that you do meet
24:18
the requirements for the net worth
24:20
on that one . So the
24:23
franchises themselves . One of
24:25
the other benefits is that they have that proven track
24:27
record of success . So the funding people
24:29
I work with . They fund franchises all the time , so
24:31
that part's already taken care of . As long as you've
24:33
got good credit , you're good . Now , as far as how much
24:35
money you have to come up with on that
24:37
one , that one's going to vary by the type of franchise you
24:39
get into . So we talked about the brick and mortars . Those
24:42
are the big ones . Those
24:50
are the ones where you get an SBA 7A loan . You put about 20% down on it . So , yeah , if you're looking at a $400,000 or $500,000
24:52
investment , you're looking at $80,000 , $100,000 cash that you're going
24:54
to need up front . Now , if you go with a service industry where
24:56
you are a small office
24:59
or you work from home , those are , right , around $150,000
25:02
total investment give or take . So you'd be looking
25:04
at an SBA Express loan , which is
25:06
around $150,000 , $200,000 . What
25:09
they're looking for then is your
25:11
good credit , of course , but
25:17
now they're only looking at $20,000 down on that one . So that one's a little bit
25:19
easier to come up with . Lots of great businesses in the service industry , lots of essential businesses
25:21
in the service industry senior care
25:23
, tutoring , heating and air conditioning , plumbing
25:26
, electrical , many
25:28
, many different things that you can do in there . Groundskeeping
25:30
all sorts of things . Great money
25:32
makers . It doesn't matter if you get into the service
25:34
industry or the brick and mortar . The
25:36
amount of money you can make is pretty
25:38
much the same . Each franchise is a little bit different
25:40
. But direct answer to the question about
25:42
$20,000 . Good
25:45
credit and you're good to go for any
25:47
service franchise almost yeah
25:49
, wow , I'm
25:52
just realizing now as we
25:54
talk .
25:57
So yesterday I pulled up outside
25:59
my house . Now I own two
26:01
cars I , I have a Supra and
26:04
I also have a Mini , which
26:07
you would expect me to because I'm British , I
26:10
love my German cars and someone
26:14
had walked past my beautiful Mini
26:16
John Cooper Works , it's the full thing , you know
26:18
, with the rally spoiler , all the rest of it
26:20
. It's a beautiful car and down
26:22
its rebel
26:24
green exterior , someone walked
26:26
past it with a key straight
26:29
down the side . Why like
26:32
? Why right , but
26:34
anyway . Um , and
26:36
so you know bmw , they
26:38
want , like in the region of four or five thousand
26:40
pounds , to respray
26:43
it , because they're saying that they need to . They can't just treat the scratch
26:45
, they need to respray it because they're saying that they need to . They can't just treat the scratch , they need to respray the entire
26:47
wing of the car , blah , blah , blah . I've
26:51
been to some other independent garages
26:53
and they've said similar for
26:55
not quite as much money as BMW want , but
26:57
anyway . And then
26:59
I remember getting my alloys repaired
27:01
a few years ago , um , by
27:03
a company called chips away , and
27:07
they come around to your home in a van and
27:09
they can do alloy repairs
27:12
and they can do scarves and sort
27:14
dents out . I'm sure you , you guys , have
27:16
your similar version in the united states
27:18
as well . Um , and
27:21
now I think about it . I
27:23
just realized that's a franchise Because
27:26
I pulled up outside my house yesterday my neighbor
27:28
, I think , had some accident damage and a chips
27:30
away van was on her front drive repairing
27:33
her car . And I went over to the guy and he's got
27:35
his name there with his cell phone number and
27:39
I was like I was actually thinking about calling you
27:41
guys because I , can you come and have a look at
27:43
my car when you finish dealing with that ? And
27:49
he came and looked at it and he was like , yeah , he said I'm going to give you a quote
27:51
, but this is . I'm going to tell you verbally now . This is how much it's going to be 160
27:54
pounds plus sales tax . Awesome
27:57
, I said so you don't need to respray the
27:59
whole thing . He said no , I do this every single day
28:01
, so don't worry , it'd be absolutely perfect . You'll
28:03
have a full guarantee . And
28:14
here's my card Just go online , book an appointment . And it was that same reassurance
28:16
that I got with service level standards and so on , that we got with
28:18
the loft people and that you
28:20
get with McDonald's when you go in there
28:22
. Right , it doesn't matter if I go into McDonald's
28:24
here or in London , in New York or
28:26
or Spain . Even I
28:29
know the level of service I'm pretty much going to get
28:31
and I know that the food I'm going to get
28:33
is pretty consistent as well . And
28:36
I've just realized that's a freaking franchise Now
28:38
that I'm thinking about
28:40
it and you've opened up my mind , I'm actually Wendy's
28:44
franchise , chick-fil-a or
28:46
Filet , because that's just come over here
28:49
. Franchise UPS
28:52
, like you have those UPS stores
28:54
. Franchise , right , am
28:57
.
