There’s a new class of digital wellness tools rising to prominence on the market: apps that help people directly manage their conditions, and can open that care up to more people in the process. We spoke with CEO William Gadsden and pain psych

21st Century Cures Act: Impacts and Innovation (w/ Pooja Babbrah & Ken Kleinberg of Point-of-Care Partners)

Jul 22nd, 2020 45m 38s

The 21st Century Cures Act and its accompanying legislation are poised to have far-reaching impacts on every aspect of digital health and health IT, from patient experience and interoperability to innovation and regulatory compliance. This week

Transportation and the Patient Experience (w/ Ankit Mathur of RoundTrip)

Jun 30th, 2020 24m 23s

This week we're joined by Ankit Mathur, CTO of the non-emergency medical transport company RoundTrip, to discuss the impact of transportation on patient experience and its role as a social determinant of health. We discuss the opportunities for

Telehealth and Rural America's Behavioral Health Crisis (w/ Dr. Michael Consuelos)

May 4th, 2020 56m 43s

There's a behavioral health crisis in rural America, with a lack of providers, coverage gaps, and poor access to treatment creating a recipe for disaster. Luckily, technologies like telehealth and telepsych might be able to help. This week we’r

Mini-sode: The 21st Century Cures Act Is About to Change Digital Health Forever

Jul 31st, 2019 10m 14s

New healthcare data regulations are on the way, and they're going to totally change the way we think about patient data, privacy, and more. In this mini-sode, Product Hacker does a deep dive on the 21st Century Cures act: what it is, why it mat

Mini-sode: What You Need to Know About the 21st Century Cures Act

Jul 31st, 2019 10m 14s

Mini-sode: How Companies Let Billion Dollar Products Walk Out the Door (And How They Can Stop!)

Jun 28th, 2019 8m 6s

Each year, companies miss out on billions of dollars of potential revenue by not giving their employees a chance to innovate. On this mini-sode, we take a look at the high cost of lost entrepreneurship and offer up one methodology that can help

How to Sell Artificial Intelligence w/ Brian O'Neill of Monetate

Apr 5th, 2019 22m 13s

Customer experience AI has been buzzed about for years, but with little to show for it. That’s finally starting to change, with massive growth in personalization, automation, and more. But how do you SELL AI and automation? And more importantly

Digital Product Ethics w/ Dr. Faye Miller

Mar 1st, 2019 19m 48s

The use and abuse of digital products has been big news over the last 12 months. From hostile design and privacy breaches to basic corporate responsibility, people are taking a closer look at the ethical ramifications of our increasingly digita

Mass Transit Innovation w/ Erik Johanson of SEPTA

Dec 7th, 2018 21m 45s

Innovation in the public sector comes with a whole new set of challenges. We spoke with Erik Johanson, director of innovation at SEPTA, about the ins and outs of driving innovative thinking, managing change, and finding clever solutions to budg

Product Market Fit w/ Ubek Ergashev of machineQ

Nov 12th, 2018 29m 24s

Product market fit is at the heart of every product decision, from features to architecture. But how can you find market fit in today's constantly shifting tech landscape? We spoke with Ubek Ergashev of Comcast's machineQ IoT platform about mak

Multi-Product Strategy w/ Brian Glick of Chain.io

Oct 4th, 2018 25m 3s

Managing one product is hard enough. What do you do when it's time to add more? On this episode, we speak with Brian Glick of Chain.io about adopting a multi-product strategy, understanding customer value across multiple products, differentiati

How Do We Stop Cursing at Alexa?

Jul 26th, 2018 17m 25s

Frustrating, confusing, and obtuse – bad voice interfaces are a uniquely terrible experience. Companies like Amazon, Microsoft, and Apple have raised the bar on what "good" voice looks like, but there's still work to do. This month, we talk to

Mini-sode: What Phone Support Can Teach Us About Machine Learning

Jun 15th, 2018 6m 20s

Automation helps companies save millions of dollars a year by taking humans out of the customer support process. But at what cost? We present a brief cautionary tale about customer satisfaction, project management, and the future of machine lea

Mini-sode: Facebook & Building Creepy Products

May 14th, 2018 6m 31s

Most companies keep their users' wants and needs close to heart. So how did Facebook go so far off-course when it came to user data? Music by Prox-C and Daniel Birch with edits by Product Hacker producer Martin Schneider.

Episode III: Voice Interfaces

Apr 19th, 2018 20m 16s

With tens of millions of Amazon Echos sold and digital assistants now standard on most smartphones, voice interfaces have finally arrived. But voice presents unique challenges for product designers, including security, accessibility, and a lack

Episode II: Wearables and the Internet of Things

Mar 7th, 2018 21m 2s

Your house, your fridge, your car, even your pacemaker – “smart” devices have taken over the world. But as businesses rush to tap into these new sources of user data, they run the risk of crashing headlong into a bevy of serious privacy and eth

Episode I: Blockchain

Feb 28th, 2018 24m 32s

Most people know blockchain as the secret sauce that powers cryptocurrencies like Bitcoin and Ethereum, but that's really just the tip of the iceberg. We're joined by Arcwebers Shahrukh Tarapore and Mark Hughey as we dig into the ups and downs