Episode Transcript
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0:00
Bring
0:00
your business networking and meetings
0:02
to life with IHG Hotels and Resorts.
0:05
With 18 hotel brands, we're in the
0:07
business of you. So you can grow
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your network at any of our 6,000 destinations. Visit
0:13
IHG.com to learn more.
0:19
Here's your Money Briefing for Monday, October 9th.
0:22
I'm J.R. Whalen for The Wall Street Journal. Automatic
0:27
payments are a quick way to make sure your bills
0:29
get paid. Just enter the numbers and
0:31
forget about it. Easy, right? Problem
0:34
is, people often overlook the risks.
0:37
Auto pay is really only a good option
0:39
for people who have reliable income and
0:41
steady spending habits. Because otherwise,
0:44
you risk spending more than you could pay off in any
0:46
given month.
0:46
We'll talk with our personal finance reporter,
0:49
Amani Moiz, about how to make auto
0:51
pay work for you. After the break.
1:00
Let
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IHG Hotels and Resorts bring the power
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of online networking into the real world
1:07
to move your business forward. With 18
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hotel brands and an award-winning loyalty
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meet with confidence, reconnect with colleagues,
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collaborate as a team, or just relax. With 6,000
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to grow your business and network through ours. Because
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at IHG, we're in the business of
1:28
you. Visit IHG.com to
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learn more.
1:37
Auto pay is a convenient way to pay bills.
1:40
But for many consumers, it winds up costing
1:42
them money. Wall Street Journal personal
1:44
finance reporter, Amani Moiz, joins me
1:46
to discuss. So Amani, I've
1:49
got a lot of my bills set up for auto pay. Is
1:51
that pretty typical?
1:52
Absolutely, especially in 2023. So
1:55
Pfizer, a payment processing company,
1:58
they say that almost
1:59
80% of Americans have
2:02
auto pay set up for at least one of their bills,
2:04
but it's a lot more common for fixed expenses
2:07
like maybe your cable bill
2:09
than things that fluctuate
2:10
from month to month like a credit card bill.
2:13
Why has auto pay become so popular?
2:15
Because it's so easy. A lot of people
2:18
don't really like to think about their
2:20
bills if they can help it. So if setting
2:23
up auto pay is one less thing you have to
2:25
worry about, a lot of people would prefer to set
2:27
it and forget it.
2:28
You mentioned people use it for cable bills
2:30
and maybe sometimes credit card bills. What
2:33
other types of bills do people typically use automatic
2:35
payment programs for?
2:37
Well, automatic payments is
2:39
really just a fancier way
2:41
of saying that you're authorizing another
2:43
entity to take money from your account. So
2:46
if you have any type of subscription product like
2:48
a magazine or a gym membership, that's already
2:51
happening on a recurring basis.
2:53
Now setting up automatic payments in advance
2:55
seems like a good way to avoid missed
2:57
or late payments and yet in your reporting,
3:00
you found that total fees and interest
3:03
paid by credit card holders rose 19% from 2015
3:05
to 2020.
3:07
How
3:09
did that happen?
3:10
In theory, the benefit of auto pay
3:12
is that it's supposed to help consumers be better
3:15
about paying their bills on time so that they afford
3:17
late fees. But what I found in my reporting
3:19
is that people who use auto pay tend
3:21
to pay a smaller percentage of
3:24
their bills overall compared
3:26
to when they would make manual payments. So
3:28
in a situation with a credit card, if you're
3:31
paying less of that balance, that means you're potentially
3:33
paying more in interest.
3:34
Why would people choose to pay less?
3:36
It's all about the default. So when
3:39
you're setting up auto pay, you're typically presented
3:41
with three options. You could set it for
3:43
your minimum payment, pay in full
3:45
every month, or you could set a custom
3:48
flat dollar amount to pay every month. Most
3:51
people, they tend to stick
3:53
with the tube extreme since it's the easiest
3:55
setting than entering your own custom amount. But
3:58
when someone selects paying full they're more
4:00
likely to change their setting over time because
4:03
that's not always affordable. When people
4:05
select minimum payment, they tend to keep
4:07
that setting. And since it's automated,
4:09
meaning they don't have to worry about it, they're less likely
4:12
to go back, pay their bill, and make additional
4:14
payments so that they're not just making the minimum
4:16
payment.
