What if the key to a more resilient and effective healthcare system lies in the experiences of a former computer engineering student from Western Pennsylvania? Join us as we chat with Eric Trich, the Senior Vice President of Supply Chain and Support Services and Chief Supply Chain Officer at the University of Chicago Medicine. Eric's journey from Michigan State University to leadership roles at Loyola University Medical Center and UChicago Medicine offers a fascinating glimpse into the inner workings of the healthcare supply chain. Along the way, Eric discusses how his diverse background has informed his approach to solving complex challenges in an urban hospital setting.

From adapting best practices across industries to navigating the unprecedented pressures of the COVID-19 pandemic, Eric reveals how his team has remained resilient and innovative. Listen in as we explore his insights on managing high-quality care in underserved communities, tackling the financial hurdles of Medicare and Medicaid, and the competitive dynamics of staffing. Eric also sheds light on everyday operational challenges like patient transport and public safety, sharing lessons on fostering a people-centered design in healthcare. This episode is a must-listen for anyone interested in the intersection of healthcare, leadership, and supply chain management.

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