28:57
I right Okay .
28:59
Yeah , Snap-on HerTech
29:03
. I think there's a place called
29:05
Ace Hardware that I remember from
29:07
my time when I used to live out in the States
29:09
.
29:10
Yep .
29:12
There's fundamental , because
29:14
I always look for business fundamentals
29:16
and principles in different types
29:18
of business , because , you know , you might have a hardware
29:20
store , a place that flips burgers
29:23
, but sometimes you see
29:25
businesses and the underlying principles are
29:27
kind of the same man
29:31
, that's just mind blowing
29:33
. So now we come at it from the other point
29:35
of view , which is and I'm sure you
29:38
help people with this as well you have
29:40
a business , you have a great business
29:42
and you're thinking
29:44
you know , actually there
29:46
are people out there that probably want to do
29:48
what I do , but they don't know where
29:50
to start . Maybe we could package
29:53
up what we do and give the opportunity
29:55
to other people . So
29:57
let's let's talk about that
29:59
side of the coin for a little bit
30:01
. Where does an
30:04
owner start ? They've got a business
30:07
, they've got a product . What
30:10
now ?
30:11
So I have
30:13
people that will turn businesses into franchises . Easy
30:16
enough to do About $50,000 , give
30:18
or take will turn your business into a franchise
30:20
. This is here in the US
30:23
. There's other ones . I'm sure I can find somebody for the
30:25
UK . If you're over in the UK you want to do the same thing , simple
30:28
enough , I can find somebody for you . But I've got people to
30:30
do that . So where do we start ? So , first
30:32
off , what we're going to be looking for there with
30:34
that business , probably one of the main things
30:36
that we want to look at is how reproducible
30:39
it is . How
30:41
many people in any city
30:44
or state can use that product
30:46
or service . The more the merrier
30:48
, obviously , because now you've got not only
30:50
more clients for your franchisees but you have more franchisees
30:53
that you can build up . Now there are
30:55
boat rental franchises out there . So
30:57
obviously , if you're not near a body of water , you
31:00
know you're not going to be getting a boat rental franchise . That's
31:02
pretty obvious . But there's enough cities
31:04
and states next to bodies of water that
31:06
will make it feasible . So that's what you're looking at . Can
31:09
it be reproduced ? Can
31:11
many people use that product or service ? The
31:13
more the better . The other thing we're going
31:15
to be looking for to attract franchisees
31:17
to your business is how much
31:19
do you make ? Generally speaking , if
31:22
you're bringing in a good , you know , $100,000
31:24
or more , it's going to be attractive and you'll get
31:26
more people that want
31:28
to be involved in that business . If
31:31
you've reproduced it more than once , that's
31:33
also a good plus . So you've got one location
31:36
. We've done . Many franchises started off
31:38
with just that one corporate location and they
31:40
built on from there . But if you've already
31:42
reproduced it a couple of times , that's always
31:44
a plus as well . So
31:46
those are the main things . Is that can many people
31:48
use it in any city or state ? If
31:53
you reproduced it , which is great , um
31:55
. And if you have make a hundred thousand more , that's
31:57
also great . The last two not quite
31:59
um , as necessary
32:01
. It just makes a little more challenging to find people
32:03
yeah but my people will turn that
32:06
business into a franchise
32:08
system . get all the paperwork done , help
32:10
you with your policies and procedures and your
32:12
step-by-step manuals on that , so you
32:14
can just walk right in and start offering franchises
32:16
.
