Series 2: Episode 3 - Mobile Loyalty Audit 2013So the apostles, have been postulating over the 'Apostle Model' and stressing over the 'Stress Tests', to discuss the outcomes of the WDS Mobile...For over a decade, WDS has worked with some of t

WDS Trends 2013 #2 - The Predictors

Feb 20th, 2013

Series 2: Episode 2 - Wireless Trends 5 to 10Part 2 of WDS’ industry trends for 2013, the panel charge straight into their deliberations to cover the remaining topics from episode #1. Spanning...For over a decade, WDS has worked with some of

WDS Trends 2013 #1 - The Predictors

Feb 19th, 2013

Series 2: Episode 1 - Wireless Trends 1 to 5Each year WDS releases its 10 industry trends. Now in its fourth year ‘the predictors’ seek to provide comment on trends that will be pertinent and...For over a decade, WDS has worked with some of

Putting telecoms loyalty through the blender

Nov 15th, 2012

Series 1: Episode 7What is loyalty, what are the financial benefits of loyalty to a carrier or hardware brand and how can this be grown and managed? Primarily consumers are easily swayed on price;...For over a decade, WDS has worked with so

Battery Apathy! Are you always charged up?

Oct 8th, 2012

Series 1: Episode 6We’ve long been aware that battery performance is the Achilles’ Heel of the smartphone. Not only have we seen the volume of technical support calls relating to battery performance...For over a decade, WDS has worked with s

Retail: I want a quirky keyboard

Oct 4th, 2012

Series 1: Episode 5There is a growing appreciation and awareness that retail is forming a key part of the customer journey. No longer is it just a transaction or a point in the lifecycle to just...For over a decade, WDS has worked with some

Customer Experience

Jun 26th, 2012

Series 1: Episode 4'Customer Experience' is the current mantra, permeating all sectors including the wireless industry. Operators are vying to differentiate their personal notion of a consumers'...For over a decade, WDS has worked with some

OEM Differentiation

May 2nd, 2012

Series 1: Episode 1The smartphone form factor has homogenized and many of the world’s leading manufacturers now launch products all running the same (or similar) OS variants. But if...For over a decade, WDS has worked with some of the la

RIM | I love buttons

May 2nd, 2012

Series 1: Episode 3Blackberry was an executive aspirational brand that was the game changer for mobile email. Many would say their messaging functionality is still superior, the build quality is...For over a decade, WDS has worked with some

Windows Phone – Can it hit double digit market share?

May 2nd, 2012

Series 1: Episode 2Competing against the rampant march of Android and an ever-loyal base of iOS users, can Windows Phone compete in the brave new world of wireless to become the third ecosystem?...For over a decade, WDS has worked with some

Rate