We Speak Dispatch
We Speak Dispatch
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We Speak Dispatch
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We Speak Dispatch
We Speak Dispatch
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Did you ever wonder what life is outside of the dispatch center - well that's our topic today and we're gonna give you some useful tips and ideas to find out what's on the other side.#911dispatch #technology #future #thingoldline
Did you ever wonder what life is outside of the dispatch center - well that's our topic today and we're gonna give you some useful tips and ideas to find out whats on the other side.#911dispatch #outsidelife #911console
As we celebrate National Police Week, we have a guest who decided to take it upon herself to make and send out handmade shawls to fallen officers’ families. It started with one of her officers who was tragically killed in a car accident and has
The Kentucky Derby recently took place and we kick off Season 5 by naming our 911 Dispatch Horse and speak about which standards (horses) are important to 911 centers.
Happy National Telecommunications Week – we certainly hope you’re honoring all of those professionals working behind the headset.Today’s episode is all about teamwork and we’re joined by Arthur the National Sales Manager for our sponsor Watso
Happy National Public Safety Telecommunicators Week!Celebrate 2024 NTW with a FREE (yes, that's FREE) gift from our sponsor Watson Consoles.Watson Consoles has created a brand new 2024 Telecommunicator Badge!To claim yours visit: www.wats
On today’s episode we’re joined by Arthur, the National Sales Manager for our sponsor Watson Consoles. He recently did a sit-along at a local Communications Center and came away with definite appreciation for the hard work Dispatchers do every
On today’s episode we’re talking responsibility. We all have a certain responsibility when it comes to work, family, life, and we love these quotes:Personal responsibility is best described as how one acts when no one is watching.With Great
Today’s episode features our special guest, Keri a Comm. Center Manager in Florida – we taught some classes for their agency and found it to be fully staffed, and everyone had such a great morale. So, we had to have her on to tell us how? She
Today’s episode features our special guest, Christie, who is talking about mental health awareness in the Communications Center. She has some very interesting and important information about her agency who is obviously very supportive and commi
Today’s episode features Jeremie who contacted us to discuss dispatching with ADHD. His story is inspiring and clearly unique as he worked through ADHD and developed a truly fascinating story along with some great experiences. We know many pe
Today’s episode features our sponsor Watson Consoles - Quint who has us discussing the on-going issue of staffing in a Communications Center. Many of your favorite WSD Crew has travelled around the country visiting dispatchers in many states,
Today’s episode features two special guests from Indiana, Laurel & Vicky, here to discuss how the state provides FREE training to dispatchers and they even provide lunch. We had the opportunity to train throughout the state and wanted them to s
Does your agency have an emotional support animal? We’d like you to meet “42-PU” the emotional support skunk from Knox County 911 in Indiana. Heather is our special guest, with Nugget so listen to their story.
Thanks to our friends and sponsors at Watson Consoles for helping us put together an Awesome gift-basket for our giveaway - today you get to meet our winner Laura from Iowa.Thank you to all of those who entered the contest!Happiest Holidays
Are you ready to enjoy our annual secret Santa gift exchange? We hope everyone has a Merry Christmas and Happy New Year!We Speak Dispatch has lots of fun stuff ahead for 2024!
Today’s episode features a special guest, Quint from Watson Consoles – he has some awesome topics for us; retention, staffing issues, and coping with new technologies. Each one of these topics can be a separate episode (ps: they will), so liste
“AI is likely to be either the best or worst thing to happen to humanity.” ~Stephen HawkingToday’s episode discusses machine learning (ML) & artificial intelligence (AI) which has become increasingly prominent in Communications Centers. Despi
We recently found today’s topic on Facebook, the article said it’s too late to ask someone who already quit – why. The exit interview is too little too late, we need to find out before they leave what is going on with them. Retention problem
Today your favorite WSD hosts are talking dirty – well, not that kind of dirty, but working in a Center that has issues with cleanliness, hygiene, sticky keyboards, etc…I’m sure all of us have had to work in these conditions, but how do we i
Our guest today contacted us directly and wanted to share how her and her team at fire dispatch have apparently figured out how to hire, retain and train successfully to achieve full staffing. They are definitely one of the few agencies that c
Have you considered a career change even though you have a good job, you’ve been promoted, feel you are really making a difference, bills are getting paid? But inside you may be feeling unfulfilled, maybe you’re not enjoying your current caree
Today's very special episode features our good friend Ricardo from Within the Trenches (#IAM911) talking about his new book (www.liinks.co/wttpodcast). This fascinating book is filled with moving stories about the world of 9-1-1 Dispatchers. Th
Today's episode features a special guest talking about the challenges and issues by promoting from within or being hired in as the new supervisor. With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're liste
Are you a new supervisor or maybe considering a promotion? We’re talking about that today along with our special guest who recently became a supervisor. Everyone that’s promoted faces the usual issues, whether its staffing, personnel issues, et
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