Telehealth and telemedicine are just the beginning of a new future of serving patients where they need it most. Optum's Office for Provider Advancement embodies it's three pillars of research, excellence and partnership to better the provider and patient experience. In this episode, Dr. Amy Nguyen Howell from Optum's Office for Provider Advancement, discusses:

• How the patient and provider experience has been impacted by the COVID-19 pandemic.
• What the Office does to meet patient and provider needs.
• Upcoming research and projects from the Office.