4:17
That minimum payment option you mentioned may
4:19
be more affordable, but
4:20
now the consumer is on the hook for interest as
4:22
well, right?
4:23
Yes. When you're making a minimum payment, you're typically
4:26
paying a lot more in interest because the
4:28
way that the requirements are
4:30
set up, they're different from account
4:33
to account depending on where you get your credit card from.
4:35
But that minimum payment typically only represents like 2%
4:39
of your overall bill. That's not very
4:41
much, and that's not, it's not
4:43
a really good way to get out of debt if that's
4:45
your goal. So let's say I sign up for auto
4:47
pay somewhere. Does that have an effect on my
4:49
credit score?
4:49
Not directly. It can
4:52
benefit your score if it helps
4:54
you avoid mispayments because not missing
4:56
payments makes up a good percentage of your score. But
4:59
signing up for auto pay by itself doesn't
5:01
necessarily have an impact on your
5:04
score.
5:04
But what happens if someone's enrolled in auto pay,
5:07
but when the payment day comes and
5:09
they have insufficient funds in their bank
5:11
account?
5:12
So if you don't have an overdraft
5:14
protection set up, then that
5:16
payment will be rejected. So
5:19
an issuer will typically try
5:21
that payment twice, maybe a few
5:23
days apart to give you a chance to transfer
5:25
some money. But after two returned payments,
5:28
they tend to just unenroll that customer
5:30
from auto pay. Being unenrolled
5:33
doesn't have a direct impact on your credit score
5:35
because that's not reported to the bureaus. However,
5:38
your lender is probably going to be taking a closer
5:41
look at your account because now they
5:43
think that you're potentially a riskier customer.
5:45
And that means that maybe they're less likely
5:48
to extend you more credit if you apply
5:50
for it, or they could even reduce your credit
5:52
limit.
5:53
And that could affect credit card applications, mortgages,
5:56
and things like that down the line?
5:57
Yes, because if you have a low...
5:59
limit than your credit utilization
6:02
usually goes up and that has a direct
6:04
impact on your credit score. So there's some
6:06
responsibility here with the consumer
6:08
to manage their spending.
6:09
Financial advisors say that auto-pay is really
6:11
only a good option for people who have reliable
6:14
income and steady spending habits because
6:16
otherwise you risk spending more than you could pay
6:18
off in any given month and then you're facing
6:21
potential overdraft fees or return payments
6:23
and late fees and that quickly can
6:25
offset any savings that you'll have
6:27
from auto-pay and potentially
6:30
create more headaches for you to deal with when auto-pay
6:32
was supposed to make your life easier.
6:34
What other risks with auto-pay should people be
6:36
aware of?
6:37
More broadly than just credit cards, you
6:39
want to make sure that you're keeping tabs on
6:41
all of the automatic payments that you have set up
6:44
just to make sure that you don't end up paying for
6:46
things that you no longer need. For example,
6:48
a gym membership in a city that you no longer
6:50
live in or maybe you're paying
6:53
for a magazine that you no longer read. Regularly
6:56
checking your statements is a good way to keep
6:58
tabs on what payments are coming out
7:00
and if you see something that shouldn't be there you should call
7:02
your bank right away.
7:03
So how do credit experts say people should approach
7:06
auto-pay so it doesn't cost them
7:08
money or appear risky to banks?
7:10
The best option if you can afford it is to
7:13
set your auto-pay to pay off in
7:15
full. Now if you don't trust yourself and
7:17
there's a risk that you'll overspend one
7:19
month, what you should do is set
7:22
your own mental limit and set an
7:24
auto-pay to match that limit. So say that's
7:26
going to restrict yourself to spending $500 on
7:28
your credit card a month, set your auto-pay to $500.
7:32
Another strategy that you can try is
7:34
to schedule your auto-pay
7:36
days to match up with your income.
7:39
So on the days that you receive your paycheck that
7:41
way you know for a fact that money is going to be
7:43
in your account and you're not at risk of spending
7:45
it before that auto-pay gets triggered. Lastly,
7:48
financial advisors say there's also value in just
7:51
doing things the old-school way. So setting
7:53
up reminders and paying your balance yourself, that
7:56
way you have a dedicated time to check
7:58
over your statement every month, review your finances
8:01
and look for any fraudulent charges.
8:30
You
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