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Jason S Bradshaw is a global strategic advisor to C-suite executives and start-ups, a keynote speaker on customer and employee experience, digital transformation and leading through crisis.He has led transformative change with some of the most recognisable brands like Target, Fairfax and Volkswagen. Delivering phenomenal customer centric growth including over 200% increase in lead generation, $36 million in ecommerce sales in year one and decades of customer and employee metrics improvements.He is a best selling author on customer and employee experience, recipient of over 40 industry awards and voted 1 of 30 global gurus on customer service/experience.It all started when at the age of 14 he started his very first business.