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Kent D. McPhail and Stephen M. Hladik
What the MEpisodes
Kent D. McPhail and Stephen M. Hladik
What the M
A Business podcast
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Episodes of What the M
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Welcome to the season 2 finale of What the M! This season, Kent and Steve have interviewed amazing, thoughtful, and brilliant guests. Each guest has been uniquely qualified to speak about different aspects of the default servicing industry, and
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Jodi Gaines, Chief Executive Officer at Claims Recovery Financial Services (CRFS). Jodi began her career as an insurance claims clerk at Anchor Mortgage
This week, we zigged instead of zagged! Typically, What the M does not focus episodes on state-specific issues; however, the current regulatory environment in New York merits a departure from our usual format. In this episode, we address the cu
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Steve Paton, CEO of Universal Component Lender Services (UCLS). Steve has a Bachelors of Science in Business Administration and Finance from Sacramento
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Cesar Hernandez, CEO of Agility 360. Cesar received his Bachelor of Science from the Wharton School of Business at the University of Pennsylvania, and h
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Courtney Thompson, Executive Vice President and Head of Servicing at CMG Financial. Courtney has a BA from Western Michigan University and a JD from Mich
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Renardo “Rick” Hicks from Eckert Seamans, LLC. Rick received his BA in Government from Hamilton College, his JD from Northeastern University, his LLM fr
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Mark Calabria. Mark is an author, advisor, economist, and the former Director of the Federal Housing Finance Agency (FHFA). Mark received his BA in Econo
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Jason Myers, Vice President of Business Development at MCS (Making Communities Shine). MCS is a nationwide property services provider working across comm
It’s that time again… for a new episode of What the M! This week, Kent and Steve are honored to bring you an interview with the Honorable Annette M. Rizzo. Judge Rizzo was gracious enough to drop by to discuss mortgage foreclosure mediation pro
This week on What the M, we have a very special guest…host! With Kent out of the office, his law partner, Brooke Sanchez (literally) stepped up to the mic! Brooke is not only the Managing Partner of McPhail Sanchez, LLC, she is also the firm’s
“Father Time is undefeated.” – Erik QualmanIt’s that time again… for a new episode of What the M! This week, Kent and Steve are excited to bring you an interview with internationally renowned author and speaker Erik Qualman. Erik stopped by “Wh
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Jesse Randall, COO of Black Dome Services, LLC. This episode focuses on the topic of property preservation in relation to mortgage servicing industry, as
Happy Holidays from all of us here at What the M! Steve is a little under the weather this week, but he and Kent both wanted to send this message out to thank the listeners for all of your support, and to wish you a very happy and safe holiday
It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Allen Chapman, Executive Vice President with Hub International. HUB International is a leading insurance brokerage company that provides employee benefi
Happy Thanksgiving from What the M! Kent and Steve wanted to drop in and thank all of the listeners for your support. It's been a great first year for the podcast and we look forward to many more! For this week's holiday episode, Kent and Steve
It’s time again… for a new episode of What the M! This week, Kent and Steve interview Daren Blomquist, Vice President of Market Economics at Auction.com. Daren began his career as a reporter for the Daily News Tribune, where he focused on count
Happy Fall to all! It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Alicia Stewart, Assistant Vice President at BSI Financial Services.Alicia has over 20 years of experience in the default servicing ind
It’s that time again… for a new episode of "What the M," Kent McPhail and Steve Hladik's podcast about the default mortgage servicing industry! This week, Kent and Steve discuss the continuing surge of the post-COVID “work from home” movement.
Welcome to Season 2 of What the M! Last season, we were fortunate enough to interview an incredible roster of talented professionals about their insights and predictions for the default servicing industry. We wanted to kick off our new season b
Did you miss us? Kent and Steve *were* taking a brief summer hiatus before Season 2 of “What the M” drops in September. But when a fascinating U.S. Supreme Court decision was issued, Kent and Steve couldn’t wait that long to talk about it with
Welcome to the season finale of What the M! You won’t want to miss this episode. Since the podcast began in September 2022, Kent and Steve have interviewed amazing, thoughtful, and brilliant guests. Every season 1 guest has been uniquely quali
This week on What the M, Kent, and Steve returned to the faithfully commerce-driven city of Dallas, TX in anticipation of the Legal League Servicer Summit. While there, Kent met with the Latinas in Power ("LIP") for a fun evening of dinner and
This week on What the M, Kent and Steve have a very special guest! In advance of next week’s Legal League Annual Spring Summit, Kent and Steve decided that an interview with one of Legal League’s rising stars, Brooke Sanchez, was in order! B
This week on What the M, Kent and Steve interview Toniqua Green, Vice President of Corporate Social Responsibility at Mr. Cooper. Mr. Cooper prides itself on challenging the loan servicing status quo – so as an industry innovator, Toniqua is ri
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