Mike Fusco of Fusco and Orsini pulls back the curtain and talk to us about the hard market through his lens. Mike and his agency have a strong focus on Commercial Insurance and Employee Benefits.  He tells us how he uses robot process automation to improve efficiency, employee morale, and overall customer satisfaction. Not only do we discuss this, but also we discuss why he loves the hard market and so much more...

Together, we tackle: 

• What sets Fusco & Orsini apart from the competition
• How his Team Dynamic produces big returns
• What is Robot Process Automation ? 
• Why should we be paying closer attention to RPA?
• What's next in his agency for technology and Robots
• What should agencies expect in 2024? 

There's a lot to unpack in this episode.