In this episode, Dominique goes into detail about the mindset shift and beliefs needed to understand the importance of the customer experience in business. Especially, during the upcoming holiday season that is approaching. She shares some current beliefs business owners might have around the lack of importance of the customer experience and what they can do to shift their mindset to understand how important it is to their bottom line.

Dominique speaks about how people believe that they can actually afford to focus on the customer experience later. Not realizing that, the more you ignore not building upon the customer experience, the more it’s hurting your business. It’s those gaps and holes you can’t see. Becuz your focus is making money. 

As you prepare for the holiday season, she urges you to consider building a valuable business, brand, and experience. 

If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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