The pace and scale of change is stress-testing business systems as never before. While most now believe the full impact of the COVID-19 pandemic will unfold over an 18- to 24-month period, so far, leadership teams have focused principally on operational matters: employee and customer safety, supply chain disruptions, productivity among sheltering workers, compliance with federal, state and local directives. The success and sustainability of a business has always been a function of its ability to adapt its structure, strategy and culture to emerging internal and external forces. Moreover, these three are inextricably linked.