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Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Released Thursday, 4th July 2024
Good episode? Give it some love!
Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Thursday, 4th July 2024
Good episode? Give it some love!
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In this episode of The Ticket, we explore how AI can maximize team efficiency in customer support with Ruth O'Brien, Senior Director of Automated & Proactive Support, and Leanne Harte, Senior Manager of Customer Support. They'll share valuable insights on effective AI implementation, the impact on support teams, and actionable advice for leaders looking to boost team performance.


Watch this episode on YouTube: https://www.youtube.com/watch?v=97F1WQWSM3U


😁 Follow the people:

https://www.linkedin.com/in/ruthieob/

https://www.linkedin.com/in/leanneharte/


Newsletters:

Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter


Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI.

https://inter.com/productpodcast


Say hi on 👋

Twitter: https://twitter.com/intercom

LinkedIn: https://www.linkedin.com/company/intercom/


Learn more about Fin AI Copilot: https://www.intercom.com/support-for-agents/ai-copilot

www.intercom.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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