Welcome back to another episode of the QAD Customer Podcast! In this week’s episode we are joined by Scott Gaines. We dive into Scott’s background, the trajectory of his career, Power BI, and so much more!  

00:42 – Learn more about Scott's background. 

02:43 – The trajectory of his career, what he has learned, and what his roles and responsibilities have been like.  

06:04 – How his approach has been influenced by his roots and how this approach has helped him. 

08:39 – Power BI, how he stumbled into that world, and the business steering committee. 

11:57 – How his business utilizes Power BI, how to make decisions about what is best to incorporate into dashboards, and what is most effective.  

18:10 – IT in business and how it can support the business. Where does technology or general IT sit in a business and how can someone level up their game when considering the usage of the software.  

23:19 – What applications he has done with Power BI and what the change management looked like.  

26:07 – What do the components of the salesforce dashboard look like and what kind of components are incorporated.   

27:23 – How does he handle data, how does he ensure the accuracy of data, and focusing on data integrity.  

30:38 – More examples on how he has utilized dashboards and the impact they have made.  

33:35 – Where to learn more about the BI space or how to take advantage of some of the tools.  

35:39 – His approach and thought process around what people can learn at user groups. 

Resources:

Quest Diagnostics