32:22
Yeah , so it's like you come at it from the point of view where
32:24
you forget about franchises for a second . But you know a lot of business
32:26
owners don't think early enough about what
32:29
the end game is and how they're going to exit . Now
32:31
you are someone who has built a business and you've
32:33
exited as well . But
32:35
in order to exit , you need
32:37
to take your hand off the tiller and
32:40
that business needs to be able to run itself without
32:42
you . And in order to do that , you need to put
32:44
systems , processes in place , you need to have
32:46
good people that can be trusted
32:49
and you need to
32:51
have that blueprint , that manual , that anybody
32:53
could like . If you died or dropped dead
32:55
or just disappeared off the face of the earth , that
32:58
was a bit extreme , sorry , but you know what I mean
33:00
. You still have to . I mean , look , let's be
33:02
realistic . You have to plan for that If you want your
33:04
business to survive and thrive without you . If
33:07
you took yourself out of the business
33:09
, could it run ? And if the answer
33:11
is yes , you
33:14
also have a business . Potentially
33:16
that is franchisable , if
33:18
you can tick those other boxes
33:20
of how replicatable is it . Well , if
33:22
you've got a system already , it probably is replicatable
33:25
. How big is the audience ? Is there
33:27
a market for it ? In multiple locations
33:29
. Suddenly , you start to see where
33:31
the opportunities are , all
33:34
over the place . Yep
33:37
, exactly right . Wow
33:40
, I've learned so much today . I feel
33:42
like I've like done four years of university
33:44
in like half an hour or whatever . How
33:46
long we've been talking ? This is freaking awesome
33:48
um , wow , um
33:51
. So , and , by the way
33:54
, you know , the majority of my audience is
33:56
actually based in the united states , not in
33:58
the uk . It's like 60
34:00
us , 35
34:03
, I think . Uk it must be my accent
34:05
, right , they think I'm smart over there
34:07
. Um , and then the rest is sort
34:09
of spread out all over the rest of the world . Um
34:12
, so any of you you guys
34:14
and girls that are listening to this that want to
34:16
get in touch with greg because
34:18
you're thinking actually my
34:21
business , because we've had a lot of those conversations
34:23
about how to get your business
34:26
to a stage where you can exit
34:28
if you're thinking actually do you know what ? I want to
34:30
hang in there a bit longer and actually maybe package
34:32
this up .
34:37
Greg would love to talk to you . Right , great to have
34:39
options . You always got to have options on that
34:41
. If you want to grow , you're going to
34:43
grow either linearly , where
34:45
you are putting your money into the next unit
34:47
, you're overseeing the operations , you're managing
34:49
that . You can only do that if you have your own
34:51
money to do it . You
34:57
want to grow exponentially . That's where you get into franchising . You don't get as much money back
34:59
but you don't have to put as much money in .
35:01
You've got that annuity . You've got those royalties ? Yeah , absolutely . And then , similarly
35:03
, for anyone that's thinking I'm
35:06
kind of bored of this nine to five stuff and I'd
35:08
like to kind of have my own business . But you know
35:10
, without all of the amount of graph
35:12
that poor people like me have put in to get
35:14
our businesses to where they currently are
35:16
, then again franchising is something that you might
35:19
want to consider , right , greg ?
35:21
Absolutely Good to have options . Always check
35:23
out your options . I'm all about education
35:25
. There's a lot of great information on my website about
35:28
franchising to educate you on that . Franchising
35:30
is not necessarily right for everybody . I
35:32
will not try and convince you it is . It's
35:35
just good to have options , good to check out your
35:37
options , compare and contrast .
35:40
Exactly Wow . And
35:42
you know the thing I love about you , greg , is you're
35:44
so , so passionate about
35:46
this as an from a point
35:49
of view of . You know
35:51
we all get one life view
35:58
of of . You know we all get one life and you know you try and make the best shot of it that
36:00
you can . We talked in our pre-talk about Ray Kroc and how I felt the movie
36:02
. Having read his book and read his own
36:04
words , I think the movie with Michael Keaton
36:06
if anyone listening has not seen it , check the
36:08
founder out , um it
36:11
. It kind of did
36:13
him a disservice in a way , because
36:16
he was someone who I think he was
36:18
in his early 50s trying
36:20
to sell those milkshake
36:23
making machines right , I mean driving
36:25
thousands , of thousands of miles
36:27
. There was no Zoom calls or anything like
36:30
that back then it was all on foot
36:32
. You're doing the hard miles in your car , gas
36:35
miles and just
36:37
not having any success at all . Comes
36:39
across this little diamond
36:42
of a hamburger restaurant in the middle of
36:44
nowhere just straight
36:46
away , is like oh my God , what the
36:48
hell is this ? This is awesome . Then
36:51
starts to learn more about how the business
36:53
operates and then sees an opportunity and he
36:55
just goes for it and takes his best shot
36:57
at life . And the thing that I love having
36:59
spent some time with you is that
37:01
I can see that you are
37:03
truly passionate about taking
37:06
people by the hand and helping
37:08
them to take that best shot
37:10
at life . And you know it might not
37:12
be for them , as you say , but
37:15
it's good to look at your options and , if it is
37:17
, I truly believe you're someone
37:19
that will just be right in there in the journey with
37:21
the people that you help and
37:23
just helping them to really just knock it out
37:25
the park absolutely
37:28
.
