In this podcast, we discuss the impact of the global recession on shipping and logistics companies, the lessons learned, and how business process outsourcing can help shipping and logistics companies weather economic downturn and prepare for gr

The CFOs Agenda For 2010

Feb 26th, 2010 12m 50s

In this podcast, we discuss with Manish Vora the key takeaways from the Annual CFO survey that polled over 100 senior finance executives in organizations with revenues of over 3 billion USD from US and UK. Hear Manishs perspective on the top fi

Leveraging business process outsourcing as a strategic tool to gain actionable insights for improving marketing effectiveness

Oct 30th, 2009 8m 7s

In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve research and analytics across the core insurance function.

Improve efficiencies in sales and distribution processes by leveraging business process outsourcing

Oct 30th, 2009 9m 16s

In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve their sales and distribution function.

Leveraging business process outsourcing to improve policy administration processes

Sep 25th, 2009 7m 7s

In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage business process outsourcing to improve their policy administration function.

BPO is the life raft for shipping and logistics businesses

Aug 14th, 2009 14m 43s

In today’s episode, we’ll discuss with Jaison why he believes that shipping and logistics companies need to leverage Business Process Outsourcing to survive the current economic turmoil more so now than ever before.

Procure to Pay transformation for mid market and multi-national organizations

Aug 4th, 2009 7m 12s

IIn today’s episode, we will discuss with Daniel his point of view regarding which clients can accelerate realization of ‘procure to pay’ transformation and why is it important right now.

Survival Strategy for Travel & Leisure companies

Aug 4th, 2009 13m 3s

In this podcast, we discuss with Todd Dirks on how outsourcing should be viewed by Travel and Leisure companies, as a strategic means of process improvement and not just a reactionary cost savings initiative.

Effective Change Management

Jul 16th, 2009 10m 33s

In this podcast, we will discuss with Arijit his thoughts on effective change management - probably the single most important thing which differentiates success from failure for companies worldwide. Listen to examples of companies adopting key

Leveraging KPO for sustainable competitive advantage

May 7th, 2009 12m 24s

In this podcast, we will discuss with Anish how companies are leveraging knowledge processes to gain sustainable competitive advantage in today's unique business environment. Listen to a perspective on the concept of Knowledge Process Outsourci

Growth strategies for CPG industry in challenging economic times

Apr 7th, 2009 8m 27s

In this podcast, we will discuss with Brian the trends he's seeing in the CPG industry; what are some of the strategies CPG companies need to adopt to come out the economic crisis intact and some very interesting concepts in outsourcing that ar

Surviving the economic tsunami

Mar 18th, 2009 12m

In this podcast, we will discuss with Deborah Kops, Chief Marketing Officer at WNS Global Services, why she believes that companies need to leverage business process outsourcing to survive the current economic turmoil – more so now than ever be

Predictive Analytics helps increase marketing ROI

Mar 4th, 2009 5m

In this podcast, we discuss with Amitabh Bose, the concept of predictive analytics - which is clearly emerging as a tool to increase marketing ROI. Leveraging predictive analytics to determine events before they have occured - such as predictin

Latest trends in Finance and Accounting Outsourcing

Feb 20th, 2009 11m 59s

In this podcast, we discuss with Manish Vora the latest trends in finance and accounting outsourcing, clearly one of the fastest growing areas in the outsourcing scene. We also talk to Manish about Business process utility. With contradicting r

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