TTT 017: How Panera Bread Bakes the Perfect Customer Experience
Released Thursday, 9th January 2020
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TTT 017: How Panera Bread Bakes the Perfect Customer Experience
TTT 017: How Panera Bread Bakes the Perfect Customer Experience
Thursday, 9th January 2020
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Enjoy this snack-sized segment featuring Noel Nitecki, Director of Enterprise Services Panera Bread and Christophe Barriolade, SVP at TIBCO in which the two discuss Panera Bread's MDM strategy across more than 2000 physical locations, empowering franchise owners to ideate and apply the data in unique ways to deliver unique and intimate customer experiences. Noel shares Panera Bread's journey of implementing TIBCO EBX and what's cooking for the restaurant chain moving forward.
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TIBCO Tech Talks
Welcome to TIBCO Tech Talks, the podcast where innovation meets today's thought leaders. Whether you need to simply survive—or transition from digital transformation to implementation—innovation is the key to getting and staying ahead. Here you'll get an insider's perspective on how companies are changing the customer experience and humanizing the technology that now surrounds us all.Join Podchaser to...
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