37:28
the more you help people get what they want
37:30
, the more you will get what you want
37:32
, zig Ziglar .
37:36
I was just about to say , Greg
37:38
, thank you so , so much
37:40
. Right , all of you listening
37:42
. Franchisemavencom
37:45
. Right , Greg ?
37:46
Yes , sir , People
37:54
will click on book
37:56
a call if they want to have a call with you . What happens , basically
37:58
? You book a call , we're going to talk . First call
38:00
is going to be you asking me anything . You
38:02
want anything about me , anything
38:08
about franchising . I'll ask you some things about what you're looking to get out
38:10
of a franchise , making certain that your expectations are there . I don't want anybody
38:12
with you know I want to be a millionaire in a year . Well , that ain't
38:14
going to happen , so we're going to get those out of the way
38:16
to begin with . So first call , you
38:19
ask me anything , get to know me . Everything's
38:22
okay . We move on to the next call . I send you out
38:24
a questionnaire to fill out so
38:26
we can get to know you . Second call is going
38:28
to be all about you . Half hour hour
38:30
, whatever it takes . I need to know as
38:32
much about you as I can , about
38:38
where have you been , where are you at now , where do you want to be , so that I can
38:40
tailor franchise opportunities around you . I will come up with five or ten opportunities
38:43
that are where the franchisors are looking
38:45
for people like you and you are
38:47
looking for people like them . We'll narrow it down to
38:49
two or three . We'll go through the process itself
38:51
of investigating those franchises and
38:53
education All about education
38:56
along the way we will determine one
38:58
if franchising is right for you to begin with and
39:00
, if it is , which is the right franchise for you
39:02
.
39:04
Wow , you really really do
39:06
hold people through
39:08
the entire process
39:11
and I'm free .
39:14
Yeah , really yes
39:16
to uh to anybody for my services
39:19
the franchisors that
39:21
will pay me a referral fee . So if you decide to invest
39:23
in one of the franchises I introduce you to , they
39:26
will pay me a referral fee , even if you don't
39:28
get involved in the in those franchises
39:30
and said it's not you , by the time you're through working
39:32
with me , you'll know how to investigate any
39:34
franchise .
39:36
Wow . So
39:38
I looked up the meaning of the word maven
39:40
. It means an expert accumulator
39:42
of knowledge . And there you are Maven
39:46
by name , maven by nature . I
39:48
love it , greg . Thank you so
39:51
so much . Have you had fun today .
39:54
Yes , You're a great host , Roberto . I love all
39:56
the questions . You keep it very lively and active
39:58
and fun .
40:00
Yeah thank you . I'm very curious as well
40:03
. I don't know if you got that , but
40:05
when I get excited about something , my mind
40:07
is racing at like 300 miles an hour
40:09
and then , because I'm very visual , so
40:11
like everything's just popping off in here . But
40:14
you've really really impacted my thinking today
40:16
, open my eyes as well , and
40:18
I've learned so much , and if I have
40:21
, I'm sure everybody listening will
40:23
have as well . So , um , so
40:25
yeah , I just book a call with this
40:27
, this fine young man and
40:30
um and and start your path
40:32
to um . Whatever success
40:34
looks like for you , I wish everybody luck
40:37
if you do decide to engage
40:39
with Greg . Greg , thank
40:42
you for your time , sir . I
40:45
hope that we connect again in future
40:47
and when we bring our swim
40:49
costumes and stuff to the Ozarks , then I'll definitely
40:51
look you up .
40:53
Please do . I'm here for you . It'll be a lot of fun
40:55
. We'll enjoy ourselves .
40:56
Awesome . Thank you all so much
40:58
for joining . Greg and I Follow
41:02
the show on Instagram at Taylor and Talk Podcast for the latest episode updates , highlights and
41:04
news . The podcast is also on YouTube at
41:06
Roberto Revilla , london , and you can email
41:08
the show at taylorandtalkpodcast at gmailcom
41:10
. Hit subscribe . Give the show a rating
41:12
and a review . Click the share button
41:15
in your player . Very important send
41:17
this episode to someone you know who
41:19
needs to hear what greg taught us today
41:21
. And if you love tailoring talk and
41:23
you want to support the show , hit the support show link
41:25
in the show notes . Have a great week , be
41:27
good to each other and I'll catch you on the next
41:30
one .
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