Join our CEO Denis Ahern and Business Development Manager Helena O' Brien on Ep #7 of the IMS Hotel Tech Unwrapped podcast series, where we unravel the pivotal role of technology in hospitality.

In this episode, Denis and Helena discuss IoT technology in the hospitality industry. They also explore the various applications of IoT in hospitality, such as door access control, monitoring and controlling the environment, and voice assistants. They emphasise the importance of data-driven decision-making and the potential for IoT to enhance the guest and employee experience, while improving operational efficiency and sustainability.

Takeaways

• IoT technology, such as casting and door access control, is becoming increasingly popular in the hospitality industry.
• IoT can enhance the guest experience, improve operational efficiency, and contribute to sustainability efforts.
• Data-driven decision-making is crucial in leveraging the benefits of IoT technology.
• IoT can be used to monitor and control the environment, improve energy efficiency, and enhance safety and security.
• Upgrading Wi-Fi networks to support IoT devices can unlock significant cost savings and business opportunities.

Chapters

00:00 Introduction and feedback on IoT technology in hospitality

07:10 Common use cases of IoT in hospitality: door access control, casting technology, and environment monitoring

13:56 The benefits of IoT in period buildings and energy efficiency

28:53 Emerging trends in IoT: aIot and digital guest and employee experiences

34:05 Key takeaways and conclusion