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Little Happier: The Right Thing to Say When Someone Makes a Bad Mistake.

Little Happier: The Right Thing to Say When Someone Makes a Bad Mistake.

Released Monday, 20th May 2024
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Little Happier: The Right Thing to Say When Someone Makes a Bad Mistake.

Little Happier: The Right Thing to Say When Someone Makes a Bad Mistake.

Little Happier: The Right Thing to Say When Someone Makes a Bad Mistake.

Little Happier: The Right Thing to Say When Someone Makes a Bad Mistake.

Monday, 20th May 2024
Good episode? Give it some love!
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Episode Transcript

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0:00

If you've ever been in the market for

0:02

a new home, you know home shopping can

0:05

be a lot. There's so much

0:07

you don't know and so much you need to

0:09

know. What are the neighborhoods

0:11

like? What are the schools like? Who

0:13

is the agent who knows the listing

0:15

or neighborhood best? And why

0:17

can't all this information just be in

0:20

one place? Well,

0:24

now it is on homes.com.

0:27

They've got everything you need to

0:29

know about the listing itself, but

0:31

even better. They've got

0:34

comprehensive neighborhood guides and detailed

0:36

reports about local schools. And

0:39

their agent directory helps you see

0:41

the agent's current listings and

0:43

sales history. homes.com

0:46

collaboration tools make it easier

0:48

than ever to share all

0:50

this information with your family.

0:53

The whole cul-de-sac of home

0:55

shopping information, all at your

0:57

fingertips. homes.com.

1:00

We've done your homework. Robert

1:04

Half research indicates nine out of

1:06

ten hiring managers are having difficulty

1:09

hiring. If you have open

1:11

roles, chances are you're feeling this too. That's

1:14

why you need Robert Half. Our

1:17

specialized recruiting professionals engage with

1:20

our proprietary AI to connect

1:22

businesses of all sizes with

1:24

highly skilled talent in finance

1:27

and accounting, technology, marketing and

1:29

creative, legal and administrative and

1:31

customer support. At Robert Half,

1:34

we know talent. Visit

1:36

roberthalf.com today. I'm

1:39

Gretchen Rubin and this is A Little Happier.

1:43

I get a tremendous intellectual and

1:45

emotional satisfaction when I hear someone

1:47

give exactly the right response

1:49

in a difficult situation. So

1:52

I'm always on the alert to hear examples of

1:54

people knowing the right thing to say. I

1:57

remember one incident quite clearly.

2:00

though it happened many years ago. My

2:03

husband Jamie and I were working on a

2:05

side project with several other people. After

2:07

we all received a certain email,

2:09

one person, our closest friend in

2:11

the group, meant to reply to

2:13

the message just to Jamie and

2:16

me with a somewhat

2:18

mean comment about the larger group.

2:21

And alas, you can guess,

2:24

he made that classic mistake and

2:26

hit reply all. He

2:28

immediately sent a note of apology to the

2:31

people who were surely very annoyed to see

2:33

the message, and then sent another note to

2:35

Jamie and me to lament what had happened.

2:38

When I saw his email, I sat at my

2:40

desk trying to figure out how to respond in

2:43

a way that would make him feel better. I

2:45

knew he must feel terrible about this

2:48

mistake, and I wanted to comfort

2:50

him, but I couldn't think of

2:52

a single thing to write. But

2:55

in a flash, my husband

2:57

sent back what seemed to me to

2:59

be a simple and perfect response. We've

3:03

all done it. It

3:05

was comforting because it was true.

3:08

Reply all. We've

3:10

all done it. Now often

3:13

when I'm around someone who's screwed up, I

3:15

say to them, we've all

3:18

done it. I'm Gretchen

3:20

Rubin, and I hope this makes your week

3:22

a little happier.

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